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>> Plat-Arch-204 Exam Sample <<
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NEW QUESTION # 32
An enterprise architect has requested the Salesforce integration architect to review the following (see diagram and description) and provide recommendations after carefully considering all constraints of the enterprise systems and Salesforce Platform limits.
There are multiple eligibility systems that provide this service and are hosted externally.34 However, their current response times could take up to 90 seconds to process and return.
These eligibility systems can be acc8essed through APIs orchestrated via ESB (MuleSoft).
All requests from Salesforce must traverse the customer's API Gateway layer, which imposes a constraint of timing out requests after 9 seconds.
Which recommendation should the integration architect make?
Answer: B
NEW QUESTION # 33
Northern Trail Outfitters needs to use Shield Platform Encryption to encrypt social security numbers in order to meet a business requirement. Which action should an integration architect take prior to the implementation of Shield Platform Encryption?
Answer: C
Explanation:
Implementing Shield Platform Encryption is a significant architectural change that requires careful planning before activation. The architect's first priority must be to Review Shield Platform Encryption configurations and understand the platform's functional limitations.
Encryption at rest affects how data interacts with other platform features. For example, encrypting a field can impact the ability to use that field in SOQL WHERE clauses, report filters, list views, or as a unique/external ID. Before encrypting Social Security Numbers, the architect must audit all existing integrations, Apex code, and reports that reference that field to ensure they will still function correctly.
Option A is incorrect because unnecessarily encrypting all data can negatively impact system performance and break standard functionality. Encryption should be applied selectively to sensitive fields based on a clear data classification policy. Option B is factually wrong; Shield is a data protection tool, not an authentication or authorization mechanism like OAuth or SSO. By reviewing the configurations first, the architect can identify potential "blockers"-such as a field being used in a formula or a criteria-based sharing rule-and address them before the encryption keys are generated and applied.
NEW QUESTION # 34
Northern Trail Outfitters requires an integration to be set up between one of its Salesforce orgs and an External Data Source using Salesforce Connect. The External Data Source supports Open Data Protocol. Which configuration should an integration architect recommend be implemented in order to secure requests coming from Salesforce?
Answer: A
Explanation:
Salesforce Connect is a powerful tool for data virtualization, allowing users to view and manage data in external systems (via OData) as if it were stored natively in Salesforce. However, a critical security decision during the setup of an External Data Source is determining the Identity Type.
The Identity Type determines how the external system authenticates the Salesforce user. There are two primary options:
Named Principal: Every Salesforce user accesses the external system using the same set of credentials. This is easier to maintain but provides less granular security tracking in the target system.
Per User: Each individual Salesforce user must provide their own credentials for the external system. This ensures that the data visible in Salesforce respects the user's specific permissions in the external source.
Configuring the Identity Type is the fundamental way an architect secures OData requests because it defines the authentication boundary between the platforms. While certificates (Option A) can be used for transport layer security, the "Identity Type" configuration is the specific Salesforce Connect setting that governs how a session is authorized. Option B (Special Compatibility) is a technical setting used to handle non-standard OData implementations and does not directly relate to securing the request. By recommending the correct Identity Type, the architect ensures that the integration adheres to the "Principle of Least Privilege," ensuring that users only see the external data they are authorized to access.
NEW QUESTION # 35
An enterprise customer is implementing Salesforce for Case Management. Based on the landscape (Email, Order Management, Data Warehouse, Case Management), what should the integration architect evaluate?
Answer: C
Explanation:
The evaluation of an integration landscape is a process of rationalization. The goal is to identify which legacy systems Salesforce will replace (System Retirement) and which systems it must coexist with (Integration).
In this scenario, Salesforce is being implemented for Case Management. Salesforce Service Cloud is the industry leader for this specific function. Therefore, the legacy Case Management System should be retired. Any architecture that suggests "integrating" Salesforce with the legacy Case Management system (Options A and B) is creating a redundant and complex "dual-master" scenario that increases technical debt.
To provide a successful support experience, Salesforce needs to be the central "Engagement Layer," which requires integration with the remaining ecosystem:
Email Management System: To support "Email-to-Case" and ensure all customer communications are captured within the Salesforce Case record.
Order Management System (OMS): Support agents often need to verify purchase history or shipping status to resolve a case. A "Data Virtualization" or "Request-Reply" integration with the OMS is vital.
Data Warehouse: For long-term historical reporting and cross-functional analytics, Salesforce must push case data to the enterprise Data Warehouse.
By evaluating the integration with the Data Warehouse, Order Management, and Email Management systems, the architect ensures that Salesforce is enriched with the context it needs to resolve cases while simultaneously retiring the redundant legacy support system.
NEW QUESTION # 36
Northern Trail Outfitters needs to present shipping costs and estimated delivery times to its customers. Shipping services used vary by region and have similar but distinct service request parameters. Which integration component capability should be used?
Answer: C
Explanation:
When dealing with multiple external service providers (like different regional shippers) that have varying API requirements, the most scalable architectural choice is an Enterprise Service Bus (ESB) or middleware solution. This scenario describes a classic "Orchestration" and "Transformation" use case.
An ESB excels at:
1. Routing/Mediation: The ESB can receive a single, standardized request from Salesforce ("Get Shipping Rates") and use business logic to determine which regional carrier's API should be called.
2. Transformation: Each carrier likely has a distinct XML or JSON schema. The ESB can transform the common data model sent by Salesforce into the specific format required by the chosen shipper.
3. Protocol Bridging: If one shipper uses SOAP and another uses REST, the ESB handles these technical differences, allowing Salesforce to interact with a single, simplified interface.
Option A (Apex REST) would require the Salesforce team to maintain custom code for every new shipping provider added, leading to high technical debt and maintenance challenges. Option C is incorrect because an ESB is a back-end infrastructure component, not a user interface tool.
By utilizing an ESB, Northern Trail Outfitters decouples Salesforce from the complexities of the shipping providers' APIs. This "Hub and Spoke" model means that adding a new regional shipper in the future only requires configuration within the ESB, rather than a full code deployment in Salesforce. This provides the agility and architectural separation necessary for a global retail operation.
NEW QUESTION # 37
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