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Salesforce Consumer-Goods-Cloud-Accredited-Professional 考試大綱：

主題	簡介
主題 1	Integrations: This topic examines the consultant's expertise in integrating Consumer Goods Cloud with other Salesforce products and external systems. The focus is on managing data flow between systems to support seamless sales processes, demonstrating operational efficiency.
主題 2	Visit Execution: This topic evaluates the ability of the Salesforce Consumer Goods Cloud Consultant to manage field visit workflows, including creating and executing Custom Tasks, overseeing Direct Store Delivery, and performing checks for Inventory, Planograms, and Promotions. Consultants must also demonstrate skill in using Surveys to gather insights during visits, ensuring adherence to store objectives.
主題 3	Visit Planning: This topic measures the Salesforce Consumer Goods Cloud Consultant's ability to utilize analytics for smart visit planning, ensuring effective scheduling and routing. Skills in leveraging tools like Einstein Vision for merchandising compliance checks are critical to demonstrate optimization of field operations.
主題 4	Data Setup: In this topic, the Salesforce Consumer Goods Cloud Consultant demonstrates expertise in configuring data for effective operations. Proficiency is measured in areas such as Action Plan Setup, Planogram Setup, Product Setup, Promotion Setup, Retail Store KPI Setup, and Store Setup. Consultants must show the ability to configure these elements to ensure accurate and actionable data supports retail activities.
主題 5	Platform: This topic tests familiarity with Salesforce platform features relevant to Consumer Goods Cloud, focusing on mobile capabilities that enhance field operations. The Salesforce Consumer Goods Cloud Consultant must understand platform functionalities that optimize user experience and support operational efficiency.

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最新的 Consumer Goods Cloud Consumer-Goods-Cloud-Accredited-Professional 免費考試真題 (Q23-Q28):

問題 #23
ABC Telecom uses Communications Cloud while its distributors use their own CRM system. ABC Telecom wants to share product catalog information, including technical descriptions of products from ABC Telecom's Communications Cloud. Distributors can then use this information to set up their own CRM product catalog.
What should a Consultant suggest as a starting point for this integration?

A. Use Enterprise Product Catalog REST APIs to retrieve product specifications and product offerings.
B. Use Object REST APIs to retrieve data from Product2 Object.
C. Use CPQ API getCartProducts to create a cart and retrieve product specifications and product offerings.
D. Use productized TM Forum 620 Catalog Open APIs to retrieve product specifications and product offerings.

答案：A

解題說明：
In Communications Cloud, the single source of truth for commercial and technical products is the Enterprise Product Catalog (EPC). For external systems-like distributors' CRMs-to consume product specifications, offerings, attributes, technical details, and bundled components, Salesforce provides EPC REST APIs.
These APIs expose:
Product Offerings
Product Specifications
Commercial & technical attributes
Prices (optional depending on configuration)
Relationships and hierarchies
They are designed explicitly for external catalog synchronization, making them the ideal starting point for distributors to pull up-to-date product definitions.
Why others are incorrect:
A (Product2 APIs): Product2 is not used for Communications Cloud catalog; EPC uses Vlocity EPC objects.
B (TMF620): Salesforce EPC is not natively TMF620 compliant. TMF620 requires a mediation layer; using EPC APIs directly is the recommended starting point.
D (getCartProducts): CPQ APIs require a cart context and do not expose full catalog specs.

問題 #24
When creating a new page for the Consumer Goods Cloud mobile application, what components are available to be added?

A. Quip Documents, Einstein Predictions, and Custom Object Task List
B. DEX Electronic Data Interchange(EDI), Custom Object Task List, and Customer Onboarding
C. DEX Electronic Data Interchange(EDI), Price Optimization, and Customer Onboarding
D. Quip Documents, Einstein Predictions, and Price Optimization

答案：A

解題說明：
Quip Documents, Einstein Predictions, and Custom Object Task List are three components that can be added to a new page for the Consumer Goods Cloud mobile application. These components provide additional functionality and information for users in the field. They are:
Quip Documents, which allows users to access and collaborate on Quip documents within the app. Quip documents are cloud-based documents that can include text, images, spreadsheets, charts, and more.
Einstein Predictions, which allows users to see predictions and recommendations from Einstein AI based on their data and actions. For example, users can see predictions for sales revenue, product demand, or visit outcomes.
Custom Object Task List, which allows users to create and complete tasks related to custom objects within the app. Custom objects are objects that are defined and configured to suit specific business needs. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 40-41

問題 #25
Assuming an inventory check Retail Store KPI record is configured at a product level, what is the next step required for that Retail Store KPI?

A. The product needs to be linked to a Promotion.
B. The product needs to be linked to an Assortment.
C. The product needs to be linked to a Retail Store.
D. The product needs to be linked to a Product Category.

答案：C

解題說明：
For a product-level Inventory Check, the product must be associated with the Retail Store where the assessment will be executed. Retail Execution needs a store-specific product relationship so Salesforce can determine which products are available for assessment when the field representative opens the Inventory Check.
Salesforce ' s Inventory Check prerequisites explicitly require administrators to associate Products with the Retail Store and associate the applicable In-Store Locations with that same Retail Store. The Retail Store must also belong to the Retail Store Group selected on the Retail Store KPI.
The Retail Store KPI then defines the assessment target by combining the Retail Store Group, applicable In- Store Location Category, Assessment Indicator Definition, and Product or Product Category. Salesforce separately specifies that the Product field is required on a Retail Store KPI when inventory-check tasks are configured for the store group.
The Store Product relationship provides the standard data-model mechanism for associating an individual Product2 SKU with a Retail Store or particular In-Store Location. A Promotion or Product Category relationship serves a different business purpose, while an Assortment defines a collection of products eligible for sale rather than replacing the required store-product association for Inventory Check execution.
Study Guide Topics:Data Setup - > Inventory Check - > Product - > Retail Store - > Store Product - > Retail Store KPI

問題 #26
Which of the following are supported KPI Type values for Retail Store KPI records?

A. Price
B. Revenue
C. Facing
D. Units
E. Promotion

答案：A,B,C

問題 #27
Which of the following represent the three ways of performing a promotion check during an in-store visit?

A. Clearance Promotion, Volume Promotion, and Product Coupons
B. Unit Promotion, Product Category, and Product Coupons
C. General Promotion, Individual Product, and Product Category
D. Individual product, Product Coupons, and Volume Promotion

答案：C

問題 #28
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