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| Section | Weight | Objectives |
|---|---|---|
| Employee Relations and Engagement | 20% | - Labor relations and compliance
|
| Talent Management and Development | 12% | - Performance management
|
| Workforce Planning and Talent Acquisition | 16% | - Talent forecasting and planning
|
| Total Rewards | 12% | - Benefits and recognition
|
| Leadership and Strategy | 40% | - Risk management and compliance
|
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NEW QUESTION # 100
Based on the results of a general abilities test below, which of the following decisions should the organization make"?
Answer: A
Explanation:
If test results indicate poor validity, fairness, or consistency across job roles, it should not be used at all. Continuing its use could risk legal exposure under EEOC or ADA guidelines.
Per SPHR standards in Talent Planning, any tool used in selection must demonstrate job-relatedness and consistency. If not defensible, it must be removed to avoid adverse impact or discrimination claims.
NEW QUESTION # 101
The 16-year-old son of one of your friends is looking for a summer job and has been offered a job at a coal mine. Which of the following makes this illegal?
Answer: B
Explanation:
Answer option A is correct.The FLSA defines a list of jobs not suitable for children between the ages of 16 and 18. OSHA regulates worker safety through standards related to mine safety and hazardous communication. Chapter: Risk Management
NEW QUESTION # 102
An emphasis on bilingual safety communication represents which of the following OSH objectives?
Answer: A
Explanation:
Answer option D is correct.Raising awareness about safety and health is the responsibility of employers covered by all standards. Providing safety and health information in a language all employees can understand is part of the Diverse Workforce Limited Proficiency Outreach strategy. It is not specifically required by its own standard, nor is it an element of creating a model program (B) or enrolling in a VPP. Employers are however required to effectively communicate the safety rules to all employees. Chapter: Risk Management Objective: Review Questions
NEW QUESTION # 103
Which of the following collects data from employers throughout the United States in order to put this information on its website?
Answer: C
Explanation:
Explanation/Reference:
Answer option B is correct.
Chapter: Workforce Planning and Employment
Objective: Strategic Workforce Planning
NEW QUESTION # 104
Part of organizational development is a commitment to quality. What quality control tool shows categories of failures from largest to smallest in a bar chart?
Answer: D
Explanation:
Section: Volume B
Explanation/Reference:
Answer option C is correct.
A Pareto chart is a special histogram in that it shows categories of failures from the largest failure to the smallest failure. The idea is that the project team or organizational development team will attack the largest problems first.
Pareto chart
A Pareto chart is a special type of bar chart where the values being plotted are arranged in descending order.
The graph is accompanied by a line graph, which shows the cumulative totals of each category, left to right.
The chart is named after Vilfredo Pareto, and its use in quality assurance was popularized by Joseph M. Juran and Kaoru Ishikawa.
A Pareto chart is a histogram where items (such as number of defects) are ordered by frequency of occurrence, as shown in the below example:
Example of a Pareto chart
It is a type of chart that consists both bars and a line graph, where individual values are represented in descending order by bars, and the cumulative total is shown by the line.
Answer option A is incorrect. A histogram is simply a bar chart and isn't ordered from largest to smallest.
Answer option D is incorrect. A fishbone diagram is also known as an Ishikawa diagram or a cause and effect chart.
Ishikawa diagram
The Ishikawa diagram (or fishbone diagram or also cause-and-effect diagram) is a diagram that shows the causes of a certain event. A common use of the Ishikawa diagram is to identify potential factors causing an overall effect. It helps identify causal factors and root causes.
It is known as a fishbone diagram because of its shape, similar to the side view of a fish skeleton. It is considered as a basic tool of quality management.
Answer option B is incorrect. A control chart shows trend analysis by tracking the results of measurements over time.
What are control charts?
Control charts are graphical representations of different processes. These charts contain the maximum and minimum values allowed. Control charts are used to determine whether or not a process is stable or has predictable performance. A process is considered out of control when a data point exceeds a control limit or if seven consecutive points are above or below the mean.
Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter
5: Human Resource Development. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN:
978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Human Resource Development
Objective: Organization Development
NEW QUESTION # 105
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