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| Section | Weight | Objectives |
|---|---|---|
| Certification and Accreditation Framework | 15% | - Surveillance and re-certification audits - Audit report preparation and documentation - Certification decision process - Principles of certification bodies - ISO/IEC 17021-1 requirements for certification bodies |
| Audit Lifecycle and Competencies of the Lead Auditor | 25% | - Audit follow-up and corrective action verification - Managing audit relationships with audited parties - Conflict resolution during audits - Leading an audit team - Audit communication strategies |
| Audit Principles and Audit Process | 20% | - Audit evidence collection techniques - Audit sampling methodology - Audit scope and objectives - Risk-based audit approach - Audit types and stages ( initiation, planning, execution, reporting) |
| ISMS Audit Based on ISO 19011 and ISO/IEC 17021-1 | 25% | - Auditing risk assessment and treatment processes - Auditing control selection and implementation (Annex A) - Auditing organizational structure and roles - Measuring, monitoring, and reporting ISMS performance - Auditing the context of the organization - Auditing leadership commitment - Continual improvement processes |
| Information Security Management Systems (ISMS) and the ISO/IEC 27001 Standard | 15% | - Regulatory and legal considerations in information security - Fundamental principles and concepts of information security - Overview of ISO/IEC 27001 and its relationship with ISO/IEC 27002 |
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質問 # 220
情境 4：SendPay 是一家金融公司，透過代理商和金融機構網路提供服務。他們的主要服務之一是在全球範圍內轉帳。 SendPay 作為一家新公司，致力於為客戶提供最優質的服務。由於該公司提供國際交易，因此要求客戶提供個人信息，例如身份、交易原因以及完成交易可能需要的其他詳細信息。因此，SendPay 已實施安全措施來保護客戶的訊息，包括偵測、調查和回應可能出現的任何資訊安全威脅。他們對提供安全服務的承諾也體現在 ISMS 實施過程中，該公司投入了大量時間和資源。
去年，SendPay 推出了他們的數位平台，允許透過智慧型手機或筆記型電腦等電子設備進行貨幣交易，而無需支付額外費用。透過這個平台，SendPay 的客戶可以隨時隨地發送和接收資金。該數位平台幫助SendPay簡化了公司營運並進一步拓展了業務。當時SendPay正在外包其軟體業務，因此該專案是由外包公司的軟體開發團隊完成的。
該團隊還負責維護 SendPay 的技術基礎設施。
最近，該公司在實施 ISMS 近一年後申請了 ISO/IEC 27001 認證。他們與符合其標準的認證機構簽訂了合約。不久之後，認證機構任命了一個由四名審核員組成的團隊來審核 SendPay 的 ISMS。
審計過程中，發現以下情況：
1.外包軟體公司在未事先通知的情況下終止了與SendPay的合約。結果，SendPay 無法立即將服務恢復到內部，其營運中斷了五天。審計人員要求 SendPay 的代表提供證據，證明他們在合約終止的情況下有計劃遵循。這些代表沒有提供任何書面證據，但在接受審計時，他們告訴審計人員，SendPay的高層已經確定了另外兩家軟體開發公司，如果類似情況再次發生，可以立即提供服務。
2. 沒有證據顯示對外包給軟體開發公司的活動進行了監控。 SendPay 的代表再次告訴審計人員，他們定期與軟體開發公司溝通，並適當地告知可能發生的任何變更。
3.防火牆測試未發現異常狀況。審核員測試了防火牆配置，以確定這些服務提供的安全等級。他們使用資料包分析器來測試防火牆策略，這使他們能夠即時檢查發送或接收的資料包。
根據該場景，回答以下問題：
關於觀察到的第三種情況，審計人員自己測試了SendPay網路中實施的防火牆的配置。您如何描述這種情況？請參閱場景 4。
正解：B
解説：
It is acceptable and often necessary for auditors to test technical controls such as firewalls to validate the operation and effectiveness of these processes during an ISMS audit. This hands-on testing provides concrete, technical evidence of the security measures' performance.
質問 # 221
哪種類型的審計要求被審計方和審計組在進行審計之前就遠端存取協議達成一致？
正解：B
解説：
Comprehensive and Detailed In-Depth
A . Correct Answer:
Virtual audits require predefined remote access protocols to ensure secure, authorized connections for data review.
ISO 19011:2018 provides guidelines for virtual auditing security measures.
B . Incorrect:
Internal audits may use remote access, but agreement is not mandatory.
C . Incorrect:
External audits may involve remote access but do not require predefined agreements in all cases.
Relevant Standard Reference:
質問 # 222
您正在對ABC醫療保健服務公司(一家養老院)進行ISO 27001資訊安全管理系統(ISMS)監督審核。 ABC使用供應商WeCare設計和維護的醫療保健行動應用程式來監測住戶的健康狀況。在審核過程中，您發現90%的住戶家屬每週都會收到WeCare透過電子郵件和簡訊發送的醫療器材廣告。 ABC與WeCare之間的服務協議禁止供應商使用住戶的個人資料。 ABC已收到許多住戶及其家屬的投訴。
服務經理表示，這些投訴已作為資訊安全事件進行調查，調查結果顯示投訴屬實。
已根據不符合項和糾正措施管理程序制定並實施了糾正措施。
您撰寫了一份不符合：「ABC公司未能遵守資訊安全控制A.5.34(隱私和個人識別資訊保護)，該控制涉及居民及其家屬的個人資料。供應商WeCare利用居民的個人資訊向其家屬發送廣告。」請從列出的更正和糾正措施中選擇三項，作為您期望ABC公司針對此不符合項採取的措施。
* ABC 要求 ISMS 顧問測試 ABC Healthcare 行動應用程序，以防範網路犯罪。
正解：C、F、G
解説：
The three options of the corrections and corrective actions listed that you would expect ABC to make in response to the nonconformity are:
* B. ABC cancels the service agreement with WeCare.
* E. ABC introduces background checks on information security performance for all suppliers.
* F. ABC periodically monitors compliance with all applicable legislation and contractual requirements involving third parties.
* B. This option is a possible correction and corrective action that ABC could take to address the nonconformity. A correction is the action taken to eliminate a detected nonconformity, while a corrective action is the action taken to eliminate the cause of a nonconformity and to prevent its recurrence1. By cancelling the service agreement with WeCare, ABC could stop the unauthorized use of residents' personal data and protect their privacy and rights. This could also prevent further complaints and legal issues from the residents and their family members. However, this option may also have some drawbacks, such as the loss of a service provider, the need to find an alternative solution, and the potential impact on the residents' well-being.
* E. This option is a possible corrective action that ABC could take to address the nonconformity. By introducing background checks on information security performance for all suppliers, ABC could ensure that they select and work with reliable and trustworthy partners who respect the confidentiality, integrity, and availability of the information they handle. This could also help ABC to comply with information security control A.15.1.1 (Information security policy for supplier relationships), which requires the organisation to agree and document information security requirements for mitigating the risks associated with supplier access to the organisation's assets2.
* F. This option is a possible corrective action that ABC could take to address the nonconformity. By periodically monitoring compliance with all applicable legislation and contractual requirements involving third parties, ABC could verify that the suppliers are fulfilling their obligations and responsibilities regarding information security. This could also help ABC to comply with information security control A.18.1.1 (Identification of applicable legislation and contractual requirements), which requires the organisation to identify, document, and keep up to date the relevant legislative, regulatory, contractual, and other requirements to which the organisation is subject3.
References:
1: ISO 27000:2018 - Information technology - Security techniques - Information security management systems - Overview and vocabulary, clause 3.9 and 3.10 2: ISO/IEC 27001:2022 - Information technology
- Security techniques - Information security management systems - Requirements, Annex A, control A.
15.1.1 3: ISO/IEC 27001:2022 - Information technology - Security techniques - Information security management systems - Requirements, Annex A, control A.18.1.1
質問 # 223
下列關於審計報告的四項敘述是正確的？
正解：A、B、G、H
解説：
According to the PECB Candidate Handbook for ISO/IEC 27001 Lead Auditor, the audit reports should be produced by the audit team leader with input from the audit team, as they are responsible for collecting and analysing the audit evidence1. The audit reports should also include or refer to the audit plan, as it provides the basis for the audit objectives, scope, criteria, and methodology2. Furthermore, the audit reports should be produced within an agreed timescale, as it is part of the audit programme management and ensures timely communication of the audit results3. Additionally, the audit reports should always be reviewed by the client, dated, and signed as 'accepted', as it confirms the audit completion and the formal agreement on the audit findings and conclusions4.
The other statements are false because:
* Audit reports should not be sent to the organisation's top management first because their contents could be embarrassing, as this would compromise the audit impartiality and confidentiality5. Audit reports should be distributed according to the audit programme procedures and the audit plan.
* Audit reports should not be assumed suitable for general circulation unless they are specifically marked confidential, as this would violate the audit confidentiality and the protection of personal information.
Audit reports should be treated as confidential documents and only shared with the authorised parties.
* Audit reports should not only evidence nonconformity, as this would limit the audit scope and value.
Audit reports should also evidence conformity, improvement opportunities, good practices, and audit observations.
* Audit reports that are no longer required should not be destroyed as part of the organisation's general waste, as this would pose a risk to the audit confidentiality and the information security. Audit reports should be retained, disposed, or destroyed according to the audit programme procedures and the applicable legal requirements.
References: 1: PECB Candidate Handbook for ISO/IEC 27001 Lead Auditor, page 32, section 4.4.32: PECB Candidate Handbook for ISO/IEC 27001 Lead Auditor, page 33, section 4.4.43: PECB Candidate Handbook for ISO/IEC 27001 Lead Auditor, page 31, section 4.4.14: PECB Candidate Handbook for ISO/IEC 27001 Lead Auditor, page 34, section 4.4.55: PECB Candidate Handbook for ISO/IEC 27001 Lead Auditor, page
24, section 4.3.1. : PECB Candidate Handbook for ISO/IEC 27001 Lead Auditor, page 33, section 4.4.4. :
PECB Candidate Handbook for ISO/IEC 27001 Lead Auditor, page 24, section 4.3.1. : PECB Candidate Handbook for ISO/IEC 27001 Lead Auditor, page 33, section 4.4.4. : PECB Candidate Handbook for ISO
/IEC 27001 Lead Auditor, page 32, section 4.4.3. : PECB Candidate Handbook for ISO/IEC 27001 Lead Auditor, page 33, section 4.4.4. : PECB Candidate Handbook for ISO/IEC 27001 Lead Auditor, page 24, section 4.3.1. : PECB Candidate Handbook for ISO/IEC 27001 Lead Auditor, page 34, section 4.4.5.
質問 # 224
您是一位經驗豐富的 ISMS 審核團隊負責人，正在與分配給您的審核團隊的正在接受培訓的審核員進行交談。您希望確保他們了解計劃-實施-檢查-行動週期的檢查階段對於資訊安全管理系統的運作的重要性。
您可以透過要求他選擇最能完成句子的單字來做到這一點：
要使用最佳單字完成句子，請按一下要完成的空白部分，使其以紅色突出顯示，然後從下面的選項中按一下適用的文字。或者，您可以將該選項拖曳到適當的空白部分。
正解：
解説：
Explanation:
* Review is the third stage of the Plan-Do-Check-Act (PDCA) cycle, which is a four-step model for implementing and improving an information security management system (ISMS) according to ISO
/IEC 27001:202212. Review involves assessing and measuring the performance of the ISMS against the established policies, objectives, and criteria12.
* Assess is the verb that describes the action of reviewing the ISMS. Assess means to evaluate, analyze, or measure something in a systematic and objective manner3. Assessing the ISMS involves collecting and verifying audit evidence, identifying strengths and weaknesses, and determining the degree of conformity or nonconformity12.
* Regular is the adjective that describes the frequency or interval of reviewing the ISMS. Regular means occurring or done at fixed or uniform intervals4. Reviewing the ISMS at regular intervals means conducting internal audits and management reviews periodically, such as annually, quarterly, or monthly, depending on the needs and risks of the organization12.
* Suitability is one of the attributes that describes the quality or outcome of reviewing the ISMS. Suitability means being appropriate or fitting for a particular purpose, person, or situation5. Reviewing the ISMS for suitability means ensuring that it is aligned with the organization's strategic direction, business objectives, and information security requirements12.
References :=
* ISO/IEC 27001:2022 Information technology - Security techniques - Information security management systems - Requirements
* ISO/IEC 27003:2022 Information technology - Security techniques - Information security management systems - Guidance
* Assess | Definition of Assess by Merriam-Webster
* Regular | Definition of Regular by Merriam-Webster
* Suitability | Definition of Suitability by Merriam-Webster
質問 # 225
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