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Workday Workday-Pro-Benefits Exam Syllabus Topics:

SectionObjectives
Topic 1: Eligibility and Enrollment- Eligibility Rules
  • 1. Eligibility configuration logic
    • 2. Event-driven eligibility changes
      - Enrollment Processing
      • 1. Life event changes
        • 2. New hire enrollment
          Topic 2: Benefits Administration Operations- Reporting and Auditing
          • 1. Benefits reporting tools
            • 2. Compliance tracking basics
              - Ongoing Maintenance
              • 1. Plan updates and renewals
                • 2. Open enrollment management
                  Topic 3: Benefits Configuration Overview- Benefits Setup
                  • 1. Coverage options and tiers
                    • 2. Benefit plans configuration
                      - Benefits Administration Basics
                      • 1. Benefits framework in Workday
                        • 2. Eligibility rules overview

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                          Workday Pro Certification exam Sample Questions (Q36-Q41):

                          NEW QUESTION # 36
                          What report will the benefit administrator use to close and finalize mass events?

                          Answer: A


                          NEW QUESTION # 37
                          During testing, a consultant observed that a specific medical benefit is not appearing for any eligible employees during enrollment events. Where should the consultant check to confirm that the benefit is active?

                          Answer: C

                          Explanation:
                          The correct answer is A because in Workday, a benefit plan must be included in the Benefit Plan Year Definition to be available for enrollment during a specific plan year. Even if the plan is fully configured with eligibility rules, rates, and coverage targets, it will not appear to employees unless it is explicitly associated with the active plan year. This configuration determines whether the plan is "active" and available for enrollment events such as Open Enrollment or life events.
                          Option B is incorrect because Health Care Rates define cost calculations but do not control whether a plan is available or visible. Option C is also incorrect because Benefit Coverage Types classify the type of benefit (such as medical or dental) but do not determine plan availability. Option D is incorrect because Health Care Coverage Targets define employer and employee cost-sharing, not whether the plan is active for enrollment.
                          Therefore, if a benefit plan is not appearing during enrollment, the first place to verify is whether it has been properly added to the Benefit Plan Year Definition for the relevant plan year.


                          NEW QUESTION # 38
                          What is true about setting up coordination of events in benefits?

                          Answer: A

                          Explanation:
                          The correct answer is C because coordination of events in Workday Benefits is designed to manage how multiple benefit events interact with each other, especially when they overlap in timing or impact similar coverage types. While coordination is useful for handling standard life events and ensuring proper sequencing, it is generally recommended to turn off coordination for mass events , such as Open Enrollment or large-scale administrative events.
                          Mass events typically involve a large population of employees and are intended to process uniformly without being impacted by other concurrent or prior events. If coordination is left enabled, it can introduce unnecessary complexity, delays, or unintended dependencies between events, potentially preventing mass processing from completing efficiently. Disabling coordination ensures that mass events run independently and consistently across all eligible employees.
                          Option A is incorrect because HR-related events often benefit from coordination to ensure proper sequencing and data integrity. Option B is not correct because passive events may still require coordination depending on configuration. Option D is incorrect because coordination is an important feature and should not be universally disabled. Therefore, the best practice is to turn off coordination specifically for mass events .


                          NEW QUESTION # 39
                          During a Change Benefits event, the benefit partner must be able to change the event date submitted by the employee. How will you configure this?

                          Answer: D

                          Explanation:
                          The correct answer is D because the Review Benefit Changes action step gives the benefit partner an opportunity to review and correct event details, including the event date, before the employee's elections are finalized. In Workday, the timing of that review step is critical. If the event date needs to be adjusted, it must be done before the Change Benefit Election steps so the system can correctly evaluate eligibility, effective dates, enrollment windows, and the plans available for selection based on the corrected event date.
                          Option A is incorrect because the configuration belongs in the standard Change Benefits business process rather than a differently named business process. Option B is not correct because event dates are not simply editable at any time without process design to support the review. Option C is also incorrect because placing the review step after elections would allow employees to make elections using potentially incorrect eligibility timing, which can produce inaccurate enrollment results. The proper design is to position the review step before elections so the business process uses the corrected event data throughout the remainder of the benefits event.


                          NEW QUESTION # 40
                          The Marriage event is missing when employees initiate a change benefit event in employee self-service. What would cause this?

                          Answer: D

                          Explanation:
                          The correct answer is B because for an enrollment event type to appear to employees in self-service, the event must be configured as Worker Selectable . This setting controls whether employees can initiate that life event themselves from the Benefits and Pay Hub or other employee self-service entry points. If the Marriage event is not marked as worker selectable, it will not display as an available option when employees attempt to start a change benefits event.
                          Option A is incorrect because Route to Benefit Partner determines whether the event is routed for administrative review or handling, not whether the event appears to the employee as a selectable option.
                          Option C is also incorrect because the Employee Cannot Report After Days to Enroll setting governs submission timing after the event date, not visibility in self-service. Option D is unrelated because Do Not Reprocess controls event reprocessing behavior and does not determine whether employees can initiate the event. To make a marriage life event visible and available in employee self-service, the event type must have the Worker Selectable checkbox enabled.


                          NEW QUESTION # 41
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