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Cisco 300-810 Exam Syllabus Topics:

SectionWeightObjectives
Cisco Unified IM and Presence30%- Configuration
  • 1. Federation configuration (XMPP, SIP)
    • 2. High availability
      • 3. Centralized deployment
        • 4. Calendar integration
          • 5. Persistent chat
            • 6. Apple Push Notification Service
              - Troubleshooting
              • 1. Notification service problems
                • 2. Federation connectivity
                  • 3. XMPP issues
                    • 4. High availability failures
                      • 5. Calendar integration errors
                        Cisco Unity Connection and Cisco Unity Express30%- Management and maintenance
                        • 1. Integration with CUCM
                          • 2. Backup and restore
                            • 3. User and mailbox management
                              - Troubleshooting
                              • 1. Call routing issues
                                • 2. Integration faults
                                  • 3. Message delivery problems
                                    - Deployment and configuration
                                    • 1. IVR implementation
                                      • 2. Voice mail configuration
                                        • 3. High availability and redundancy
                                          • 4. System setup and integration
                                            Application Clients25%- Troubleshooting
                                            • 1. Media quality issues
                                              • 2. Login and connectivity issues
                                                • 3. Feature availability problems
                                                  - Deployment and configuration
                                                  • 1. Client policies and settings
                                                    • 2. Webex App
                                                      • 3. Cisco Jabber
                                                        - Integration and features
                                                        • 1. Presence integration
                                                          • 2. Voice and video features
                                                            • 3. Mobility and remote access
                                                              Single Sign-On (SSO) for Collaboration Applications15%- SSO types in collaboration environment
                                                              • 1. Smart card authentication
                                                                • 2. Integrated Windows AD
                                                                  • 3. Kerberos
                                                                    - SAML SSO login process flow
                                                                    - SAML 2.0 components
                                                                    • 1. Binding
                                                                      • 2. Profiles
                                                                        • 3. Protocol
                                                                          • 4. Assertion

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                                                                            Cisco Implementing Cisco Collaboration Applications Sample Questions (Q203-Q208):

                                                                            NEW QUESTION # 203
                                                                            A global enterprise has multiple Cisco UCM Instant Messaging (IM) and Presence clusters distributed across various regions. The company plans to use the Hybrid Message Service to integrate the Cisco Webex Cloud Messaging service for consistent messaging capabilities. They also want to ensure encrypted communication between on-premises and cloud services. Which configuration meets this requirement?

                                                                            Answer: D

                                                                            Explanation:
                                                                            The Hybrid Message Service enables integration between Cisco IM and Presence (IM&P) clusters and the Cisco Webex Cloud Messaging service, providing unified and consistent messaging across on-premises and cloud environments. For encrypted communication between the on-premises IM&P clusters and Webex, the following configurations are required:
                                                                            1. Hybrid Message Service License:
                                                                            * The Hybrid Message Service requires a specific license installed on the Cisco Expressway-C, which acts as the hybrid connector between the IM&P clusters and the Webex cloud.
                                                                            2. Webex Certificate Management:
                                                                            * To ensure encrypted communication, Webex must manage certificates automatically. This simplifies deployment and ensures proper handling of secure TLS connections between on- premises and cloud services.
                                                                            3. Multiple IM&P Cluster Support:
                                                                            * The Hybrid Message Service supports multiple IM&P clusters, making it suitable for global enterprises with distributed deployments.


                                                                            NEW QUESTION # 204
                                                                            An engineer is configuring Cisco Unified IM and Presence on-premises SIP Federation. . Assuming the DNS SRV configuration is correct, what should the engineer configure next to resolve this issue?

                                                                            Answer: A

                                                                            Explanation:
                                                                            Reference:
                                                                            interdomain_federation/12_5_1/cup0_b_interdomain-federation-1251su3/cup0_b_interdomain-federation-1251su3_chapter_01.html


                                                                            NEW QUESTION # 205

                                                                            Refer to the exhibit. A collaboration engineer restored a failed primary node of an active/standby IM and presence subcluster. The engineer notices that users fallback to the node occurred. Which action resolves this issue?

                                                                            Answer: D


                                                                            NEW QUESTION # 206
                                                                            What prevents toll fraud on voicemail ports?

                                                                            Answer: B

                                                                            Explanation:
                                                                            Explanation/Reference: https://www.cisco.com/c/en/us/support/docs/unified-communications/unity-connection/119337- technote-cuc-00.html


                                                                            NEW QUESTION # 207
                                                                            An engineer is configuring Cisco Unified IM and Presence on-premises SIP Federation. The IM and Presence Service node cannot find the external domain using DNS SRV. Assuming the DNS SRV configuration is Correct. what should the engineer configure next to resolve this issue?

                                                                            Answer: D


                                                                            NEW QUESTION # 208
                                                                            ......

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