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Salesforce NP-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Constituent Management20%- Household Management
- Relationships and Groupings
- Contact and Organization Records
- Segmentations and Campaigns
- Affiliations and Memberships
Topic 2: NPSP Configuration and Development25%- NPSP Settings and Preferences
- Data Model Design for Nonprofits
- Contacts and Households
- Account Model Configuration
- Affiliations Configuration
- Relationships Management
Topic 3: Donations and Fundraising Management20%- Donation Management
- Donations Batch Processing
- Grant Management
- Recurring Donations (Recurring GAU)
- Opportunity and GAU Configuration
- Payment Methods and Processing
Topic 4: Solution Design and Implementation20%- Integration with External Systems
- Data Migration Strategies
- NPSP Best Practices
- Requirements Gathering
- Customization vs Configuration Decisions
- User Adoption and Training Planning
Topic 5: Analytics and Reporting15%- Nonprofit Reporting Templates
- Reports and Dashboards for Nonprofits
- Custom Report Types
- Rollup Summary Fields
- Success Metrics Definition

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최신 Salesforce Consultant NP-Con-101 무료샘플문제 (Q114-Q119):

질문 # 114
A nonprofit needs to send automated renewal emails on a 30/60/90/180-day cadence. Each email template needs to be different based on the members' website visits.
Which solution should a consultant recommend?

정답:A

설명:
To send automated renewal emails on a 30/60/90/180-day cadence with different email templates based on members' website visits, Pardot is the recommended solution:
Pardot for Email Automation:
Pardot is Salesforce's B2B marketing automation solution that can handle complex email automation requirements.
It allows you to create automated email campaigns based on specific triggers and criteria, such as website visits and renewal dates.
Setting Up Pardot Automation:
Create dynamic lists in Pardot that segment members based on their renewal dates (30/60/90/180 days).
Design and create different email templates for each segment.
Use Pardot's Engagement Studio to build automated workflows that send the appropriate email template to each segment based on the criteria.
Tracking and Reporting:
Pardot provides detailed tracking and reporting on email engagement, allowing you to monitor the effectiveness of your renewal campaigns.
Using Pardot, the nonprofit can create personalized and timely renewal emails, improving member engagement and renewal rates.
Salesforce Pardot Documentation
Trailhead: Automate Marketing to Businesses with Pardot


질문 # 115
A nonprofit has significant staff turnover and wants to ensure that the purpose of Salesforce field customization is clearly understood by system admins who are new to the nonprofit.
How should the consultant meet the requirement?

정답:D

설명:
https://trailhead.salesforce.com/content/learn/modules/data_modeling/schema_builder To ensure that new system admins understand the purpose of Salesforce field customizations, the following steps should be taken:
Complete All Field Descriptions:
For every custom field created in Salesforce, ensure that the "Description" field is filled out comprehensively.
Go to Salesforce Setup.
Navigate to the Object Manager and select the object that has custom fields.
For each custom field, click on "Edit" and provide a detailed description that explains the field's purpose, usage, and any important notes regarding its functionality.
Save the changes.
Document Customizations:
Maintain comprehensive documentation of all custom fields, including their descriptions, data types, and any validation rules associated with them.
Use a shared document or a dedicated Salesforce documentation tool to keep this information accessible and up-to-date.
Training and Onboarding:
Create a training module or onboarding program for new system admins that includes an overview of key customizations.
Use Trailhead modules to supplement learning about field management and customization best practices.
Utilize Salesforce Resources:
Encourage new admins to use Salesforce's Schema Builder to get a visual overview of the data model, which can help them understand how different fields and objects are interconnected.
Leverage the Setup Audit Trail to review any changes made to field customizations and understand their history.
By ensuring that all field descriptions are complete and providing thorough documentation, new system admins will have a clear understanding of the customizations, helping them manage and maintain the Salesforce instance more effectively.
Salesforce documentation on field customization and descriptions
CertGod Nonprofit Cloud Consultant guide
V


질문 # 116
A nonprofit organization wants the 15th of the month listed as the Close Date for all recurring donations and has selected the 15th in the Day of the Month picklist. In reviewing Recurring Donation Opportunities it is found that some of the Opportunities have close dates at the end of the month.
Which action should the consultant take to troubleshoot this issue?

정답:C

설명:
When troubleshooting the issue of Recurring Donation Opportunities having close dates at the end of the month instead of the 15th, the consultant should check if the "Always use last day of the month" field is selected. This field setting overrides other close date settings and defaults the close date to the last day of the month.
Log in to Salesforce: Access the Salesforce org where NPSP is installed.
Navigate to NPSP Settings: Go to the App Launcher, search for "NPSP Settings", and select it.
Find Recurring Donations Settings:
In NPSP Settings, expand the "Donations" section.
Click on "Recurring Donations".
Check the "Always use last day of the month" Field:
Locate the "Always use last day of the month" setting.
Verify whether this checkbox is selected.
If selected, uncheck this option if you want the close date to follow the Day of the Month picklist value.
Save the Settings: Save any changes made and verify that new Recurring Donations reflect the correct close date.
By ensuring this field is not selected, the system will correctly use the 15th of the month as specified in the Day of the Month picklist.


질문 # 117
A nonprofit wants to deploy Nonprofit Cloud Case Management into its production org.
Which two prerequisites should be considered prior to installing Case Management?
Choose 2 answers

정답:A,B

설명:
Before installing Nonprofit Cloud Case Management into its production org, a nonprofit should consider the following prerequisites:
Enable My Domain:
My Domain is required for many Salesforce features, including those in Nonprofit Cloud Case Management.
Enabling My Domain allows customization of the Salesforce URL, enhances security, and is a prerequisite for some Salesforce features.
Ensure Appropriate Licenses Are Provisioned:
Nonprofit Cloud Case Management requires specific licenses to be available in the org.
Ensuring that the appropriate licenses are provisioned is crucial for enabling users to access the features and functionalities of Case Management.
Salesforce Nonprofit Cloud Case Management Installation Guide
Salesforce My Domain Documentation


질문 # 118
The admin at a nonprofit is implementing Salesforce Shield in its org to enable field platform encryption.
What are three NPSP considerations when implementing Shield Platform Encryption?
Choose 3 answers

정답:B,C,D

설명:
When implementing Salesforce Shield Platform Encryption with NPSP, there are several key considerations:
Role Name Field on Partial Soft Credit Object:
If the Role Name field on the NPSP Partial Soft Credit object is encrypted, the nightly Soft Credit rollups will fail. This is because the rollup process relies on accessing this field, and encryption can interfere with its functionality.
MergeContacts List Button:
The NPSP MergeContacts list button on Contact list views will fail if the Contact Name is encrypted. The merging process requires access to the Contact Name to identify and merge records accurately, which encryption can prevent.
Custom Unique Id Matching:
NPSP Data Import cannot perform Custom Unique Id matching on Accounts and Contacts if the field used for matching is encrypted. This limitation arises because the encryption prevents the import process from accurately comparing and matching the encrypted values.
These considerations highlight the impact of encryption on certain NPSP functionalities, and it is important to plan accordingly when implementing Shield Platform Encryption.
Salesforce Shield Platform Encryption Documentation
Nonprofit Success Pack (NPSP) Documentation on Data Import and Soft Credits


질문 # 119
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