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NEW QUESTION # 158
A CMDB Administrator needs to identify which attributes have been createdspecifically for the Windows Server class.
Which tab in theAttributessection is used?
Answer: D
Explanation:
Within the CMDB class dictionary inServiceNow, attributes can be inherited from parent classes or defined directly on a specific class. To identify attributes createdspecifically for the Windows Server class, administrators must use theAddedtab.
TheAddedtab displays attributes that areunique to the selected classand not inherited from parent classes (such as Server or Computer). This is essential for understanding class-specific extensions-like Windows-only configuration details-that were introduced to support platform requirements, discovery enhancements, or organizational needs.
TheAlltab shows every attribute available to the class, including inherited and added attributes, which makes it difficult to isolate class-specific additions. TheChildtab focuses on attributes inherited by subclasses, not attributes introduced at the current class level. TheDerivedtab shows attributes calculated or derived from other data, not necessarily those created specifically for the class.
Using theAddedtab supports best practices for configuration transparency, impact analysis during upgrades, and governance-especially important in Data Foundations to minimize unnecessary customization and maintain upgrade-safe designs.
Therefore, the correct answer isB - Added.
NEW QUESTION # 159
A customer wants recently imported server records to be automatically reclassified into more specific CMDB classes after being discovered byServiceNow Discovery.
During the discovery process, if existing Server records are reclassified into theLinux ServerandWindows Serverclasses, which reclassification operation occurs?
Answer: A
Explanation:
In the CMDB class hierarchy,Serveris ageneric parent class, whileLinux ServerandWindows Serveraremore specific child classes. WhenServiceNow Discoverydetects sufficient evidence (such as OS signatures) to move a CI from a generic class to a more specialized one, this action is called aClass Upgrade.
AClass Upgradeoccurs when a CI is reclassifieddown the hierarchy into a more specific subclass, enriching the record with additional attributes, behaviors, and discovery patterns appropriate to that class. This is a standard and expected behavior in mature CMDB implementations and aligns with Data Foundations best practices.
AClass Switchwould imply lateral movement between unrelated classes, which is not what happens here.
AClass Downgradewould move a CI from a specific class back to a more generic one, typically when discovery confidence is reduced-not the case in this scenario.
By performing class upgrades automatically, Discovery improves CMDB accuracy, reporting precision, and service mapping quality without manual intervention.
Therefore, the correct answer isC - Class Upgrade.
NEW QUESTION # 160
A CMDB Administrator is comparing the Unified Map to the Service Mapping map.
What are additional capabilities of the Unified Map? (Choose Two)
Answer: A,D
NEW QUESTION # 161
A CMDB Administrator wants to create a CMDB query to find all databases located in Seattle that are connected to application services. They also want to include incidents related to those databases.
Which actions should be taken to build this query? (Choose 2 options)
Answer: B,D
Explanation:
When building advanced CMDB queries using CMDB Query Builder in ServiceNow, the correct approach is to model CI scope, relationships, and task context explicitly on the canvas.
To limit results to databases in a specific location, the administrator must filter the Database CI node by the Location attribute. Therefore, Option C is required to scope the query to Database CIs where Location = Seattle.
To include Incidents related to those databases, the Incident table must be added from the Non- CMDB Tables list and linked through the task_ci relationship. This is exactly what Option A provides. CMDB Query Builder separates CMDB tables (CIs) from task and transactional tables, so incidents must be explicitly added from the Non-CMDB section.
NEW QUESTION # 162
A CMDB Configuration Manager is reviewing the metrics on the CMDB Health Dashboard -- Correctness Scorecard for the Server class, which consists of 60,000 servers in the CMDB.
For the Duplicate metric, it shows Healthy CIs / Evaluated = 59,000 / 60,000 For the Orphan metric, it shows Healthy CIs / Evaluated = 45,000 / 50,000 Which configuration explains the difference in the scope of Server CIs evaluated (60,000 vs
50,000) between the two metrics?
Answer: B
NEW QUESTION # 163
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