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| Section | Objectives |
|---|---|
| Topic 1: Reporting and Analytics | - Standard reports and dashboards - Education KPIs and insights |
| Topic 2: Automation and Integration | - Flow automation for education processes - Integration with external education systems |
| Topic 3: Experience Cloud for Education | - Student and alumni portals - Engagement and communication strategies |
| Topic 4: Student Lifecycle Management | - Recruitment and admissions processes - Enrollment and student success tracking |
| Topic 5: Data Management and Security | - Security model and access control - Education data architecture and relationships |
| Topic 6: Education Cloud Fundamentals | - Higher Education and K-12 data models overview - Core concepts of Salesforce Education Cloud |
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NEW QUESTION # 112
An Admissions office is interested in Admissions Connect to process student applications.
Which consideration should the consultant advise?
Answer: A
Explanation:
The consultant should advise that the application form requires OmniStudio as a consideration when usingAdmissions Connect to process student applications for the Admissions office. OmniStudio is a product that allows users to create and manage digital experiences for customers or constituents. OmniStudio is required to create and customize the application form in Admissions Connect, which is the online form that applicants use to submit their information and documents for admission. The consultant should advise that the application form requires OmniStudio as a consideration when using Admissions Connect toprocess student applications for the Admissions office by explaining the benefits and challenges of using OmniStudio for creating and customizing the application form, such as flexibility, functionality, or configuration. Admissions Connect requires a third-party app, Experience Cloud is required, or Application Review requires Tableau CRM are not considerations that the consultant should advise when using Admissions Connect to process student applications for the Admissions office. References:
https://www.salesforce.org/products/admissions-connect/overview/
https://www.salesforce.org/wp-content/uploads/2021/06/Salesforce.org-Admissions-Connect-Tableau- Accelerator.pdf
NEW QUESTION # 113
The Alumni Association is interested in using Education Cloud to support its operations. The Associationtracks what engages alumni and their hobbies.
Which Education Cloud feature should the consultant recommend?
Answer: B
Explanation:
Tracking Engagement and Hobbies:
Interest Tagsin Education Cloud allow thetracking of specific interests and hobbies of alumni.
This feature helps in understanding what engages alumni and can be used to tailor communications and activities.
Setting Up Interest Tags:
Define Interest Tags: Create tags that represent different interests and hobbies.
Assign Tags: Assign these tags to alumni based on their interests and engagement history.
Utilizing Interest Tags:
Segmentation: Use Interest Tags to segment alumni for targeted communications and events.
Personalized Outreach: Tailor outreach efforts based on the specific interests and hobbies tracked by the tags.
Implementation Steps:
Configure Tags: Set up and define the tags in the system.
Data Entry: Tag alumni with the appropriate interests.
Analyze Engagement: Use reports and analytics to understand the impact of interest-based engagement.
References:
Salesforce Education Cloud Documentation:Interest Tags
NEW QUESTION # 114
A consultant needs to migrate information from a university ' s legacy system and reference the corresponding Education Data Architecture (EDA) objects and fields in Salesforce.
What should the consultant reference to complete this task?
Answer: A
Explanation:
The EDA Data Dictionary is a document that provides information about theEDA objects and fields, and how they relate to each other. The consultant can reference this document to map theinformation from the legacy system to the corresponding EDA objects and fields in Salesforce. The other options are not documents that can helpthe consultant complete this task.References:
https://powerofus.force.com/s/article/EDA-Data-Dictionary
NEW QUESTION # 115
Where should the consultant go to configure Primary Affiliation fields on the Contact record in the Education Data Architecture (EDA)?
Answer: B
Explanation:
Affiliation Mappings are used to automatically create and populate the PrimaryAffiliation field on the Contact record based on the Account record type of the related Affiliation. For example, if a Contact has an Affiliation with an Account of record type "Academic Program", the Primary Affiliation field on the Contact record will bepopulated with that Account name. The consultant can go to Affiliation Mappings in EDA Settings to configure which Account record types should trigger this behavior and which fields should be used to store the Primary Affiliation. References:
Education Data Architecture Basics - Unit 3: Affiliations and Relationships EDA Documentation - Affiliation Mappings
NEW QUESTION # 116
Recruiters at an institution are evaluating tools to enhance their email. They want to see when a student has opened an email or clicked on a link. Recruiters also want to insert time slots directly from their calendar into an email and allow students to choose the meeting time.
Which solution should the consultant recommend?
Answer: A
Explanation:
Explanation
Salesforce Inbox is a solution that the consultant can recommend to enhance the email functionality for recruiters. Salesforce Inbox allows recruiters to see when a student has opened an email or clicked on a link, using email tracking features. Salesforce Inbox also allows recruiters to insert time slots directly from their calendar into an email and allow students to choose the meeting time, using meeting scheduling features.
Gmail Integration, custom automation, and Einstein Activity Capture are not solutions that can provide the email functionality that recruiters want. References:
https://www.salesforce.com/products/sales-cloud/features/salesforce-inbox/
https://help.salesforce.com/s/articleView?id=sf.inbox_overview.htm&type=5
NEW QUESTION # 117
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