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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Section	Objectives
Workspace Administration	- Slack workspace setup and configuration - User provisioning and identity management
Channel and Collaboration Management	- Channel structure and governance - Messaging and collaboration features
Security and Compliance	- Authentication and access controls - Data retention and compliance settings
Troubleshooting and Support	- Common workspace issues resolution - Admin tools and diagnostic capabilities
Integrations and App Management	- Slack app installation and management - Salesforce and third-party integrations

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Salesforce Certified Slack Administrator Sample Questions (Q43-Q48):

NEW QUESTION # 43
You're an Org Admin setting up a new workspace for executives collaborating on a confidential acquisition.
How should you set up the workspace access setting?

A. Invite Only
B. By Request
C. Open
D. Hidden

Answer: A

Explanation:
Slack recommends for sensitive or confidential projects:
"An 'Invite Only' workspace allows Org Admins or Workspace Owners to control membership, ensuring sensitive topics remain private until disclosure is appropriate." Hidden (C) conceals the workspace name, but Invite Only (D) is the correct choice for manually controlling access during sensitive phases.
(Reference: Slack Administration Study Guide - Workspace Access Management)

NEW QUESTION # 44
Big Corp uses an IdP (Identity Provider) to manage access for its members to its Plus plan on Slack. Their security team wants to make sure members will be automatically deactivated when they leave the company.
Which of the following must be true to ensure that members are automatically deactivated?

A. The IdP must support deprovisioning via SCIM.
B. Each member's access must be set to expire after 90 days.
C. The member must not be a Workspace Admin or Owner.
D. The member who is leaving the company must have left all channels.

Answer: A

Explanation:
To automatically deactivate users who leave a company, Slack relies on SCIM (System for Cross-domain Identity Management) provisioning. SCIM allows an Identity Provider (IdP) to manage user accounts, including provisioning, deprovisioning, and updating user profiles directly from the IdP.
According to the official Slack documentation for user provisioning:
"When SCIM provisioning is enabled, changes made in your Identity Provider - such as deactivating a user
- will be reflected in Slack automatically. Deprovisioning ensures that when someone leaves the company, their Slack account is also deactivated without manual intervention." None of the other options (A, B, or C) are requirements for automatic deactivation. SCIM deprovisioning is the only supported and correct method for automated account deactivation through IdP integrations.
(Reference: Slack Administration Study Guide - User Management and SCIM Provisioning)

NEW QUESTION # 45
You're a Workspace Owner for a financial organization on the Slack Business+ plan. Your Security and Compliance team requires all historical files to always be discoverable. These deleted files may need to be produced to ensure compliance for regulatory and auditing purposes.
Which file retention setting should you enable for your workspace?
(Select the best answer.)

A. Keep all files, including deleted files
B. Keep all files, only for a set number of days
C. Keep all files, including deleted files, for a set number of days
D. Keep all files
E. Keep all files, including all file versions

Answer: A

Explanation:
In the Slack Business+ plan, to meet compliance requirements where deleted files must remain discoverable, you must set file retention to:
"Keep all files, including deleted files."
This ensures that even after a user deletes a file, it remains accessible for auditing and compliance purposes.
Simply keeping files (B) does not guarantee deleted files are retained. Options involving "for a set number of days" (C, E) would risk data loss after the timeframe expires, and D (all file versions) focuses on version history, not deletion recovery.
(Reference: Slack Administration Study Guide - File Retention and Compliance Settings)
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NEW QUESTION # 46
Your company just moved to Slack Enterprise Grid after using Slack inconsistently across departments.
Current situation:
* Marketing team: one workspace with hundreds of channels and customizations.
* Sales team: two separate workspaces ("The Greatest Sales Team" and "More Deals More Money") with a few dozen channels each.
What is the best approach for streamlining your Enterprise Grid design while still meeting organizational needs? (Select the best answer.)

A. Move all the data out of the two sales workspaces and into the marketing workspace. Rename the marketing workspace to "Marketing and Sales." Archive the two sales workspaces.
B. Export all the existing workspace data from all workspaces and then import it into your new Enterprise Grid Org as a single consolidated workspace.
C. Delete the two sales workspaces and create a new workspace called "Sales" since you can't change core workspace details such as the URL. Leave the marketing workspace as-is.
D. Consolidate "More Deals More Money" and "The Greatest Sales Team," then rename the workspace as
"Sales." Then, update the URL to align with your organization's branding. Leave the marketing workspace as-is.

Answer: D

Explanation:
Slack recommends:
"When moving to Enterprise Grid, consolidate where possible but avoid unnecessary disruption. Rename and rebrand workspaces appropriately while keeping existing structures when they serve their users well." This keeps the marketing team undisturbed and consolidates sales into one clean, unified workspace.
(Reference: Slack Administration Study Guide - Enterprise Grid Migration Strategy)

NEW QUESTION # 47
You're the Primary Org Owner of a large Slack Enterprise Grid org composed of 10 workspaces for individual business units.
How should you delegate responsibilities appropriately?

A. Delegate an Org Admin from each business unit to handle everyday tasks, such as member requests.
B. Create a multi-workspace channel for selected members to manage all admin requests for the organization.
C. Delegate a Workspace Admin from each business unit to handle everyday tasks, such as member requests.
D. Delegate an Org Owner from each business to handle everyday tasks, such as member requests.

Answer: C

Explanation:
Slack recommends:
"Workspace Admins are ideal for handling workspace-specific tasks such as member management, approval of apps, and settings management for individual business units." Assigning Org Admins (B) or Org Owners (D) grants broader permissions than necessary and increases risk.
Creating a channel for managing requests (C) does not delegate actual admin permissions.
(Reference: Slack Administration Study Guide - Delegating Workspace-Level Administration)
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NEW QUESTION # 48
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