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| Section | Weight | Objectives |
|---|---|---|
| Implementation Best Practices | 10% | - Recommend appropriate tools and documentation - Plan for sharing model changes in large organizations - Follow security best practices for sharing architecture |
| Security and Access Troubleshooting | 10% | - Diagnose sharing access issues using sharing recalculation and debug logs - Identify and resolve common sharing problems - Use the Role Hierarchy report and Sharing Settings audit trail |
| Apex Sharing | 10% | - Determine when to use Apex sharing reasons - Design Apex managed sharing solutions - Understand security considerations for Apex sharing |
| Designing Sharing Solutions | 18% | - Determine when to use Account Teams, Opportunity Teams, or manual sharing - Design sharing solutions based on business requirements - Design sharing solutions that scale - Design sharing solutions for business-to-business and business-to-consumer scenarios |
| Object-Level and Field-Level Access | 13% | - Determine when to use read-only fields versus no edit access - Determine when to use field-level security versus layout assignments - Design profiles and permission sets for object and field access |
| Sharing Architecture Basics | 8% | - Explain the difference between Grant Access Using Hierarchies and manual sharing - Define the core components of the sharing model - Describe the layers of role hierarchy |
| Communities and Sharing | 13% | - Design sharing solutions for internal and external users - Determine when to use Customer Community or Partner Community licenses - Configure sharing for community users |
| Record-Level Access Decisions | 18% | - Determine when to use territories and partitions - Design sharing rules based on record ownership or criteria - Design role hierarchy based on access requirements - Determine the appropriate OWD settings for objects |
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53. Frage
A consulting company uses the Salesforce mobile app for its field consultants and uses Case object to track customer specific consulting done by field consultants. The company also has a large number of customer service representatives who takes calls from customers on company issued desktops and uses case object to track customer issues and grievances. The company would like to capture images of customer site captured by field consultants while they are editing the case record during customer site visit. The Director of IT wants to minimize customization and promote reuseability of code artifacts wherever possible.
What recommendations should an architect give to the company to implement the image capture requirement, while ensuring customer that the service rep can continue to use same lightning pages they were trained to use?
Antwort: C
54. Frage
Universal Containers (UC) service reps are assigned to a profile which has View All in the Case object (Private organization-wide default). To make sure service reps have access to all relevant information (accounts and contacts) to attend to customer requests, which detail should an architect consider?
Antwort: B
Begründung:
View All Records is an object-specific sharing override. Granting View All on Case lets the service representative see every Case regardless of the Case OWD, but it does not automatically grant the same access to Account or other related standard objects. Each object still requires its own object permission and record-access path. This is an important distinction from normal implicit sharing: Salesforce does not treat a broad View All grant on the child object as though the user had individually received each child record through ownership or a normal share, so the expected parent access must be evaluated separately. If Contact is Controlled by Parent, Contact visibility depends on the user ' s access to the parent Account. The architect must therefore design Account access explicitly rather than assuming that universal Case visibility cascades through the customer data model. Study Guide reference: Access to Records - View All Records, object- specific sharing overrides, Account/Case relationships, Controlled by Parent, and Private OWD.
55. Frage
To grant Universal Containers sales managers access to shipment records properly, it was necessary to leverage Apex managed sharing. The IT team is worried about improper access to records.
What should an architect recommend to mitigate this risk?
Antwort: A
56. Frage
The sales managers at Universal Containers requested their teams to define each user ' s role on their accounts in order to provide an easy way to establish accountability and collaboration. Sales managers also requested that sales associates should only get the following permissions: 1. Read access to the accounts. 2. Read access to cases related to the accounts. 3. No access to deals related to the accounts. The sales associates may be granted access to opportunities when needed. Assuming the overall sharing model of the organization is Private and no sharing rules are configured on the Account object, how should an architect achieve these requirements?
Antwort: B
Begründung:
Account Teams are designed to model collaboration around an Account while allowing different access levels to the Account and its related Opportunities and Cases. UC can give the sales associate Read access to the Account, Read access to related Cases, and no general Opportunity access through the team configuration. If the associate later needs access to a particular Opportunity, that record can be opened separately through an Opportunity Team or another appropriate sharing mechanism. Introducing separate Case Teams or sharing rules would duplicate functionality that the Account Team already provides for this collaboration model. The design also preserves the Private OWD, because access is granted only to the users explicitly added to the team. Object permissions still apply independently, so the sales associate must have the required object-level Read permission before the team access can be effective. Study Guide reference: Access to Records - Account Teams, related Opportunity and Case access, team roles, Private OWD, and least-privilege collaboration.
57. Frage
Mary is Joe's manager in the Role Hierarchy. The organization-wide default for a custom Invoice object is Public Read-Only, and Mary's profile is not granted the Read permission for the Invoice object.
Which action can Mary take on Joe's invoice records?
Antwort: A
58. Frage
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