2026 EXIN ITILFNDv4: ITIL 4 Foundation Useful Free Exam Questions

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EXIN ITILFNDv4 Exam Overview:

Certification Vendor:	EXIN
Exam Name:	ITIL 4 Foundation
Exam Number:	ITILFND_V4
Exam Price:	$385 USD
Real Exam Qty:	40
Available Languages:	Polish, Japanese, German, Norwegian, Portuguese, Danish, French, Italian, Spanish, Dutch, Finnish, English, Chinese
Related Certifications:	ITIL 4 Managing Professional ITIL 4 Strategic Leader
Exam Format:	Closed-book, List selection, Multiple-choice, Single answer
Passing Score:	65% (26/40)
Exam Duration:	60 (75 for non-native language speakers)
Certificate Validity Period:	3 years
Recommended Training:	Official ITIL 4 Foundation Study Material EXIN Accredited Training Providers
Exam Registration:	PeopleCert EXIN Official Registration
Sample Questions:	EXIN ITILFNDv4 Sample Questions
Exam Way:	Online proctored or in-person at authorized test centers
Pre Condition:	No formal prerequisites; no prior IT experience required
Official Syllabus URL:	https://www.exin.com/en/exams/itil-4-foundation

>> Free ITILFNDv4 Exam Questions <<

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EXIN ITILFNDv4 Exam is an excellent opportunity for IT professionals to gain knowledge and skills in service management. ITIL 4 Foundation certification is globally recognized and is a must-have for anyone who wants to pursue a career in IT service management. The ITIL 4 Foundation certification provides a solid foundation for IT professionals who want to pursue further ITIL certifications and enhance their career prospects.

EXIN ITIL 4 Foundation Sample Questions (Q373-Q378):

NEW QUESTION # 373
Which practice identifies metrics that reflect a customer experience of a service?

A. Continual improvement
B. Problem management
C. Service desk
D. Service level management

Answer: D

NEW QUESTION # 374
Identify the missing word in the following sentence.
A service is a means of enabling value co-creation by facilitating outcomes that customers want to achieve, without the customer having to manage specific [?] and risks.

A. information
B. costs
C. warranty
D. utility

Answer: B

NEW QUESTION # 375
Which activity is part of the 'continual improvement' practice?

A. Making business cases for improvement action
B. Authorizing changes to implement improvements
C. Identifying the cause of incidents and recommending related improvements
D. Logging and managing incidents that result in improvement opportunities

Answer: A

NEW QUESTION # 376
What is an incident?

A. A service interruption resolved by the use of self-help tools
B. The planned removal of an item that might affect a service
C. A result enabled by one or more outputs
D. A possible future event that could cause harm

Answer: A

NEW QUESTION # 377
Which is the definition of an IT asset?

A. Any financially valuable component that contributes to a service
B. Any change of state that has significance for the management of a service
C. Any component that needs to be managed to deliver a service
D. Any request from a user that is a normal part of service delivery

Answer: A

NEW QUESTION # 378
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