L5M9 Reliable Test Objectives - Latest L5M9 Exam Format

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CIPS L5M9 Exam Syllabus Topics:

SectionObjectives
Understand the concept and scope of operations management- Critically assess the objectives and strategies of operations management
  • 1. The stages of development of operations strategy
  • 2. From implementing to supporting to driving strategy
  • 3. Top down and bottom up perspectives of operations strategy
  • 4. The performance objectives of operations management (quality, speed, dependability, flexibility and cost)
  • 5. Order qualifying and order winning objectives
- Analyse the role and activities of operations management in organisations
  • 1. The extent of operations management in organisations
  • 2. Operations management in different types of organisations
  • 3. Definitions of operations and operations management
Understand the improvement of operations management- Analyse operations improvement strategies
  • 1. Benchmarking techniques
  • 2. Continuous improvement (Kaizen)
  • 3. Lean operations and waste reduction
- Analyse quality management and improvement
  • 1. Statistical process control
  • 2. Quality management approaches (TQM, Six Sigma)
Understand the design of operations management systems- Analyse the design of goods and services
  • 1. Design for sustainability and lifecycle
  • 2. Product and service design considerations
- Analyse the design of processes and capacity
  • 1. Capacity planning strategies
  • 2. Process types and layouts
Understand planning and control in operations management- Analyse capacity planning and control
  • 1. Aggregate planning
  • 2. Scheduling techniques
- Analyse forecasting and demand management
  • 1. Forecasting methods
  • 2. Demand management approaches
- Analyse inventory planning and control
  • 1. Inventory models and systems
  • 2. Just-in-time and lean principles

>> L5M9 Reliable Test Objectives <<

Complete L5M9 Reliable Test Objectives | Amazing Pass Rate For L5M9: Operations Management | Trusted Latest L5M9 Exam Format

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CIPS Operations Management Sample Questions (Q119-Q124):

NEW QUESTION # 119
At which point in the manufacturing process would Failure Mode and Effective Analysis (FMEA) be first used?

Answer: D

Explanation:
The question asks when it can be FIRST used so the correct answer is 1. FMEA detects failures early in the process, usually before mass production begins, and looks at potential failures in both design and process. It may be conducted when you have a prototype as well as later on in the manufacturing process, or when products are returned faulty. P.97-98


NEW QUESTION # 120
Where a company produces many different but similar products, what is this dimension known as?

Answer: B

Explanation:
This is high variety. Variation is about fluctuations in demand. See p.49


NEW QUESTION # 121
Which of the following are considered 'transformed resources' and an input into the Operations Process (input- processoutput)?
Select THREE

Answer: A,B,D

Explanation:
Customers, Raw Materials and Information are inputs. This is from p.44-45. Raw materials is the obvious one- it's the input in manufacturing and is transformed into a finished good. Information is an input in the service industry- for example a lawyer or an accountant requires information in order to prepare their case. Customers is the other correct answer and is an input in things like hairdressing (you can't cut hair without a customer's head!). Employees are considered transforming inputs not transformed resources (p.45). Money is also not an input as it isn't converted into an output.


NEW QUESTION # 122
What is the end purpose of introducing a Total Quality Management process to the operations department of an organisation?

Answer: C

Explanation:
The overarching goal of TQM is customer satisfaction. This is from p.105. There are a lot of questions in the exam on TQM so do revise this section


NEW QUESTION # 123
Tools by Tom is a manufacturer of hardware. They have recently advertised that a new range of hammers would be released shortly, however due to issues in the supply chain and a low-quality delivery of steal, the production of the new hammers has been put on hold. Of the following, which are internal impacts of failure for the company? Select TWO.

Answer: A,E

Explanation:
3 and 4 are internal impacts of failure- the others are external. See p.93 for more information.


NEW QUESTION # 124
......

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