C_C4HCX Real Exam Questions - New C_C4HCX Exam Format

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SAP C_C4HCX Exam Syllabus Topics:

Section	Weight	Objectives
Managing Clean Core	<=10%	- Applying clean core methodology to SAP CX solutions - Evaluating for clean core principles
SAP Sales Cloud and SAP Service Cloud	11-20%	- Integration with back-end systems - Sales process configuration - Service ticket workflows
Extensibility in SAP CX Solutions	11-20%	- In-app extensibility - Side-by-side extensibility using SAP BTP - Low-code/No-code development (SAP Build)
SAP Integration Suite	11-20%	- API Management - Open Connectors - Cloud Integration capabilities - Integration strategy and architecture
SAP Emarsys Customer Engagement and SAP Marketing Cloud	<=10%	- Campaign management - Marketing automation strategies - Customer segmentation
The Intelligent Enterprise	<=10%	- SAP Business Suite Strategy - Understanding SAP's End-to-End Business Processes
SAP Customer Data Solutions	11-20%	- Customer Data Platform (Unification and Segmentation) - Customer Data Cloud (Identity and Consent)
SAP Commerce Cloud	11-20%	- Commerce solution architecture - Storefront and catalog management - Order management

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SAP Certified - Solution Architect - SAP Customer Experience Sample Questions (Q29-Q34):

NEW QUESTION # 29
Which of the following statements describe SAP Commerce Cloud, composable storefront? Note: There are 2 correct answers to this question.

A. It is part of the accelerator templates in SAP Commerce Cloud.
B. It communicates with the platform only through REST APIs.
C. It is a JavaScript storefront for SAP Commerce Cloud.
D. It is highly coupled with the platform.

Answer: B,C

NEW QUESTION # 30
You are implementing a Design to Operate end-to-end process for new products.
Which are valid substages in the business process?
Note: There are 3 correct answers to this question.

A. Plan
B. Manufacture
C. Deliver
D. Source
E. Sell

Answer: A,B,E

NEW QUESTION # 31
What do opportunity revenue splits allow you to do when using SAP Sales Cloud?
Note: There are 2 correct answers to this question.

A. They allow you to split the revenue from a sales opportunity between sales employees and external partners.
B. They allow you to see how much each revenue partner contributes to an opportunity.
C. They allow you to split the revenue from a sales opportunity between sales employees.
D. They allow you to see how much each employee in the sales unit contributes to an opportunity.

Answer: C,D

NEW QUESTION # 32
How can Service Agents take action to improve the reaction times of a case in SAP Service Cloud?
Note: There are 2 correct answers to this question.

A. They can change the service level determination rules.
B. They can assign a different team to the case.
C. They can modify the Resolution Due On field.
D. They can escalate the case.

Answer: B,D

NEW QUESTION # 33
How does the Integration Advisor capability help you accelerate integration development?
Note: There are 2 correct answers to this question.

A. By providing SAP advisory consultants to support customer go-lives
B. By using a proposal service based on machine learning using crowd sourcing
C. By offering SAP methodology templates for creating integration strategies
D. By generating artifacts for creating an integration flow in SAP Cloud Integration

Answer: B,D

NEW QUESTION # 34
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