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| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | Certified Implementation Specialist - Data Foundations (CMDB and CSDM) Exam |
| Exam Number: | CIS-DF |
| Exam Price: | $150 USD (free first attempt until June 2026) |
| Certificate Validity Period: | 2 years |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 75 |
| Passing Score: | 70% |
| Related Certifications: | CIS-HAM CIS-SAM CIS-SIR CIS-DISCO CIS-SM CIS-VR CIS-ITSM |
| Available Languages: | Japanese, Spanish, Portuguese (Brazil), English |
| Exam Format: | Matching / Drag-and-Drop, Multiple Choice, Scenario-based, Multiple Select |
| Recommended Training: | CSDM Fundamentals Configuration Management Database (CMDB) Implementation CMDB Fundamentals |
| Exam Registration: | Pearson VUE Scheduling ServiceNow University Registration |
| Sample Questions: | ServiceNow CIS-DF Sample Questions |
| Exam Way: | Online proctored (Pearson OnVUE) or onsite at Pearson VUE test centers |
| Pre Condition: | Recommended: ServiceNow CSA certification, hands-on CMDB experience, completion of CMDB Fundamentals and CSDM Fundamentals training; mandatory prerequisite for CIS-ITSM, CIS-HAM, CIS-SAM, CIS-DISCO, CIS-SM, CIS-VR, CIS-SIR |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials/certified-implementation-specialist-data-foundations-cmdb-and |
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NEW QUESTION # 126
(Choose 2 options)
The followingReconciliation Ruleswere configured forServiceNow, Altiris, and SCCMfor theWindows Server (cmdb_ci_win_server)class:
Which statements aretrue?
Answer: A,C
Explanation:
This question tests understanding ofreconciliation source priorityin theIdentification and Reconciliation Engine (IRE)inServiceNow.
In reconciliation rules,lower numeric values represent higher priority. Therefore, the priority order is:
ServiceNow (100)- highest authority
Altiris (200)
SCCM (300)- lowest authority
Why A is correct
BecauseAltiris (200)hashigher priority than SCCM (300), data from Altiriscan update records originally inserted by SCCM. This is exactly how reconciliation precedence works-higher-priority sources can overwrite lower-priority ones.
Why C is correct
SCCM, even though it has thelowest priority, is still anauthorized discovery source. Itcan insert new recordsinto the Windows Server table when no existing CI is identified. Priority only affectsupdates, not the ability to create records.
Why B is incorrect
ServiceNow (priority 100)can update records from Altiris and SCCMbecause it has the highest priority. The statement incorrectly claims it cannot.
Why D is incorrect
SCCM doesnothave the highest authority. Ahigher numeric value means lower priority, so SCCM cannot update records created by higher-priority sources.
NEW QUESTION # 127
A CMDB Administrator wantsonly the CIs of Principal Classesto appear inCI reference fields, such as the CI reference field on anIncident form.
Where does the CMDB Administrator designatePrincipal Classes?
Answer: B
Explanation:
Principal Classesare a key CMDB configuration concept used to controlwhich CI classes are selectable in reference fieldsacross ITSM processes. This helps reduce noise, prevent incorrect CI selection, and improve data quality.
InServiceNow, Principal Classes are designated within theCI Class Manager. This tool allows CMDB administrators to manage the CI class hierarchy, define ownership, and explicitly mark classes asprincipal.
Once a class is marked as principal, its CIs become available in CI reference fields such as those on Incident, Change, and Problem forms.
Option A (CMDB Workspace) provides operational and analytical views but does not control schema-level class behavior. Option C (System Properties) does not manage class designation. Option D (CMDB Data Manager) governs lifecycle and data quality policies, not reference field behavior.
By configuring Principal Classes in theCI Class Manager, organizations ensure that only relevant, high-value CI classes are exposed to end users, aligning with Data Foundations best practices.
Therefore, the correct answer isB - CI Class Manager.
NEW QUESTION # 128
A Business Relationship Manager in an organization wants to implement Service Portfolio Management (SPM) and present offerings to business consumers.
Which CSDM domain does this align with?
Answer: C
Explanation:
The correct answer is Service Consumption. Service Portfolio Management focuses on defining, organizing, and presenting services and offerings to business consumers. In CSDM, this aligns with the Service Consumption, or Sell/Consume, domain. This domain explains how business-facing services and offerings are made available to users, departments, locations, or customer groups. Design and Planning is concerned with strategic planning objects such as Business Applications, Business Capabilities, and Information Objects.
Build and Integration focuses on development and delivery pipelines. Service Delivery focuses on the technical operation and management of services. Since the scenario is about presenting offerings to business consumers through Service Portfolio Management, it clearly belongs to Service Consumption.
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NEW QUESTION # 129
ACMDB Administrator seeks to understand the available tools for preventing addressing, and remediating duplicate CIs Drag and drop each feature with the corresponding outcome Some options may not apply.
Answer:
Explanation:
Explanation:
InServiceNow, duplicate CI management spansdetection, insight, and remediation:
TheCMDB Health Dashboard - Correctnesssurfaceswhere duplicates existand their impact, providing visibility and prioritization.
Certification Taskssupportgoverned resolution, allowing assignment to individuals or groups to validate and correct data.
De-duplication Templatesenablebulk remediation, ideal when standardized merge rules can be applied across many duplicates.
TheDuplicate CI Remediatoroffers aguided, record-by-record wizard, preserving relationships and history for safer individual resolutions.
De-duplication Tasksare the work items generated by these processes, but they do not themselves represent an outcome-hencenot applicable.
This mapping aligns withCMDB Data Foundations best practices, ensuring duplicates are identified, prioritized, and remediated efficiently and safely.
NEW QUESTION # 130
(Choose two)
A CMDB Administrator is leveraging CI data as part of anIntegrated Risk Management (IRM)implementation and theEntity Scopingprocess. The Administrator wants to leverage theCSDM Data Foundations Dashboard playbooks under the Run tab.
WhichCSDM relationshipsare leveraged using the CSDM playbooks?
Answer: A,D
Explanation:
TheRuntab in theCSDM Data Foundations Dashboardfocuses on enablingoperationalized, risk-aware use cases, includingIntegrated Risk Management (IRM)andEntity Scoping. These use cases require organizations to understandwhat data is processed,where it resides, andwhich technical components are involved, rather than only service impact for ITSM.
Information Objectsplay a central role at this stage.
Option Ais correct becauseBusiness Applications related to Information Objectsallow organizations to identifywhat types of data (PII, PCI, PHI, regulated data)are processed by each business application. This relationship is essential forrisk classification, regulatory compliance, and audit scopingin IRM. Without it, risk assessments lack data sensitivity context.
Option Dis also correct becauseLogical CIs (such as databases, schemas, or data stores) related to Information Objectsestablishwhere sensitive data is stored or processedat a technical level. This enables IRM to trace risk from business context down to technical exposure, supporting control testing, issue management, and remediation prioritization.
Option B (Location hierarchy) supports foundational data quality but does not directly enable risk or entity scoping. Option C (Business Applications to Application Services) is critical forservice impact and Change
/Incident Management, but it is more aligned toservice operationsrather thanrisk and data-centric scoping, which is the focus of the Run playbooks for IRM.
Therefore, the correct answers areA and D, as they directly supportIRM entity scoping, regulatory analysis, and risk visibilitythrough CSDM-aligned data modeling.
NEW QUESTION # 131
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