CIPS L4M6 Overview of the Problems Faced in Preparation Exam Questions

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CIPS L4M6 Exam Syllabus Topics:

SectionObjectives
Managing Supplier Relationships- Contract and relationship control
  • 1. Communication mechanisms and governance structures
    • 2. Managing conflict and dispute resolution
      - Supplier performance management
      • 1. Supplier evaluation and appraisal
        • 2. KPIs and performance measurement
          Partnering and Collaboration- Strategic partnerships
          • 1. Joint value creation and innovation
            • 2. Collaboration models and alliance structures
              - Supply chain integration
              • 1. Long-term relationship development
                • 2. Risk and benefit sharing in partnerships
                  Dynamics of Supplier Relationships- Relationship development factors
                  • 1. Cultural and organisational alignment
                    • 2. Trust and communication
                      - Nature of buyer-supplier relationships
                      • 1. Types of supplier relationships (transactional, collaborative, strategic)
                        • 2. Power, dependence, and interdependence in supply chains

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                          CIPS Supplier Relationships Sample Questions (Q211-Q216):

                          NEW QUESTION # 211
                          Which of the following are considered part of the '5 Rights of Procurement'? Select THREE.

                          Answer: B,C,E

                          Explanation:
                          The 5 Rights of procurement are; place, quality, quantity, time, price. (Price and Cost are not the same thing). See p.38


                          NEW QUESTION # 212
                          What are service credits?

                          Answer: C

                          Explanation:
                          The correct answer is "A mechanism for performance management where the buyer has the right to deduct money from payments owed for under performance". A definition is provided on p.113 and states "If a supplier fails to meet the standard set in the service credits, the buyer has the right to deduct set amounts of money from payments owed to the supplier"


                          NEW QUESTION # 213
                          A competitive advantage can be gained by doing what?

                          Answer: D

                          Explanation:
                          The correct answer is 'Building better relationships with primary stakeholders'. This is a direct quote from the start of chapter 2.2: 'building better relationships with primary stakeholders such as employees, customers, suppliers and communities could lead to increased shareholder wealth by developing a competitive advantage'. The other three options wouldn't give you a competitive advantage; increasing prices would do the opposite, engaging in market research won't give you a competitive advantage unless you do something with that research such as implement a change to your business, and completing formal tenders for everything would be a waste of time and resources- there's no need to tender for low value, low risk items. See p.80


                          NEW QUESTION # 214
                          Lee is a procurement manager at Real Pirates Ltd and he has a contract with Peg Leg Industries for the supply of fake, wooden legs for his team of Pirates. Real Pirates Ltd have been working with Peg Leg Industries for almost 10 years but recently Lee has discovered he will need to terminate the contract due to 'Contract Frustration'. What could be the reason for this?

                          Answer: B

                          Explanation:
                          The correct answer is 'An unexpected incident has occurred beyond anyone's control'. A good example of this would be the Covid-19 pandemic- neither the buyer nor supplier could have predicted this, and if this means that the contract can't be completed - then the contract can be terminated (in the UK at least). A way to avoid this would be to include a Force Majeur clause listing possible circumstances that could occur. When there's a Force Majeur clause, these eventualities are now classed as foreseen rather than unforeseen. See p.108


                          NEW QUESTION # 215
                          Which of the following documents can be used at the selection stage of a tender process to ensure that short listed bidders meet the requirements of the buying organisation? Select TWO.

                          Answer: A,D

                          Explanation:
                          Request for Information and Pre-Qualification Questionnaire can be used for short-listing suppliers. Request for Quotation is used when the only variable is price and you would like suppliers to submit a price for you.
                          Invitation to Tender would be the next stage after RFI / PPQ- this is sent out to those suppliers who have passed selection, and details the second stage of the competition. See p.75 for more details.


                          NEW QUESTION # 216
                          ......

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