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| Section | Weight | Objectives |
|---|---|---|
| Work Order Management | 25% | - Manage work orders lifecycle
|
| Field Service Mobile and Customer Experience | 20% | - Customer engagement
|
| Manage Inventory and Assets | 15% | - Inventory management
|
| Schedule and Dispatch Work | 20% | - Resource scheduling
|
| Configure Dynamics 365 Field Service | 20% | - Configure Field Service settings
|
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NEW QUESTION # 15
You are a Dynamics 365 for Field Service Administrator.
You are setting up a new Incident Type. There are no service tasks or products created that are related to this incident.
Which seven actions should you perform in sequence to add these services? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.
Answer:
Explanation:
Explanation
NEW QUESTION # 16
You are a field service administrator for your company.
You review the Field Service administrator guide to understand how the status fields can support your company's business processes.
Which unique entity system status value matches with its Entity Type? To answer, drag the appropriate unique entity system status values to the appropriate Entity Type. Each unique entity system status value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 17
Drag and Drop Question
You company wants to enable their sales managers to use agreements by making it an integral part of their sales life cycle.
You need to enable agreements to be used with Microsoft Dynamic 365 Sales process from Lead to Order.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of steps to the answer area and arrange them in the correct order.
Answer:
Explanation:
NEW QUESTION # 18
Your organization is planning to use Microsoft Azure IoT Hub to manage the IoT devices which monitor the temperature of the cold storage.
You need to install the Microsoft Dynamics 365 Connected Field Service solution with Azure IoT Hub.
Which Azure security role is a prerequisite to the installation?
Answer: A
NEW QUESTION # 19
You are configuring Microsoft Dynamics 365 for a hotel chain.
The hotel managers want to make traveler reservations by first checking for specific date range availability, and then assigning the traveler to a specific room when they arrive. Furthermore, hotel managers want to overbook the hotel to account for expected cancellations.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
1 - Create a bookable resource with...
2 - Manually add additional capacity.
3 - Create and book the resource requirement for the Resource Pool.
4 - Reassign reservations to specific room with Facility.
NEW QUESTION # 20
......
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