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Achieving the Salesforce Education-Cloud-Consultant certification is a significant accomplishment for professionals in the education sector. It demonstrates a high level of expertise in Education Cloud implementation and can lead to new career opportunities. By passing the Education-Cloud-Consultant Exam, candidates can differentiate themselves in the job market and gain recognition for their skills and knowledge.

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To become a certified Salesforce Education-Cloud-Consultant, candidates must pass the Salesforce Certified Education Cloud Consultant Exam (WI21). Education-Cloud-Consultant Exam consists of 60 multiple-choice questions and must be completed within 105 minutes. Education-Cloud-Consultant exam covers a range of topics, including Education Cloud data architecture, student lifecycle management, student and faculty community management, and Education Cloud implementation and configuration best practices. Candidates must achieve a passing score of 68% or higher to earn the certification.

Salesforce Certified Education Cloud Consultant Exam Sample Questions (Q95-Q100):

NEW QUESTION # 95
The Executive Education department plans to use the Education Data
Architecture (EDA) for prospective and current students. The system
admin wants to map prospects and students' employers to the standard Account field in Salesforce.
Which two actions should the consultant recommend instead? Choose 2 answers

Answer: A,D


NEW QUESTION # 96
An elementary school wants to implement an out-of-the-box solution to track enrollments by grade.
Which solution should the consultant recommend?

Answer: D

Explanation:
The consultant should recommend K-12 Architecture Kit as an out-of-the-box solution to track enrollments by grade for the elementary school. K-12 Architecture Kit is a solution that extends EDA to meet the needs of K-12 schools. K-12 Architecture Kit provides objects and features to track student information, such as grades, attendance, and program enrollments. The consultant can help the elementary school configure and customize K-12 Architecture Kit to track enrollments by grade using features such as Grade Enrollment or Grade Level. Nonprofit Success Pack, Education Data Architecture, and Program Management Module are not out-of-the-box solutions to track enrollments by grade for the elementary school. Reference:
https://github.com/SalesforceFoundation/k12-architecture-kit
https://powerofus.force.com/s/article/K12-Architecture-Kit


NEW QUESTION # 97
The Registrar ' s office has limited staff and is interested in a real-time automated Salesforce messaging solution that can address common student questions on deadlines and requirements, and provide links to resources.
Which two options should the consultant recommend to meet the requirement?
Choose 2 answers.

Answer: B,D

Explanation:
Bots and Live Chat are two options that the consultant can recommend to meet the requirement of providing real-time automated Salesforce messaging solution that can address common student questions on deadlines and requirements, and provide links to resources. Bots are automated agents that can interact with customers via text or voice, and provide answers, guidance, or actions based on predefined rules or artificial intelligence.
Live Chat is a feature that allows users to chat with customers or prospects in real time from a website or an app, and provide support or information. Bots and Live Chat can be used together to create a seamless customer service experience, where bots can handle simple inquiries and escalate complex cases to live agents. Knowledge and Queues are not options that can provide real-time automated Salesforce messaging solution. References:
https://www.salesforce.com/products/service-cloud/features/bots/
https://www.salesforce.com/products/service-cloud/features/live-chat-software/
https://trailhead.salesforce.com/en/content/learn/modules/service_bots_basics


NEW QUESTION # 98
Student Services is preparing to migrate student Incident and Incident Resolution data from its old system to a Salesforce.org that uses the Education Data Architecture (EDA).
Which objects should the consultant use?

Answer: B

Explanation:
Explanation
The Case object is used to track student incidents and resolutions in EDA. Cases can be related to Contacts, Accounts, or Affiliations using the standard lookup fields. Cases can also have Case Comments to capture additional information or communication about the incident1. The Attribute object is used to store additional information about Contacts or Accounts, such as demographics, interests, or preferences3. The Case Comment object is a child of the Case object and cannot be used independently.
1: Education Data Architecture (EDA) Data Model 2: Education Cloud Consultant Certification Guide & Tips
- Salesforce Ben 3: Attribute Object : Case Comment Object


NEW QUESTION # 99
The Advancements Office wants Salesforce to automatically create a supporters' score based on their donation amount, giving capacity, giving history, and relationship type to the university.
Which Salesforce solution should the consultant recommend?

Answer: D

Explanation:
Explanation
Einstein Prediction Builder is a Salesforce solution that the consultant can recommend to automatically create a supporters' score based on their donation amount, giving capacity, giving history, and relationship type to the university. Einstein Prediction Builder allows the consultant to create custom predictive models without code, using fields from any object as inputs and outputs. Tableau CRM, Nonprofit Success Pack, and Insights Platform Data Integrity are not Salesforce solutions that can create a supporters' score based on the given criteria. References:
https://help.salesforce.com/s/articleView?id=sf.bi_prediction_builder_overview.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/prediction_builder_basics


NEW QUESTION # 100
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