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| Section | Weight | Objectives |
|---|---|---|
| Education Cloud Settings and Configuration | 20% | - Describe the capabilities of Education Cloud - Explain the Education Cloud architecture and concepts - Determine the correct settings and configuration for a deployment - Explain how to set up and configure an Education Cloud org |
| Student Success and Support | 22% | - Explain Advising data model and relationships - Determine the correct tools and methods to support Student Success and Support - Configure Student Success |
| Recruitment and Admissions | 17% | - Configure Recruitment and Admissions - Determine the correct tools and methods to support Recruitment and Admissions - Explain Student data model and relationships |
| Stakeholder Management and Ecosystem | 5% | - Explain the Education Cloud Ecosystem - Identify the appropriate stakeholders for a project |
| Advancement | 11% | - Determine the correct tools and methods to support Advancement operations - Explain Advancement data model and relationships |
| Education Cloud Integration and Data Management | 15% | - Describe data management considerations - Determine integration patterns for an Education Cloud implementation - Explain data migration strategies |
| Analytics and Einstein for Education Cloud | 10% | - Determine reporting and analytics solutions for an Education Cloud implementation - Describe Education Einstein capabilities |
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NEW QUESTION # 130
A college has a standard Salesforce environment and wants to use Student Success Hub for its undergraduate advising.
What is required to use Student Success Hub?
Answer: C
NEW QUESTION # 131
A large university is planning to release a new recruitment and admissions solution using Salesforce. The university is closely evaluating a launch window in conjunction with the campus calendar.
Where should the university confirm the Salesforce product release dates that could impact the timeline?
Answer: D
Explanation:
The university can confirm the Salesforce product release dates that could impact the timeline on the Salesforce Trust website. The Salesforce Trust website provides information about the maintenance schedule, release calendar, and release readiness for Salesforce products. The university can use this information to plan their launch window in conjunction with the campus calendar. Trailhead, Setup Menu, and Partner Community are not places where the university can confirm the Salesforce product release dates. Reference:
https://status.salesforce.com/products/all/maintenances
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-release-readiness-strategies
NEW QUESTION # 132
The director of finance needs a solution that aligns pledges and donations captured in Salesforce with Gift Entry Manager (GEM) with the institution's finance system.
Which solution should the consultant recommend to meet the requirement?
Answer: B
Explanation:
Accounting Subledger is a solution that the consultant can recommend to align pledges and donations captured in Salesforce with GEM with the institution's finance system. Accounting Subledger allows the institution to create accounting-ready data from Salesforce and export it to their finance system. Accounting Subledger also provides reports and dashboards that show the reconciliation status and discrepancies between Salesforce and the finance system. Using the Bulk API, using Salesforce Connect, and installing Outbound Fund Module are not solutions that can align pledges and donations captured in Salesforce with GEM with the institution's finance system. Reference:
https://www.salesforce.org/nonprofit/accounting-subledger/
https://www.salesforce.org/wp-content/uploads/2020/08/Accounting-Subledger-Data-Sheet.pdf
NEW QUESTION # 133
A university needs an email marketing tool that all program staff can use for mass communications. Program staff need to send emails that list missing application items to students. The items are stored on a custom object in Salesforce. It is important that program staff only have access to their own department's marketing materials, leads, prospects, and templates.
Which solution should the consultant recommend?
Answer: B
Explanation:
Marketing Cloud is a solution that the consultant can recommend to meet the requirement of providing an email marketing tool that all program staff can use for mass communications, and that can send emails that list missing application items to students. Marketing Cloud is a product that allows users to create and manage personalized and targeted email campaigns for customers or prospects. Marketing Cloud also integrates with Salesforce, so users can leverage their CRM data to segment and customize their email messages. Marketing Cloud also provides features such as Business Units and Roles, which can help control access to data, content, subscribers, reports, and settings for each program staff. Salesforce Mass Email, custom automation with an email alert, and Digital Engagement Messaging are not solutions that can meet the requirement of providing an email marketing tool that all program staff can use for mass communications, and that can send emails that list missing application items to students. Reference:
https://www.salesforce.com/products/marketing-cloud/overview/
https://trailhead.salesforce.com/en/content/learn/modules/marketing-cloud-basics
NEW QUESTION # 134
A university has hired a consultant to advise on its technology and data strategy.
Which tool should the consultant leverage?
Answer: B
Explanation:
The consultant should leverage the Data Maturity Model as a tool to advise on the university's technology and data strategy. The Data Maturity Model is a tool that helps organizations assess their current state of data management and identify areas for improvement and growth. The Data Maturity Model consists of five levels:
Ad Hoc, Reactive, Proactive, Managed, and Optimized. The consultant can leverage the Data Maturity Model to advise on the university's technology and data strategy by using features such as surveys, benchmarks, or best practices. Program Management Module, Insights Platform Data Integrity, or Salesforce Advisor Link are not tools that the consultant can leverage to advise on the university's technology and data strategy.
References:
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
https://www.salesforce.org/wp-content/uploads/2019/03/Data-Maturity-Model.pdf
NEW QUESTION # 135
......
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