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SAP C_BCSCX_2502 認定試験の出題範囲：

トピック	出題範囲
トピック 1	Integration Across CX Solutions: This part focuses on how the various SAP CX solutions work together as an integrated system. It examines the Presales Consultant’s understanding of how integration among commerce, customer data, marketing, sales, and service solutions enhances consistency, efficiency, and personalization across customer interactions.
トピック 2	Articulating Value and Business Outcomes: This subtopic evaluates the Consultant’s skill in communicating the overall value of the SAP Customer Experience portfolio. It includes the ability to demonstrate how the integrated solutions lead to stronger customer engagement and ultimately support the achievement of key business outcomes.
トピック 3	Understanding the SAP Customer Experience Portfolio: This subtopic assesses the Presales Consultant’s ability to grasp the structure and components of the SAP Customer Experience (CX) portfolio. It involves recognizing the key solution areas—commerce, customer data, marketing, sales, and service and understanding how they form a unified offering aimed at enhancing customer relationships.

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SAP Certified - Positioning SAP Business Suite via SAP Customer Experience Solutions 認定 C_BCSCX_2502 試験問題 (Q21-Q26):

質問 # 21
What can companies who unlock the SAP Customer Experience value potential with Clean Core expect?
Note: There are 3 correct answers to this question.

A. Complex and costly upgrades from custom extensions
B. Rapid, continuous innovation by running the latest software version
C. Better process execution through improved data quality
D. Efficient operations of IT security and efficiency
E. Data quality and consistency challenges

正解：B、C、D

質問 # 22
What are some of the aspects that help differentiate SAP Customer Experience solutions in the market?
Note: There are 3 correct answers to this question.

A. Offering scalability and flexibility
B. Providing expertise in purchase processes
C. Providing industry expertise
D. Including integration capabilities

正解：A、C、D

質問 # 23
Which feature is available in SAP Commerce Cloud?

A. Bounce management for new prospects
B. Product catalog
C. Case processing with registered products
D. Management for intercompany sales processes

正解：B

質問 # 24
Which SAP solutions help to drive profitable growth by pairing SAP Customer Experience and SAP Business Technology Platform?
Note: There are 3 correct answers to this question.

A. SAP Cloud ALM
B. SAP Customer Data Cloud
C. SAP Successfactors
D. SAP Analytics Cloud

正解：A、B、D

質問 # 25
Which part of SAP BTP can be positioned with SAP Customer Experience when customers want to combine data from many sources and build models?

A. SAP Workzone
B. SAP Datasphere
C. SAP Business Al
D. SAP Customer Data Cloud

正解：B

質問 # 26
......

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