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| Certification Vendor: | Apple |
|---|---|
| Exam Name: | Apple Device Support Exam |
| Exam Number: | SUP-2024-ENU (commonly referenced Apple Device Support Exam) |
| Passing Score: | 75% |
| Exam Price: | Varies by region (typically ~USD 149, subject to Pearson VUE pricing) |
| Related Certifications: | Apple Deployment and Management Apple Certified Support Professional |
| Exam Format: | Multiple-choice single select, Multiple-choice multiple select |
| Available Languages: | Additional localized languages (varies by region), English |
| Certificate Validity Period: | Typically 2–3 years (varies by Apple certification policy updates) |
| Exam Duration: | 120 minutes |
| Real Exam Qty: | Approximately 80 scored questions |
| Recommended Training: | Apple Training Resources Apple Device Support Training Course |
| Exam Registration: | Apple Certification Exams Portal Apple Training and Certification |
| Sample Questions: | Apple Apple-Device-Support Sample Questions |
| Exam Way: | Online proctored (Pearson VUE OnVUE) or authorized test center |
| Pre Condition: | No formal prerequisites required; basic familiarity with Apple devices recommended |
| Official Syllabus URL: | https://training.apple.com |
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NEW QUESTION # 199
How do you quit out of a man page in Terminal Mac?
Answer: B
Explanation:
To quit out of a man page in Terminal Mac, you need to press the q key on your keyboard. A man page is a manual page that shows the usage and syntax of a command or a program. The man command uses a pager program to display the man page on the screen. A pager program is a program that lets you view a text file one page at a time, or scroll up and down. The default pager program for the man command is less, which is a more advanced version of the more program. The q key is the command to quit the less program and return to the shell prompt. The other options, less, clear, and esc, are not valid ways to quit out of a man page in Terminal Mac. Less is the name of the pager program, not a command. Clear is a command to clear the screen, not to quit the pager program. Esc is a key to escape from certain modes or commands, not to quit the pager program. References: 1 How to Exit the MAN Command and Quit Man Pages Properly - OS X Daily 2 How to escape out of the MAN screen or page in UNIX? - Stack Overflow 3 How to use the command manual in Terminal | Macworld 4 How to Quit the MAN Command and Exit Man Pages Properly - Bollyinside
NEW QUESTION # 200
What does your Mac use to broadcast its location information after you turn on Find My when it's offline or in sleep mode?
Answer: C
Explanation:
Your Mac uses Bluetooth to broadcast its location information after you turn on Find My when it's offline or in sleep mode. This is part of the Find My network, which is an encrypted, anonymous network of hundreds of millions of Apple devices that can help you locate your device, even when it's offline1. When your Mac is offline or in sleep mode, it sends out a secure Bluetooth signal that can be detected by other Apple devices nearby. These devices relay the location of your Mac to iCloud so you can view it in the Find My app2. The other options, Ultra Wideband (UWB), Emergency SOS, and Wi-Fi, are not used by your Mac to broadcast its location information in this scenario. References: 1 About the Find My network - Apple Support 2 Locate a device in Find My on Mac - Apple Support
NEW QUESTION # 201
What ' s the purpose of using sysdiagnose in iOS and iPadOS?
Answer: A
Explanation:
A sysdiagnose captures an extensive collection of system logs and diagnostic information from an iPhone or iPad. Its purpose is to provide detailed technical data that can be examined when researching and troubleshooting operating-system, application, networking, or other complex device issues. Therefore, option A is correct. Sysdiagnose is fundamentally a log-collection mechanism rather than a hardware-management interface. It does not directly manage external hardware, create application-usage tables as its primary function, or perform dedicated hardware testing of components such as memory and logic boards. A sysdiagnose package instead gathers information from numerous system components so that support personnel, administrators, or developers can investigate what occurred around the time a problem was reproduced.
NEW QUESTION # 202
Select three responses.
Which three steps should you take if your iPad stops responding to your keyboard or trackpad that ' s connected with the Smart Connector?
Answer: A,B,E
Explanation:
The Smart Connector is a magnetic port that allows you to connect compatible accessories, such as the Smart Keyboard or the Magic Keyboard, to your iPad. Sometimes, your iPad may stop responding to your keyboard or trackpad that's connected with the Smart Connector. This could be due to various reasons, such as software issues, dirt or debris on the connectors, or interference from other cases or covers. According to the Apple Device Support Reference Materials 1 , the following steps can help you troubleshoot the problem:
* Restart your iPad. This can resolve many software glitches that may prevent your iPad from recognizing your accessory. To restart your iPad, press and hold the Top button and either volume button until the power off slider appears. Drag the slider, then wait for 30 seconds for your device to turn off. To turn your device back on, press and hold the Top button until you see the Apple logo.
* Remove any other iPad case or cover. Some cases or covers may interfere with the Smart Connector or the accessory's magnets, causing connection issues. Make sure you remove any other case or cover from your iPad before attaching your accessory. Also, make sure the Smart Connector and the accessory's connectors are clean and free of any dirt or debris. You can use a soft, lint-free cloth to gently wipe the connectors.
* Update your iPad to the latest version of iPadOS. Updating your iPad can ensure that you have the latest features and bug fixes that may improve the compatibility and performance of your accessory. To update your iPad, go to Settings > General > Software Update and follow the onscreen instructions.
:
Allow USB and other accessories to connect to your iPhone, iPad, or iPod touch .
NEW QUESTION # 203
You want to protect your Mac from unwanted contacts from other computers.
Which action should you take to protect your Mac while it's connected to the internet?
Answer: C
Explanation:
This is the correct answer because turning on the firewall is the best way to protect your Mac from unwanted contacts from other computers when you are connected to the internet or a network. A firewall is a software or hardware system that blocks unauthorized access to your Mac by filtering the incoming and outgoing network traffic. The firewall can prevent hackers, malware, or other threats from accessing your Mac or stealing your data. You can also customize the firewall settings to allow or block specific apps and services from communicating through the firewall. To turn on the firewall on your Mac, you need to go to System Settings
> Network > Firewall, and click the Turn On Firewall button. You can also click the Firewall Options button to see more settings and options. References: Block connections to your Mac with a firewall - Apple Support, A Practical Guide to Securing Your Mac | Reviews by Wirecutter
NEW QUESTION # 204
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