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NAHQ CPHQ Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Regulatory and Accreditation6–8%- Compliance monitoring and improvement
- Accreditation and certification requirements
Topic 2: Population Health and Care Transitions8–10%- Health management strategies
- Care transition improvement
Topic 3: Performance and Process Improvement22–24%- Implement and evaluate improvement methods
- Identify improvement opportunities
Topic 4: Quality Leadership and Integration14–16%- Strategic planning and governance
- Stakeholder engagement and teamwork
Topic 5: Patient Safety12–14%- Implementation and evaluation of safety initiatives
- Safety assessment and planning
Topic 6: Quality Review and Accountability11–13%- Patient experience and quality standards
- Clinical practice guidelines and documentation
Topic 7: Health Data Analytics18–20%- Data design and management
- Measurement, analysis and interpretation

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NAHQ Certified Professional in Healthcare Quality Examination Sample Questions (Q171-Q176):

NEW QUESTION # 171
The data collection phase of the journey consists of two parts: (1) Planning for data collection and (2) The actual data
gathering. A well designed data collection strategy should address different analytical questions. Which of the
following is/are the part of planning section for data collection?

Answer: B,D


NEW QUESTION # 172
Joseph juran defined quality as consisting of two different but related concepts. The first form of quality is income oriented and includes features of t he product t hat meet customer needs and thereby produce income (i.e., higher quality costs more).
The second form of quality is cost oriented and emphasizes:

Answer: B


NEW QUESTION # 173
Which of the following most effectively reduces medication errors?

Answer: B

Explanation:
Reducing medication errors requires system-based interventions that minimize human error and enforce safety checks.
Option A (Shifting responsibility for medications to the patients): This increases error risk, as patients may lack expertise or consistency.
Option B (Restricting drugs to the hospital formulary): Formulary restrictions standardize medications but do not directly address prescribing or administration errors.
Option C (Using medications before their expiration date): This prevents use of ineffective drugs but does not address common error sources like wrong doses.
Option D (Implementing computerized prescribing orders): This is the correct answer. The NAHQ CPHQ study guide states, "Computerized provider order entry (CPOE) systems reduce medication errors by incorporating decision support, allergy checks, and standardized protocols" (Domain 1). CPOE is a proven safety intervention.
CPHQ Objective Reference: Domain 1: Patient Safety, Objective 1.7, "Use technology to reduce errors," emphasizes CPOE for medication safety. The NAHQ study guide notes, "CPOE significantly reduces prescribing errors through automated checks" (Domain 1).
Rationale: CPOE's systemic safeguards make it the most effective for reducing medication errors, as per CPHQ's safety principles.
Reference: NAHQ CPHQ Study Guide, Domain 1: Patient Safety, Objective 1.7.


NEW QUESTION # 174
______________ can be measured by how well evidence-based practices are followed, such as the percentage of
ti me diabetic patients receive all recommended care at each doctor visit, the percentage of hospital-acquired
infections, or the percentage of patients who develop pressure ulcers (bed sores) while in the nursing home.

Answer: A


NEW QUESTION # 175
The national benchmark for catheter-associated urinary tract infections (CAUTI) is 1.00. An organization's rate is 1.50. When beginning a process improvement project to reduce CAUTI, what rate should be set as the goal?

Answer: D

Explanation:
NAHQ guidance emphasizes that initial improvement goals should be realistic, achievable, and benchmark- based. Setting the national benchmark (1.00) as the initial goal aligns performance with external standards and supports incremental improvement.
While zero harm is the ultimate aim, setting an immediate goal of 0.00 may be unrealistic and discouraging.
Goals below benchmark are more appropriate after sustained improvement. Therefore, Option B is the correct initial goal.


NEW QUESTION # 176
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