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| Section | Weight | Objectives |
|---|---|---|
| Analytics and Reporting | 15% | - Custom Report Types - Success Metrics Definition - Reports and Dashboards for Nonprofits - Rollup Summary Fields - Nonprofit Reporting Templates |
| Constituent Management | 20% | - Contact and Organization Records - Relationships and Groupings - Affiliations and Memberships - Segmentations and Campaigns - Household Management |
| Donations and Fundraising Management | 20% | - Donations Batch Processing - Recurring Donations (Recurring GAU) - Donation Management - Payment Methods and Processing - Opportunity and GAU Configuration - Grant Management |
| NPSP Configuration and Development | 25% | - Data Model Design for Nonprofits - Account Model Configuration - Relationships Management - Contacts and Households - NPSP Settings and Preferences - Affiliations Configuration |
| Solution Design and Implementation | 20% | - Integration with External Systems - NPSP Best Practices - Customization vs Configuration Decisions - User Adoption and Training Planning - Data Migration Strategies - Requirements Gathering |
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Die Schulungen für die Vorbereitung der Salesforce NP-Con-101 (Salesforce Certified Nonprofit Success Pack Consultant) Zertifizierungsprüfung beinhalten die Simulationsprüfungen sowie die Prüfungsfragen und Antworten zur Salesforce NP-Con-101 Zertifizierungsprüfung. Im Internet haben Sie vielleicht auch einige ähnliche Ausbildungswebsites gesehen. Nach dem Vergleich würden Sie aber finden, dass die Schulungen zur Salesforce NP-Con-101 Zertifizierungsprüfung von It-Pruefung eher zielgerichtet sind. Sie sind nicht nur von guter Qualität, sondern sind auch die umfassendeste.
121. Frage
A nonprofit has implemented Program Management Module to satisfy the reporting requirements of a new grant. The funder expects to see a report that segmen&s services according to location.
Which object will allow the nonprofit to satisfy the reporting requirements?
Antwort: C
Begründung:
https://powerofus.force.com/s/article/PMM-Overview
https://trailhead.salesforce.com/en/content/learn/modules/program-management-with-nonprofit-cloud/manage-nonprofit-programs-with-salesforce?trail_id=manage-programs-with-nonprofit-cloud To meet the reporting requirements of a new grant that expects services to be segmented according to location, the nonprofit should use the Program Cohort object. The Program Cohort object allows tracking and reporting of services provided in specific locations, making it possible to generate detailed reports that meet funder requirements.
Steps:
Configure the Program Management Module to include the necessary fields for tracking service locations within the Program Cohort object.
Ensure that all relevant data is accurately entered into the Program Cohort records, including location details.
Create custom reports and dashboards that segment services based on the location data stored in the Program Cohort object.
Regularly review and update the data to ensure accurate and up-to-date reporting for the funder.
CertGod Nonprofit Cloud Consultant Guide: Discusses the use of Program Cohorts for detailed tracking and reporting of services.
Salesforce Documentation on Program Management Module: Provides information on the functionality and use of Program Cohorts.
122. Frage
A nonprofit has high staff turnover in several key roles that use Salesforce. The nonprofit needs to improve training and adoption of Salesforce to maximize the value of its investment.
Which two standard Salesforce tools can quickly help new staff use Salesforce with only a Sales or Service Cloud license?
Choose 2 answers
Antwort: A,D
Begründung:
To improve training and adoption of Salesforce, the following standard Salesforce tools can be highly effective:
In-App Guidance (B):
This feature allows administrators to create and customize prompts and walkthroughs that appear directly within the Salesforce interface. In-App Guidance helps new users learn how to use Salesforce by providing contextual help and tips.
myTrailhead (D):
myTrailhead is a customizable learning platform that allows organizations to create their own training content. It provides a self-paced learning environment where new staff can access and complete training modules specific to the nonprofit's Salesforce setup.
Steps to Implement:
Set Up In-App Guidance:
Navigate to Setup -> In-App Guidance.
Create prompts and walkthroughs tailored to the nonprofit's processes.
Deploy myTrailhead:
Customize and publish training content on myTrailhead.
Encourage staff to complete the training modules to improve their Salesforce skills.
Salesforce In-App Guidance Documentation
Salesforce myTrailhead Documentation
123. Frage
A nonprofit organization is using Volunteers for Salesforce and wants its volunteers to be able to log their own volunteer hours.
Which two solutions should a consultant propose to meet this need? Choose 2 answers
Antwort: A,D
Begründung:
To allow volunteers to log their own hours in Volunteers for Salesforce, the consultant should propose setting up the Volunteers Personal Site or adding a Log Volunteer Hours section on the nonprofit's website.
Volunteers Personal Site:
This site allows volunteers to log in and manage their hours directly within Salesforce.
Steps to Set Up:
Navigate to Setup > Sites.
Create a new site and configure it to use the Volunteers for Salesforce functionality.
Add the Volunteers Personal Site tab and configure the permissions.
Direct volunteers to use this site to log their hours.
Log Volunteer Hours Section on Website:
Create a section on the nonprofit's website where volunteers can log their hours.
Steps to Set Up:
Design a web form that captures the volunteer's job or shift and the hours worked.
Use Salesforce Web-to-Case or Web-to-Lead to capture this data and create records in Salesforce.
Direct volunteers to this section to submit their hours.
Both solutions provide a user-friendly way for volunteers to log their hours without requiring manual entry by staff.
124. Frage
A nonprofit using NPSP receives funding it uses to award grants to national and local arts organizations. The nonprofit wants to track the funds it receives and allocates.
What should a consultant recommend to the nonprofit-?
Antwort: B
Begründung:
For tracking funds received and allocated for grants, the Outbound Funds Module is the best solution. Here's how to configure it:
Install the Outbound Funds Module:
Go to the AppExchange and search for the "Outbound Funds Module."
Click "Get It Now" and follow the installation instructions to add the module to your Salesforce org.
Configure Funding Programs and Grants:
Navigate to the "Funding Programs" tab to set up different programs that receive funds.
Create "Funding Requests" for organizations applying for grants and track the status and details of each request.
Track Funds:
Use "Funding Allocations" to track how funds are distributed to various grants. Each allocation record should specify the amount, date, and purpose of the funds.
Reporting:
Use standard and custom reports to track the inflow and outflow of funds, ensuring transparency and accountability in grant management.
Salesforce Outbound Funds Module Documentation
Salesforce Nonprofit Success Pack (NPSP) Resources
Salesforce Trailhead: Manage Programs and Funding
125. Frage
A nonprofit wants to track various funds in Salesforce to report on its restricted donations. Which NPSP feature should the consultant recommend?
Antwort: B
Begründung:
To track various funds and report on restricted donations, General Accounting Units (GAUs) in NPSP should be used. Here's a step-by-step guide:
Set Up General Accounting Units (GAUs):
Navigate to the App Launcher and search for "General Accounting Units".
Create GAUs:
Create new GAU records for each fund you need to track.
Provide names and descriptions that clearly identify each fund.
Link GAUs to Donations:
When creating or updating an Opportunity (donation), scroll to the GAU Allocations section.
Allocate the donation amount to the relevant GAU(s). This ensures that each donation is correctly attributed to the specific fund.
Run Reports on GAU Allocations:
Create reports that include GAU Allocation data to see how funds are being utilized and to ensure that restricted donations are tracked correctly.
Automate Allocations (Optional):
Use NPSP settings to define default GAU allocations for specific types of donations to automate this process.
By using GAUs, the nonprofit can effectively manage and report on restricted funds, ensuring compliance and transparency.
Salesforce NPSP Documentation: General Accounting Units (GAUs)
Salesforce Trailhead: Nonprofit Success Pack (NPSP) Overview
126. Frage
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