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| Section | Objectives |
|---|---|
| Topic 1: SAP Commerce Cloud | - Product content and catalog management - Storefront and personalization concepts - Extension and integration mechanisms |
| Topic 2: SAP Sales Cloud & Service Cloud | - Omnichannel engagement scenarios - Customer service management processes - Sales process automation and CRM capabilities |
| Topic 3: SAP Marketing Cloud | - Campaign management and orchestration - Personalization and journey orchestration - Customer data and segmentation |
| Topic 4: SAP Customer Experience Architecture | - SAP CX solution integration landscape - End-to-end CX architecture principles - Composable enterprise and CX strategy |
| Topic 5: Integration and Extensibility | - SAP Integration Suite concepts - Extensibility options in SAP CX solutions - API management and event-driven architecture |
| Topic 6: Security and Identity Management | - Data protection and compliance in CX solutions - Authentication and authorization concepts |
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NEW QUESTION # 80
You want to implement a side-by-side extension for an SAP solution. To access the business objects in the SAP solution, you are exploring the application programming interfaces (APIs).
Which of the following are possible operations to use in the API?
Note: There are 2 correct answers to this question.
Answer: A,B
NEW QUESTION # 81
You are executing the Recruit to Retire end-to-end process. Which activities do you need to perform in SAP SuccessFactors?
Note: There are 3 correct answers to this question.
Answer: A,C,E
NEW QUESTION # 82
Which automation program types are available in SAP Emarsys Customer Engagement? Note: There are 3 correct answers to this question.
Answer: A,B,C
NEW QUESTION # 83
Which of the following are key features of SAP Customer Identity and Access Management for B2B solutions exclusively?
Note: There are 3 correct answers to this question.
Answer: C,D,E
NEW QUESTION # 84
Which routing rules for tickets or cases are offered by SAP Service Cloud?
Note: There are 2 correct answers to this question.
Answer: B,C
NEW QUESTION # 85
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