Kostenlose CIPS Supplier Relationships vce dumps & neueste L4M6 examcollection Dumps

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CIPS L4M6 Exam Syllabus Topics:

Section	Objectives
Topic 1: Managing Supplier Relationships	- Supplier performance management 1. KPIs and performance measurement 2. Supplier evaluation and appraisal - Contract and relationship control 1. Communication mechanisms and governance structures 2. Managing conflict and dispute resolution
Topic 2: Dynamics of Supplier Relationships	- Nature of buyer-supplier relationships 1. Types of supplier relationships (transactional, collaborative, strategic) 2. Power, dependence, and interdependence in supply chains - Relationship development factors 1. Cultural and organisational alignment 2. Trust and communication
Topic 3: Partnering and Collaboration	- Supply chain integration 1. Long-term relationship development 2. Risk and benefit sharing in partnerships - Strategic partnerships 1. Collaboration models and alliance structures 2. Joint value creation and innovation

Section

Objectives

Topic 1: Managing Supplier Relationships

- Supplier performance management

1. KPIs and performance measurement
2. Supplier evaluation and appraisal

- Contract and relationship control

1. Communication mechanisms and governance structures
2. Managing conflict and dispute resolution

Topic 2: Dynamics of Supplier Relationships

- Nature of buyer-supplier relationships

1. Types of supplier relationships (transactional, collaborative, strategic)
2. Power, dependence, and interdependence in supply chains

- Relationship development factors

1. Cultural and organisational alignment
2. Trust and communication

Topic 3: Partnering and Collaboration

- Supply chain integration

1. Long-term relationship development
2. Risk and benefit sharing in partnerships

- Strategic partnerships

1. Collaboration models and alliance structures
2. Joint value creation and innovation

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L4M6 Übungsfragen: CIPS Supplier Relationships & L4M6 Dateien Prüfungsunterlagen

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CIPS Supplier Relationships L4M6 Prüfungsfragen mit Lösungen (Q123-Q128):

123. Frage
Robbie is a procurement manager at a public sector organisation. He is running a tender which is worth £2m and so will advertise this on OJEU. His manager has reminded Robbie to include CPV codes on the tender. What purpose would this serve?

A. To ensure only qualified suppliers bid for the tender
B. To ensure suppliers can find the opportunity
C. To ensure more suppliers bid for the tender
D. To ensure suppliers know the deadline for tender submission

Antwort: B

Begründung:
CPV codes help suppliers find opportunities they can bid for. CPV codes are a numerical classification for products e.g. Strawberry Jam is 15332296 and when they are included on a Tender, any supplier who is registered with that same CPV code will get a notification that the tender is live. CPV codes are discussed on p.72 but not in much detail- so don't worry if you don't know much about them. So long as you know the above, you'll be fine.

124. Frage
Matt Blanche is the manager of a procurement team. Two high-performing individuals in the team have regular conflicts between them. Which of the following resolutions would be appropriate to resolve the conflict? Select all that apply.

A. Move one of the staff members to another team
B. Set up a meeting with the individuals and set mutual targets for both of them
C. Avoid the issues and let the staff members resolve their differences themselves
D. Set up individual meetings with the staff members to see if the issues are personal or work-related

Antwort: B,D

Begründung:
Comprehensive and Detailed Explanation:
Effective conflict resolution involves:
* Individual Meetings:Understanding the root cause of the conflict by discussing with each individual separately to determine if issues are personal or work-related.
* Joint Meetings with Mutual Targets:Bringing the individuals together to set mutual goals can foster collaboration and reduce friction.
Avoiding the issue (Option D) or moving a team member (Option C) are not proactive solutions and may not address the underlying problem.
Reference:
"5 Conflict Resolution Tips to Restore Team Harmony"-Procurious: Conflict Resolution Tips

125. Frage
A supermarket is struggling with sales and has done an analysis on its competitors. It has discovered that it has two major competitors; one provides groceries at a much cheaper price and another that provides only organic products. The supermarket has decided that it wants to continue providing groceries to a wide target audience but that it will compete by offering superior customer service. What is the supermarket's source of competitive advantage?

A. cost leadership
B. differentiation focus
C. differentiation
D. cost focus

Antwort: C

Begründung:
This is differentiation as the target market is broad. Differentiation focus would be if the supermarket was targeting a niche market. There's a couple of questions on Porter's Generic Strategies in the exam- there's a useful diagram of this on P.13

126. Frage
Which of the following are value-added benefits? Select THREE that apply.

A. Quality control team
B. Free training for all staff
C. Customer service hotline
D. Paperwork between departments
E. Storage of raw materials
F. Expert consulting services

Antwort: B,C,F

Begründung:
Value-added benefits are additional services offered by suppliers that enhance the buyer's operations without significant additional cost. These typically include:
* Free training (A) - improves buyer staff skills.
* Customer service hotlines (C) - improves responsiveness and support.
* Expert consulting services (D) - provides specialist knowledge.
Options B, E, and F are operational necessities, not "value-added extras."

127. Frage
A supplier is working with a buyer who represents a large percentage of his business. Without this particular buyer, the supplier would likely go out of business. There has been a dispute in the last invoice which the buyer is not happy about. What technique should the supplier use when talking to the buyer about this?

A. Accepting - the supplier should accept that conflict should sometimes occur in buyer: supplier relationships and work hard to avoid them
B. Accommodating- the supplier should show a large degree of co-cooperativeness as the buyer is important to their survival
C. Avoiding- the supplier should avoid talking with the buyer as this may result in conflict
D. Competing- the supplier needs to earn more money as they are struggling financially

Antwort: B

Begründung:
The correct answer is 'accommodating'. This Question: is based
on the Thomas-Kilmann Conflict model on p.87. This comes up quite a bit in the exam. It is comprised of 5 techniques for dealing with conflict; competing, collaborating, compromising, avoiding and accommodating. In this instance, the supplier should have a high degree of co-cooperativeness and a low degree of assertiveness as the long-term relationship is very important- more important than the outcome of the disputed invoice.

128. Frage
......

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