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| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Cisco Renewals Manager (CRM) Exam |
| Exam Number: | 700-805 |
| Certificate Validity Period: | 3 years |
| Related Certifications: | Cisco Sales Certifications Cisco Customer Success Manager |
| Exam Duration: | 75 minutes |
| Exam Format: | Scenario-based Questions, Multiple Choice |
| Exam Price: | $80 USD (may vary by region) |
| Real Exam Qty: | 55-65 |
| Available Languages: | English |
| Recommended Training: | Cisco Customer Success Training Cisco Sales Certification Learning Path |
| Exam Registration: | Pearson VUE Cisco Exams Cisco Certification Exam Registration |
| Sample Questions: | Cisco 700-805 Sample Questions |
| Exam Way: | Online proctored or test center (Pearson VUE) |
| Pre Condition: | No mandatory prerequisites, but familiarity with Cisco sales or customer success processes is recommended |
| Official Syllabus URL: | https://www.cisco.com/c/en/us/training-events/training-certifications/exams.html |
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Cisco 700-805 certification exam is a popular exam for professionals who want to validate their expertise in Cisco Renewals Manager. Cisco Renewals Manager certification is designed to test the knowledge and skills of individuals in managing the renewal process of Cisco products and services, including licenses, support contracts, and warranties. 700-805 Exam covers various topics such as Cisco sales and renewals policies, customer relationship management, contract management, and financial management.
NEW QUESTION # 64
Which task must a Renewals Manager perform early in the renewal process?
Answer: B
NEW QUESTION # 65
Which critical task must a Renewals Manager perform during the Qualification phase?
Answer: C
NEW QUESTION # 66
Which strategy for successful renewal of service contracts calls for discussing changes in the network and identifying any uncovered add tons to the network?
Answer: D
Explanation:
one of the strategies for successful renewal of service contracts is to explore up sell opportunities, which means:
* Discussing changes in the network and identifying any uncovered additions to the network
* Recommending new or upgraded products or services that can enhance customer value and outcomes
* Aligning with the account team on the up sell value proposition and proposal
NEW QUESTION # 67
Which two actions can a partner or customer perform within CCW-R? (Choose two.)
Answer: B,C
Explanation:
According to the CCW-R User Guide5, some of the actions that a partner or customer can perform within CCW-R are:
Change Customer Address: This allows the user to update the customer address information for a quote or an order.
View and Manage their Contracts: This allows the user to view their contract details, status, expiration date, product coverage, etc., as well as request a quote or renew their contracts.
NEW QUESTION # 68
Which services are contained in the CX portfolio?
Answer: D
Explanation:
CX portfolio consists of five service categories that cover the entire lifecycle of a technology:
* Support Services: Provide technical support, software updates, and smart capabilities to help customers maintain network availability, security, and performance
* Business Critical Services: Provide expert guidance, best practices, proactive support, and insights to help customers optimize their network performance, security, and availability
* Professional Services: Provide consulting, design, implementation, integration, optimization, and migration services to help customers deploy and adopt Cisco solutions
* Managed Services: Provide end-to-end management, monitoring, and operation of customer's network infrastructure and applications by Cisco or certified partners
* Learning Services: Provide training, certification, and enablement programs to help customers develop their skills and capabilities on Cisco technologies References: 4: Services - Cisco
NEW QUESTION # 69
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