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Peoplecert MSP-Practitioner Exam Syllabus Topics:

Section	Objectives
Topic 1: Seven Sins Themes of MSP	- Leading and Supporting Change 1. Communication planning 2. Stakeholder engagement - Delivering the Capability (Outputs) 1. Project convergence 2. Quality and readiness - Embedding the Outcomes 1. Capability exploitation 2. Organizational learning - Defining and Gaining Approval of the Business Case 1. Cost-benefit analysis 2. Risk-reward analysis - Evaluating the Programme's Health 1. Exception handling 2. Health check activities - Delivering the Benefits (Outcomes) 1. Benefits realization tracking 2. Sustained behaviour change - Managing the Business Layer 1. Portfolio alignment 2. Business as usual integration
Topic 2: Governing Themes	- Vision 1. Linking vision to organizational strategy 2. Defining and communicating the vision - Organization 1. Programme Organization structure 2. Business Change Assistant roles 3. Roles and responsibilities - Business Case 1. Benefits dependency network 2. Investment decision making 3. Realizing and measuring benefits - Blueprint 1. Maintaining the blueprint 2. Target architecture 3. Transition architecture
Topic 3: Delivery Teams	- Business Readiness 1. Training and communication 2. Transition planning - Programme Support 1. Risk and issue management 2. Business Analyst function - Project-level Delivery 1. Project team structures 2. Interfaces between projects

Section

Objectives

Topic 1: Seven Sins Themes of MSP

- Leading and Supporting Change

1. Communication planning
2. Stakeholder engagement

- Delivering the Capability (Outputs)

1. Project convergence
2. Quality and readiness

- Embedding the Outcomes

1. Capability exploitation
2. Organizational learning

- Defining and Gaining Approval of the Business Case

1. Cost-benefit analysis
2. Risk-reward analysis

- Evaluating the Programme's Health

1. Exception handling
2. Health check activities

- Delivering the Benefits (Outcomes)

1. Benefits realization tracking
2. Sustained behaviour change

- Managing the Business Layer

1. Portfolio alignment
2. Business as usual integration

Topic 2: Governing Themes

- Vision

1. Linking vision to organizational strategy
2. Defining and communicating the vision

- Organization

1. Programme Organization structure
2. Business Change Assistant roles
3. Roles and responsibilities

- Business Case

1. Benefits dependency network
2. Investment decision making
3. Realizing and measuring benefits

- Blueprint

1. Maintaining the blueprint
2. Target architecture
3. Transition architecture

Topic 3: Delivery Teams

- Business Readiness

1. Training and communication
2. Transition planning

- Programme Support

1. Risk and issue management
2. Business Analyst function

- Project-level Delivery

1. Project team structures
2. Interfaces between projects

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Peoplecert MSP Practitioner, 5th edition Exam Sample Questions (Q77-Q82):

NEW QUESTION # 77
Which of the following will not be in Issue register?

A. Description of issue
B. How issues will be identified, captured and assessed
C. Date issue was raised
D. Categorization of issue

Answer: B

NEW QUESTION # 78
Which of following is a key attribute for a SRO?

A. Have access to and credibility with key stakeholders
B. Have ongoing operational responsibilities
C. Good knowledge of project management approaches
D. Should represent a relevant business area

Answer: A

NEW QUESTION # 79
UU has partnered with a supplier who has expertise in training and change management. The supplier will provide a virtual change office function, helping staff in the business prepare for the significant transformation ahead and ensuring that the benefits will be realized. However, these change management services are very costly.
Is this an appropriate application of the 'justification' theme, and why?

A. No, because the BCM should use a network of internal change agents to support the changes in order to save money
B. Yes, because the costs are justified by the support provided to staff members and the benefits to be delivered
C. Yes, because the money saved by having a single call centre will provide contingency to pay for the change office
D. No, because defining the need for additional supporting offices is part of tailoring the 'organization' theme

Answer: B

Explanation:
Comprehensive and Detailed 200 to 250 words of Explanation From Exact Extract of project- programme-and-portfolio-management of 5th Edition MSP:
The 'Justification' theme in MSP 5th Edition is central to the programme's lifecycle, ensuring that the investment remains desirable, viable, and achievable. It is not simply about choosing the cheapest option; it is about ensuring that the expenditures made are necessary to secure the projected benefits. This is often referred to as the "Value for Money" assessment.
In this case, the use of a specialized external change office is a strategic decision to mitigate the risk of "value leakage"-where benefits are lost because the organization fails to adopt the new ways of working. Option A is the correct answer because MSP 5th Edition explicitly states that the costs of a programme (including specialized support services) must be weighed against the scale of the transformation and the value of the benefits at risk. If the transformation is "significant," as described, the cost of expert change management is often a necessary investment to ensure the Target Operating Model is successfully reached. Option B is incorrect as it describes "contingency" incorrectly; justification is about the primary investment, not just using leftover savings. Option C is a management choice but does not invalidate the justification principle if external expertise is deemed more effective. The justification theme requires the Senior Responsible Owner (SRO) to continually validate that the costs of these services are outweighed by the improved likelihood of benefit realization.

NEW QUESTION # 80
Which of following is correct about Benefits Management?

A. Ensures programme does right things and is aligned with strategy
B. All of above
C. Ensures programme is aware of positive and negative impact it might generate
D. Is tightly aligned to transformational flow processes

Answer: B

NEW QUESTION # 81
The programme is in the 'evaluate new information' process at the end of Tranche 2. A new supplier has been identified that may be able to develop the next generation smart meters. This would be an alternative to developing them internally as part of the Research and Development Project and it could be faster and cheaper.
Which role should be responsible for evaluating this new information?

A. Business change manager
B. Senior responsible owner
C. Programme manager
D. Programme office lead

Answer: C

Explanation:
Comprehensive and Detailed 200 to 250 words of Explanation From Exact Extract of project- programme-and-portfolio-management of 5th Edition MSP:
The 'Evaluate new information' process occurs at the end of each tranche (and continuously throughout) to assess whether the programme remains viable and aligned with its objectives. This process involves reviewing performance, risks, and external opportunities that could impact the business case or the target operating model.
In MSP 5th Edition, the Programme Manager is responsible for the setup and day-to-day management of the programme, which includes the analysis of factors that might require a change in direction. Option B is correct because the Programme Manager is tasked with evaluating the impact of such new information-in this case, a new supplier offering a faster, cheaper alternative-on the overall programme plan and the project delivery schedule. The Programme Manager performs the detailed analysis and then presents the findings and recommendations to the Senior Responsible Owner (SRO) for a final decision. While the SRO is the ultimate decision-maker, the responsibility for the evaluation of technical and management information resides with the Programme Manager. They must determine how this new "imported" solution affects dependencies, costs, and the realization of benefits before the SRO decides whether to pivot the strategy for Tranche 3.

NEW QUESTION # 82
......

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