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| Section | Weight | Objectives |
|---|---|---|
| Configure and manage Teams Rooms and devices | 20-25% | - Monitor and maintain device health
|
| Configure and manage Teams meetings, webinars, and town halls | 15-20% | - Configure meeting policies and settings
|
| Configure and manage Teams Phone | 30-35% | - Manage emergency calling and compliance
|
| Plan and design collaboration communications systems | 20-25% | - Plan and design Teams meetings
|
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NEW QUESTION # 125
Case Study 4 - Northwind Traders
Overview
Northwind Traders is a publicly traded international investment firm that has offices in San Francisco, New York, Berlin, and London.
Northwind Traders has the following departments:
- IT
- Sales
- Investment
- Management
- Investor relations
- Legal and compliance
Users in the investment department work remotely.
The IT department in the London office provides support for the users in the Berlin office.
Existing Environment. Microsoft Office 365 Environment
Northwind Traders has a Microsoft 365 subscription that contains four users named User1, User2, User3, and User4. All the users are assigned Microsoft 365 E5 and Microsoft Teams Premium licenses. User3 is granted call delegation permissions for User2.
The company uses Calling Plans.
The subscription contains the devices shown in the following table.
Each user has a Teams Phone device.
An auto attendant is configured for the IT department support desk at the London office. Another auto attendant is configured for the investor relations department. The resource account for each auto attendant is assigned a Teams Phone Resource Account license.
Existing Environment. Partner Organization
Northwind Traders partners with a company named Contoso, Ltd. Contoso has a Cisco Webex video conferencing solution.
Existing Environment. Problem Statements
Northwind Traders identifies the following issues:
- When external customers call Direct Inward Dial (DID) numbers assigned to former employees of the San Francisco office, the customers receive a message that the number is out of service.
Management has requested that all calls to the DID numbers of former employees be directed to the call queue of the reception area at the San Francisco office.
- The users at Northwind Traders can accept meeting invitations from the users at Contoso by using SF_Dev_1, but the Northwind Traders users cannot join the meetings from SF_Dev_1.
- Employees report that the meeting schedule displayed on LN_Dev_2 includes confidential information, which breaches Northwind Traders security policies.
Requirements. Planned Changes
Northwind Traders plans to implement the following changes:
- For the auto attendant of the London office support desk, configure a DID number that will be used for all inbound and outbound calls. The solution must ensure that individual agents do NOT require dedicated phone numbers.
- Ensure that User1 can modify the greeting of the inbound call queue for the investor relations department by using the Teams client only.
- Ensure that external customers can call User2 without User3 being notified of the incoming call.
- Open a new office in South Africa.
Requirements. Technical Requirements
Northwind Traders identifies the following technical requirements:
- Create a report that estimates the bandwidth required for the planned office in South Africa.
- Ensure that all Northwind Traders users can enable end-to-end encryption.
- Ensure that all meetings scheduled by the users in the legal and compliance department have end-to-end encryption enabled by default.
- Minimize Calling Plan costs.
- Ensure that the users in the management department can create and schedule Teams events for 950 shareholders.
- Ensure that the management department users can manually approve event registrations for the shareholder meetings.
- Ensure that the investment department users can configure their emergency location by using the Teams client.
- Ensure that the users in the IT department can only access the Microsoft Teams admin center by using Privileged Identity Management (PIM).
- Ensure that all solutions follow the principle of least privilege.
You need to implement the planned changes for User1.
You create a new voice application policy and assign the policy to User1.
What should you do next?
Answer: D
Explanation:
Scenario:
Ensure that User1 can modify the greeting of the inbound call queue for the investor relations department by using the Teams client only.
To enable a user to modify a call queue greeting via the Teams client, you need to assign a Teams voice applications policy that allows for it and then ensure the user is designated as an authorized user for the specific call queue. This involves configuring both the policy settings and the call queue settings to grant the user the necessary permissions.
By combining a voice applications policy with authorized user designation, you can grant specific users the ability to manage call queue greetings through the Teams client.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/manage-voice-applications-policies
NEW QUESTION # 126
Your company has an on-premises deployment of Microsoft Skype for Business Server 2015 with CU8 that Is configured for hybrid connectivity You are migrating to Microsoft Teams Phone. A Direct Routing trunk is used for PSTN connectivity. The company requires that phone number assortments be performed in Active Directory.
You plan to create a call queue that will service users both on-premises and in the cloud.
You need to create and assign a resource account for the call queue. The call queue must be able to teach users regardless of which platform they are on.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation:
NEW QUESTION # 127
Your network contains an on-premises Active Directory Domain Services (AD DS) domain named contoso.com.
You have a Microsoft 365 subscription.
You plan to implement Microsoft Teams Rooms shared room video conferencing.
You deploy 50 Teams Rooms on Windows devices and join each device to contoso.com.
You need to enable Direct Guest Join on all 50 devices. The solution must minimize administrative effort.
What should you do?
Answer: D
NEW QUESTION # 128
Your company uses Microsoft Teams live events.
You assign the Producer role to a user named User1 for an upcoming live event.
What action can User1 perform?
Answer: D
Explanation:
https://support.microsoft.com/en-us/office/schedule-a-live-event-in-microsoft-teams-7a9ce97c- e1cd-470f-acaf-e6dfc179a0e2
NEW QUESTION # 129
You have a Microsoft Teams Phone deployment and a Session Border Controller (SBC) named SBC1.contoso.com.
The SBC has SIP over TLS configured to use the default Microsoft port.
You need to implement Direct Routing from the SBC to Teams Phone.
How should you complete the PowerShell command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
NEW QUESTION # 130
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