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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Requirements Gathering | 20% | - Document and validate business requirements - Translate business needs into Appian-specific requirements - Describe techniques for eliciting requirements (interviews, workshops, observation) - Identify key stakeholders and their roles in the requirements process - Identify and manage requirement dependencies and constraints |
| Topic 2: Appian Software Development Lifecycle (SDLC) | 22% | - Recognize the roles and associated responsibilities of team members - Identify the role of the analyst across all phases of the SDLC (initial, build, release, optimize) - Describe the scrum lifecycle of a user story, including Definition of Done (DoD) and Definition of Ready (DoR) - Explain the different agile scrum ceremonies - Identify use cases for various environments - Differentiate between various stages of the Appian SDLC - Evaluate the test scenario before user acceptance testing (UAT) |
| Topic 3: User Story Creation | 14% | - Explain the different components of a story (e.g., description, acceptance criteria, dependency) - Identify the story status (e.g., Draft, Defined, Done) - Illustrate the standard user story format - Work with the Product Owner in managing product backlog - Categorize user stories and collect appropriate requirements based on categorization |
| Topic 4: Introduction to the Appian Platform | 24% | - Identify commonly used Appian resources (Appian Community, playbook, help documentation) - Identify use cases likely to require third-party components (e.g., DocuSign, Google APIs) - Differentiate between Appian Designer, Appian Process Modeler, and Cloud Database - Recognize different Appian user experiences - Identify the purpose of each Appian object - Design the user experience (in collaboration with the development team) - Recognize role-based application security - Describe common Appian use cases (platform capabilities) |
| Topic 5: Business Process Modeling | 20% | - Explain the most common gateway types in the Appian Process Modeler - Identify common Business Process Model Notation (BPMN) elements - Specify which nodes would or would not be used in a given scenario - Identify automation opportunities from a given process - Describe the benefits of creating a future state process model with SMEs - Identify different integration types (e.g., JSON REST, SOAP WS, Connected Systems) - Illustrate the best method to clearly define user roles when creating a process model diagram |
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NEW QUESTION # 17
Review the following project phase definition:
"A standardized agreement between Development Team and the Product Owner on what criteria a user story must meet in order for the team to consider it complete." Which option does this definition apply to?
Answer: C
Explanation:
The "Definition of Done" (DoD) refers to a shared understanding between the Development Team and the Product Owner on the criteria that a user story must meet to be considered complete. This definition helps ensure that all aspects of the user story are fully developed, tested, and meet the agreed-upon standards before being marked as done.
Definition of Done Overview:
DoD includes all conditions that must be satisfied for the work to be accepted by the product owner.
It typically covers code completion, testing, documentation, and any other activities required to deliver a finished product.
Why Not Other Options?:
A . Acceptance Criteria: Defines specific requirements that a user story must meet, but does not encapsulate the broader checklist for completion.
B . Value Statement: Describes the value delivered by a feature, not the criteria for completion.
C . Definition of Ready (DoR): Refers to when a user story is ready to be taken into a sprint, not when it is complete.
References:
Appian Community Success Guide: Definition of Done in Agile Projects
The Definition of Done ensures that the product increment is fully functional, tested, and ready for deployment, maintaining a high standard of quality.
NEW QUESTION # 18
An organization wants to automate identification of its dissatisfied customers based on the ticket description and assign the appropriate team to provide a quick resolution.
What is the best way to auto-classify the dissatisfied customers as part of processing?
Answer: C
Explanation:
The organization aims to automate the identification of dissatisfied customers based on the ticket description. To achieve this, leveraging natural language processing (NLP) capabilities is the most efficient method. Appian provides connected systems that allow integration with external NLP services. These services can analyze text data (such as ticket descriptions) to determine the sentiment or classify the text into predefined categories (like "dissatisfied customer").
Natural Language Connected System:
Appian can integrate with third-party NLP platforms such as Google Cloud Natural Language, AWS Comprehend, or Azure Text Analytics via connected systems.
These services analyze the text provided in the ticket description to detect sentiment, keywords, or specific categories indicating dissatisfaction.
Based on the analysis, the system can automatically assign the appropriate team to handle the case.
Why Not Other Options?:
B . Decision Table: While decision tables are useful for rule-based decisions, they are not suitable for interpreting unstructured text like ticket descriptions.
C . Image Analysis Connected System: This option is irrelevant as the task involves text processing, not image analysis.
D . SAIL Form: SAIL forms are primarily used for user interface creation and are not intended for text analysis or classification.
Implementation in Appian:
Create a connected system to integrate with the chosen NLP service.
Configure the NLP service to analyze the text data and return the sentiment or classification results.
Based on the results, use process models to route the ticket to the appropriate team for resolution.
References:
Appian Documentation on Connected Systems: Appian Connected Systems
Appian Community Success Guide: Appian Delivery Methodology
Third-Party NLP Services Integration: Google Cloud NLP Documentation
NEW QUESTION # 19
The HR management team wants to aggregate data to show the number of employees across regions and to be able to drill down into the data.
Which three user story requirements should be collected to assist the development team?
Answer: B,C,D
Explanation:
Data Source (A): The first step in building any report is identifying the source of the data. Understanding where the data comes from is crucial because it affects how the data will be queried, filtered, and displayed. It also impacts performance, security, and accuracy of the data. Appian reports can pull data from various sources such as Appian databases, external databases, or even from integrations with other systems. Documenting this information allows the development team to connect the report to the correct data source, ensuring that the report reflects accurate and up-to-date information.Appian Documentation - Data Sources
Report Type (B): It is essential to define the type of report required. In this scenario, the HR management team wants an aggregate view with drill-down capabilities. The report type will determine how the data is visualized, whether it is a pie chart, bar graph, or tabular format. This user story requirement ensures that the developers design a report that meets the HR team's needs and expectations for viewing and interacting with the data.Appian Documentation - Creating Reports
Role-Based Permissions (D): Role-based permissions are critical for ensuring that users see only the data they are authorized to access. For instance, while an HR executive might have access to all regions' data, a regional manager might only see data for their specific region. Defining these permissions upfront is vital for security and compliance. The development team will use this information to implement the correct access controls in the report, which is crucial for protecting sensitive employee information.Appian Documentation - Managing User Permissions
NEW QUESTION # 20
Which Appian object's primary purpose is to define the structure of related data for use in a process model?
Answer: C
Explanation:
A Custom Data Type (CDT) in Appian is primarily used to define the structure of related data. It represents a structured data type composed of multiple fields, and it is often used in process models to define the shape of data that will be passed between different activities or stored in the database.
Custom Data Type (CDT) Overview:
CDTs allow developers to define a complex data structure that can include various data types, such as text, numbers, dates, and even nested CDTs.
They are essential for passing structured data within a process model and between Appian applications and external systems.
Why Not Other Options?:
B . Record: Used to represent a view of data from an external or internal source, focusing on displaying and interacting with that data rather than defining its structure.
C . Constant: Stores a fixed value that can be used throughout the application, but it does not define complex data structures.
D . Expression Rule: Encapsulates logic and calculations but does not define data structures.
References:
Appian Documentation on Custom Data Types: Custom Data Types (CDT)
Using CDTs ensures that the data used within process models is structured and consistent, enabling robust data handling across the application.
NEW QUESTION # 21
Improvements are being considered for an Expense Process, and you have been asked to capture that there is now an approval task sent to the finance manager.
As part of the approval, the process should also reflect that if the payment has not been authorized within 48 hours, a reminder message is sent to the finance manager to inform them they have an outstanding task.
Which Business Process Model and Notation (BPMN) notation type would you use to illustrate the reminder message?
Answer: D
Explanation:
In BPMN, an intermediate event is used to indicate events that occur between the start and end of a process. To model a reminder message that is sent if the payment is not authorized within 48 hours, an intermediate event, specifically a timer intermediate event, is the appropriate notation.
Intermediate Event Overview:
An intermediate event can be used to model actions such as delays, triggers, or messages that happen during the course of a process.
A timer intermediate event would be used to trigger the reminder after a set period (in this case, 48 hours).
Why Not Other Options?:
A . Data Object: Represents data stored or used by the process, not an event or action.
B . Gateway: Used for decision points or branching paths, not for triggering events.
D . Start Event: Marks the beginning of a process and cannot be used mid-process.
References:
Appian Documentation on BPMN Events: BPMN Events
Using an intermediate event ensures that the process can trigger the reminder at the right time, enhancing process automation and efficiency.
NEW QUESTION # 22
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