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| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | Certified Implementation Specialist - Data Foundations (CMDB and CSDM) Exam |
| Exam Number: | CIS-DF |
| Related Certifications: | CIS-SM CIS-SIR CIS-DISCO CIS-HAM CIS-VR CIS-SAM CIS-ITSM |
| Certificate Validity Period: | 2 years |
| Passing Score: | 70% |
| Exam Format: | Matching / Drag-and-Drop, Scenario-based, Multiple Select, Multiple Choice |
| Exam Price: | $150 USD (free first attempt until June 2026) |
| Available Languages: | Portuguese (Brazil), Japanese, English, Spanish |
| Real Exam Qty: | 75 |
| Exam Duration: | 90 minutes |
| Recommended Training: | Configuration Management Database (CMDB) Implementation CMDB Fundamentals CSDM Fundamentals |
| Exam Registration: | ServiceNow University Registration Pearson VUE Scheduling |
| Sample Questions: | ServiceNow CIS-DF Sample Questions |
| Exam Way: | Online proctored (Pearson OnVUE) or onsite at Pearson VUE test centers |
| Pre Condition: | Recommended: ServiceNow CSA certification, hands-on CMDB experience, completion of CMDB Fundamentals and CSDM Fundamentals training; mandatory prerequisite for CIS-ITSM, CIS-HAM, CIS-SAM, CIS-DISCO, CIS-SM, CIS-VR, CIS-SIR |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials/certified-implementation-specialist-data-foundations-cmdb-and |
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60. Frage
A CMDB Administrator needs to set up CMDB 360/Multisource CMDB Drag and drop the system property to the functionality Some options may not apply.
Antwort:
Begründung:
Explanation:
In ServiceNow, CMDB 360 / Multisource CMDB extends the Identification and Reconciliation Engine (IRE) to support multi-source visibility, reconciliation, and confidence scoring. Configuration is controlled through system properties, each enabling a specific capability.
glide.identification_engine.multisource_enabled is the master switch that activates CMDB 360 functionality.
glide.identification_engine.multisource_cmdb_ci_enabled allows CMDB 360 to collect and evaluate data specifically from CMDB CI classes.
glide.cmdb.logger.source.cmdb_multisource enables detailed logging for troubleshooting multisource ingestion and reconciliation.
glide.identification_engine.multisource_recompute.max_ci_limit protects performance by limiting how many CIs can be processed during a recompute operation.
Capturing CMDB 360 data from non-CMDB classes is not supported, which is why no property applies to that option.
This mapping aligns with Data Foundations and CMDB governance best practices, ensuring CMDB 360 is enabled safely, transparently, and at scale.
61. Frage
A CMDB Administrator wants only the CIs of Principal Classes to appear in CI reference fields, for example the CI reference fields accessible from an Incident form.
Where does the CMDB Administrator designate Principal Classes?
Antwort: D
Begründung:
Within Data Foundations, "Configuration" includes designing the CMDB data model in a way that supports operational usability--especially for ITSM processes like Incident and Change. One common usability challenge is that CI reference fields (such as the Incident "Configuration item" field) can become cluttered and confusing if they allow selection from every CI class, including highly technical or rarely used classes. To address this, ServiceNow uses the concept of Principal Classes: a curated subset of CI classes that are considered primary for operational selection and reporting.
Principal Classes are designated in the CI Class Manager, because this is where administrators configure and manage CI class behaviors and class-level settings. Defining Principal Classes at the class-management layer ensures that the platform can consistently apply this constraint across CI reference fields and related experiences. This aligns with Data Foundations goals:
improving data quality and process outcomes by making it easier for users to select the correct CI, which in turn increases accuracy for assignment, routing, impact analysis, and analytics.
62. Frage
An Asset Manager wants to ensure that Asset records and CI records are kept synchronized automatically.
How does the Manager do this? (Choose two.)
Antwort: B,D
Begründung:
In Data Foundations, "Govern" includes maintaining consistency between closely related data domains so that operational and asset lifecycle processes remain trustworthy. For hardware endpoints (and other asset-backed items), Asset and CI records often represent the same real- world item from two perspectives: financial/lifecycle management (Asset) and operational/service context (CI). Automatic synchronization prevents drift such as different owners, locations, or statuses appearing in Asset vs CI, which can cause reporting errors, incorrect fulfillment decisions, and audit issues.
The platform supports synchronization through out-of-box synchronization logic (commonly implemented as business rules and related configuration) that updates the CI when an Asset changes, and updates the Asset when a CI changes--so the records stay aligned regardless of which team updates which record. Therefore, ensuring the Asset-to-CI update logic is active (A) and the CI-to-Asset update logic is active (B) is the right way to keep data synchronized automatically.
63. Frage
A manufacturing organization has implemented Incident Management in ServiceNow and wants to integrate additional products to enhance its functionality.
Drag each ServiceNow product to the value it brings in supporting Incident Management.
Antwort:
Begründung:
Explanation:
Enhancing Incident Management inServiceNowoften involves integrating complementary products that enrichcontext, prioritization, and decision-making.
Discoverystrengthens incident resolution by automatically populating accurate CI data and relationships, allowing responders to quickly understand affected infrastructure and applications.
Hardware Asset Management (HAM)adds visibility into asset lifecycle, ownership, and maintenance actions, which is especially valuable when incidents involve physical devices or failures.
Risk Management(part of IRM) provides insight intobusiness and financial risk exposure, helping teams prioritize incidents based on potential regulatory, safety, or financial impact.
Service Portfolio Management (SPM)connects incidents to theservice lifecycle, enabling better understanding of whether an incident affects a live, retiring, or planned service-and improving communication with stakeholders.
Together, these integrations transform Incident Management from a reactive process into acontext-rich, business-aligned capability.
64. Frage
An organization has many CIs with missing "Owned by" and "Support group" fields. Which CMDB Health metric highlights this issue?
Antwort: D
Begründung:
The Completeness metric evaluates whether required CI attributes are populated.
65. Frage
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