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| Section | Weight | Objectives |
|---|---|---|
| Patient Engagement and Clinical Operations | 30% | - Implement care plans and care teams - Manage clinical encounters and assessments - Configure patient management workflows - Configure patient timelines and milestones |
| Clinical Data Model and Interoperability | 20% | - Configure clinical objects and relationships - Understand the clinical data model - Explain interoperability and FHIR integration |
| Health Cloud Analytics and Reporting | 15% | - Configure Health Cloud reports and dashboards - Implement clinical analytics - Utilize Health Cloud for operational insights |
| Health Cloud Basics and Administration | 20% | - Explain the capabilities of Health Cloud - Manage Health Cloud permissions and sharing - Configure Health Cloud settings and custom metadata |
| Provider Relationship Management | 15% | - Manage referral management - Implement provider search and matching - Configure provider network management |
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質問 # 71
A pharma customer requires a scheduling tool to book infusions with multiple steps as part of its Health Cloud implementation. It needs a solution for care coordinators to book appointments without having to manually check availability and resources themselves.
Which solution should a consultant recommend?
正解：C
質問 # 72
An agent at a MedTech company requires a UI component that displays customer data and contains a link to create a new order. Once clicked, the link starts a process to build a new order and displays the available products for purchase.
Which three OmniStudio capabilities are required to solve this use case?
Choose 3 answers
正解：A、C、E
解説：
The use case describes:
* A UI component to display customer data # FlexCards
* A link to start a process (build a new order) # OmniScript
* Retrieving and displaying available products # DataRaptors (and often Integration Procedures if orchestration is needed).
Let's map it step by step:
* D. FlexCards # Used to display contextual customer data on the UI and provide clickable actions (like "Create New Order").
* E. OmniScript # Guides the user through the order creation process, step by step (product selection, details, confirmation).
* A. DataRaptors # Extract and load Salesforce data (e.g., retrieving available products, saving the order).
# These three are the core capabilities needed.
Why not the others?
* B. Integration Procedures - Helpful if the solution requires multiple data sources or orchestration, but the question doesn't explicitly state external integration or complex orchestration. If data is all within Salesforce, DataRaptors are enough.
* C. Document Generation - Used to create documents (PDFs, Word, etc.), which isn't part of this order creation flow.
Salesforce Health Cloud / OmniStudio Reference:
# Salesforce OmniStudio Developer Guide
* "FlexCards present contextual information and actions in a UI component."
* "Use OmniScripts to guide users through business processes such as creating orders."
* "DataRaptors retrieve, transform, and save Salesforce data for use in OmniScripts and FlexCards."
質問 # 73
While setting up Advanced Therapy Management, a consultant wants to have patients associated to Care Programs during enrollment. They need to customizethe Health Cloud enrollment process to match their customer's process.
What should the consultant clone to customize for the customer, while leveraging out- of-the-box Health Cloud functionality?
正解：B
解説：
* Requirement Analysis: Customize the patient enrollment process for Care Programs while leveraging Health Cloud's out-of-the-box Advanced Therapy Management (ATM) functionality.
* Health Cloud's Standard Enrollment Mechanism:
* Health Cloud uses Screen Flows for Care Program enrollment. The Health Cloud Admin Guide explicitly states:
"The enrollment process is built using Lightning flows. Admins can clone and customize these flows to match organizational processes."
* Why Flow (Not OmniScript or Others)?:
* A (FlexCard): Used for dynamic UI components-not multi-step processes like enrollment.
* C (Apex Class): Custom code is avoidable; Health Cloud provides configurable flows.
* D (OmniScript): Primarily for Life Sciences Cloud (e.g., clinical trials). The Life Sciences Cloud Guide confirms OmniScripts are for "clinical trial workflows," not core Care Programs.
* Customization Steps:
* Clone Default Flow: Navigate to Setup > Flows, locate the "Enroll in Care Program" flow, clone it, and modify steps (e.g., add custom fields, logic).
* Retain Core Functionality: Preserve standard actions (e.g., associating patients to Care Programs) while adding custom validations.
* Activate: Assign the cloned flow to Care Program record types.
* Documentation Reference: The Health Cloud Implementation Guide emphasizes:
"Customize enrollment by editing the embedded Lightning flow. Do not alter Apex classes to maintain upgrade safety." Conclusion: Cloning and customizing the out-of-the-box Flow ensures seamless enrollment customization while preserving ATM functionality.
質問 # 74
Bloomington Caregivers is looking to view potential drug-to-drug interactions for its patients' medications and make recommendations based on that data within Health Cloud.
Which Health Cloud add-on should a consultant recommend to fulfill this requirement?
正解：A
解説：
Medication Management is a Health Cloud add-on product that helps providers and care coordinators manage the medication regimen of their patients, helping to improve patient safety and reduce healthcare costs1. One of the features of Medication Management is the ability to perform medication reconciliation of patients' medication list and detect potential drug-to-drug interactions1. This feature can help Bloomington Caregivers to view and address any medication issues for their patients and make recommendations based on the data within Health Cloud.
Reference:
1: Medication Management | Health Cloud Administration | Salesforce Developers
質問 # 75
A consultant is implementing Identity Verificationfor their customer'scustomer service representatives and needs to add a new search parameter.
Which record should the consultant configure to accomplish this?
正解：C
質問 # 76
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