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| Section | Weight | Objectives |
|---|---|---|
| Store Execution | 15% | - Store Execution Process - Planogram Compliance - Assortment Monitoring - Store Survey and Feedback |
| Visit Planning | 23% | - Visit Schedule and Frequency - Territory Management - Visit Planning Process - Visit Plan and Visit Plan Targets |
| Visit Planning and Execution Configuration | 15% | - Configuration of Inventory Checks and Product Listings - Configuration of Photo Capture and Survey - Configuration of Visit Tasks and Task Types - Configuration of Order Capture and Order Submission - Configuration of Promotion Checks and Promotion Details - Configuration of Visit Plans and Visit Plan Targets |
| Visit Execution | 23% | - Visit Tasks and Task Types - Visit Execution Process - Inventory Check and Product Listing - Promotion Check and Promotion Details - Photo Capture and Survey - Order Capture and Order Submission |
| Admin and Configuration | 12% | - Mobile Configuration - User Setup and Permissions - Consumer Goods Cloud Data Model - Reports and Dashboards |
| Store Execution Configuration | 12% | - Configuration of Store Execution Process - Configuration of Planogram Compliance - Configuration of Assortment Monitoring - Configuration of Store Survey and Feedback |
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43. Frage
Which two permissions should be enabled for users to view the Tableau CRM for Consumer Goods Cloud app?
Antwort: C,E
Begründung:
These permissions ensure that users have the necessary access to view and interact with the Tableau CRM for Consumer Goods Cloud app, providing critical analytics and insights.
44. Frage
Which Lightning component can an admin add to a Consumer Goods assessment task record page?
Antwort: D
Begründung:
The Inventory Check Lightning component is available for placement directly on an Assessment Task record page. Salesforce allows administrators to create or customize an Assessment Task Record Page through Lightning App Builder and add Consumer Goods-specific components that support field execution.
For the Assessment Task object, Salesforce documents the available components as Planogram List, In-Store Products, Promotion List, Inventory Check, and Consumer Goods Survey List. The Inventory Check component provides the dedicated interface for inventory-related assessment tasks and can expose information such as progress, summary information, location filtering, and assessment sections.
The wording of the other choices is important. Salesforce provides Planogram List, rather than a component named Planogram Check, and Promotion List, rather than a component named Promotion Check. Likewise, the supported product component is named In-Store Products, not In-Store Products Check.
After adding the Inventory Check component, the administrator can configure its component properties and activate the Lightning Record Page for the appropriate application, record type, and user profiles. This configuration provides field representatives with the required mobile or desktop execution interface when they open an inventory-related Assessment Task.
Study Guide Topics:Platform - > Lightning App Builder - > Assessment Task Record Page - > Inventory Check Component
45. Frage
United Telecom has completed the high-level design (HLD) phase and has information about the objects involved, data volumes, and file requirements.
Which three steps should a Consultant take to assess the storage needs on Communications Cloud?
Antwort: A,B,C
Begründung:
During the High-Level Design (HLD) phase of a Communications Cloud implementation, Salesforce strongly recommends performing a storage assessment to ensure that data storage, file storage, and archival processes align with expected volumes. Public Salesforce architecture and data management guidance outlines three key tasks:
(A) Identify storage needs between data storage and file storage
Salesforce divides storage into Data Storage (records such as Accounts, Orders, Order Items, Subscriptions, Assets) and File Storage (documents, attachments, proofs, device images). A consultant must distinguish which objects consume which category because each impacts licensing and cost differently.
(D) Assess archiving strategy
Salesforce recommends establishing an archiving plan early to manage growth of high-volume objects (Orders, Order Items, Fulfillment Requests, Assets). Communications Cloud generates large order orchestration records, so storage must account for how data will be archived, purged, or externalized. This directly reduces storage consumption and improves performance.
(E) Calculate storage based on expected volumes and file requirements
Using volume estimates from HLD (records per month, attachment sizes, expected number of orders, subscriptions, assets), the consultant can calculate projected consumption for both data and file storage. This is standard planning guidance for Communications Cloud projects.
Options B and C are not part of Salesforce's required steps for determining org storage needs. Analyzing legacy storage (B) is helpful but not required for Salesforce storage estimation. Considering an external storage system (C) is optional and not part of Salesforce's recommended baseline steps.
46. Frage
A Field Sales Manager to trying to determine which stores have a decline in Retail Execution KPIs and therefore need attention. Which Tableau CRM for Consumer Goods Cloud dashboard can provide the required data?
Antwort: D
Begründung:
The Tableau CRM for Consumer Goods Cloud dashboard that can provide the required data for a Field Sales Manager to determine which stores have a decline in Retail Execution KPIs and therefore need attention is the Store Performance Dashboard. The Store Performance Dashboard shows the performance and compliance of the retail stores in relation to their KPIs and promotions. The dashboard allows users to filter and analyze the data by various dimensions, such as store group, store location, product category, or visit date. The dashboard also displays metrics such as store compliance score, store revenue, store visits, and promotion compliance score. By using this dashboard, a Field Sales Manager can identify which stores are underperforming or non-compliant and take appropriate actions to improve their performance. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 37.
47. Frage
Which three options could be leveraged for configuring and customizing a customer-specific flow in the Consumer Goods Cloud mobile app?
Antwort: C,D,E
Begründung:
Consumer Goods can be customized declaratively through Lightning App Builder and Flow, while Lightning Web Components provide the component-level extensibility required for specialized user experiences.
Lightning App Builder allows administrators to configure Salesforce record pages by placing and configuring standard components without rebuilding the underlying application. This supports customer-specific page composition while remaining within the Salesforce Platform configuration model.
Where more specialized behavior is required, Lightning Web Components provide an extensibility layer.
Salesforce supports custom LWCs that interact with standard components and extend or modify business functionality. For example, Salesforce ' s Consumer Goods extensibility documentation describes using custom LWCs alongside standard components so custom interactions and data changes can be reflected in the standard experience.
For process-oriented customization, administrators can create Flows and associate them directly with an Action Plan Template. Salesforce states that flows can implement activities specific to a business that are not covered by standard Consumer Goods task types. Once associated with the template, those flows become available to field representatives during store visits.
The Consumer Goods mobile platform also supports LWC-based mobile extensions through its integration framework, keeping customization aligned with Salesforce Platform technologies rather than requiring Apache Cordova development.
Study Guide Topics:Platform - > Mobile Customization - > Lightning App Builder - > Lightning Web Components - > Flow - > Action Plan Templates
48. Frage
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