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| Section | Weight | Objectives |
|---|---|---|
| Design Strategy & Solutioning | - Journey Mapping and Experience Design - Problem Definition and Scoping | |
| Salesforce Platform UX Implementation | - Declarative UX Configuration - Mobile UX and Responsive Design - Lightning Design System (SLDS) | |
| Prototyping & Validation | - Usability Testing and Iteration - Prototyping Methods | |
| Discovery | 13% | - User Needs and Requirements Gathering - Business Value of Salesforce UX - Salesforce UX Personas and Processes - Research Methods and Tools |
| UX Fundamentals | 16% | - Accessibility and Inclusive Design - Branding and Visual Design Impact - Human-Centered Design Principles - Usability and Information Architecture |
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NEW QUESTION # 97
Cloud Kicks (CK) has not migrated to Lightning Experience but wants to leverage the Salesforce Lightning Design System (SLDS) in its custom applications.
Which three solutions should CK's designers use to deliver applications with a consistent Lightning Experience Look and feel?
Choose 3 answers
Answer: A,C,E
Explanation:
Cloud Kicks (CK) can use the following three solutions to leverage the Salesforce Lightning Design System (SLDS) in its custom applications, without migrating to Lightning Experience:
Lightning Stylesheets for Visualforce: This solution allows CK to apply the SLDS styles to its existing Visualforce pages, without having to rewrite the markup or use a static resource.By adding the attributelightningStylesheets="true"to the<apex:page>tag, CK can automatically transform the standard Visualforce components into their SLDS equivalents, and give the pages a consistent Lightning Experience look and feel12.
Standard Design Tokens: This solution allows CK to use the SLDS design tokens, which are predefined variables that store the visual design attributes of the SLDS, such as colors, fonts, sizes, and spacing. By using the design tokens, CK can ensure that its custom applications follow the SLDS guidelines and remain consistent with the Lightning Experience theme.CK can access the design tokens through the Lightning Design System Scoping tool, or by downloading them as a static resource3.
Heroku: This solution allows CK to build and deploy its custom applications on Heroku, a cloud platform that supports various languages and frameworks, such as Node.js, Java, or PHP. By using Heroku, CK can leverage the SLDS resources, such as the base components, the tokens, and the design patterns, to create web applications that have a consistent Lightning Experience look and feel. CK can also use the Lightning Out feature to embed Lightning components into its Heroku applications, and use the Lightning Web Components framework to create reusable UI elements .
[Lightning Stylesheets for Visualforce | Salesforce Trailhead]1
[Lightning Stylesheets for Visualforce | Salesforce Developers]2
[Design Tokens | Lightning Design System]3
[Using Design Tokens | Lightning Aura Components Developer Guide | Salesforce Developers]
[Build Apps with Lightning Design System | Salesforce Trailhead]
[Lightning Web Components | Salesforce Developers]
NEW QUESTION # 98
Which elements of visual design should be used to better translate style and branding guidelines?
Answer: B
Explanation:
The correct answer is A. Typography, Color, Imagery. The study guide explicitly identifies these three elements as the visual-design tools that translate style and branding guidelines into the interface.
Typography determines how written content is visually expressed through type choices, hierarchy, scale, and treatment. Color communicates brand identity and can establish hierarchy, emphasis, and consistency across the experience. Imagery reinforces visual identity through photography, illustrations, icons, or other graphical assets.
Options B and C contain useful UX artifacts, but they perform different functions. Wireframes communicate layout and information hierarchy; personas represent user archetypes; blueprints define component structures; sketching supports early ideation; and storyboards communicate an experience or scenario. None of those groups directly represents the core visual-language elements used to implement a brand style.
The study-guide distinction is therefore between design process artifacts and visual design attributes. When the requirement is to translate an organization's branding or style guide into an interface, typography, color, and imagery provide the direct visual mechanisms through which that identity becomes perceptible to users.
Study Guide reference/topics: Visual Design, Branding, Typography, Color, Imagery, UX Fundamentals.
NEW QUESTION # 99
During user interviews, a UX Designer discovers that the most common daily task for users is to look for and view commonly used reports using the global search bar. What should be done to improve their experience?
Answer: B
NEW QUESTION # 100
Cloud Kicks (CK) is going mobile and wants to ensure its Salesforce app aligns with company branding.
Which element could be customized in the Salesforce app to match CK's branding?
Answer: B
Explanation:
The correct answer is C. Brand color and loading page logo, which is explicitly identified in the study guide.
Salesforce provides native branding controls for the Salesforce mobile application. Official Salesforce Help states that administrators can customize the application's brand color, loading-page background color, and loading-page logo to align the mobile experience with company identity. The brand color influences important user-interface elements such as the header, buttons, and search bar. Salesforce can also derive contrasting colors for supporting interface elements based on the selected brand color. The loading-page logo gives organizations a recognizable branded identity during the application startup experience.
Option A is incorrect because although branding can influence the color treatment of interface elements, Salesforce does not provide branding configuration for redesigning the search bar layout itself. Option B similarly describes settings that are not the standard mobile-branding controls specified by Salesforce.
This distinction is important for a UX Designer because declarative Salesforce configuration should be used before custom development. When the requirement can be satisfied through Salesforce's supported branding settings, those controls provide greater maintainability and platform consistency.
Thus, brand color and loading-page logo are valid customizable elements for CK's mobile branding.
Study Guide reference/topics: Salesforce mobile branding, brand color, loading-page logo, Declarative Design.
NEW QUESTION # 101
Cloud Kicks wants its users to know when a new feature is enabled or available with a short video explaining the new feature. What should be recommended?
Answer: A
Explanation:
The correct answer is B. Docked prompt using In-App Guidance, as specified in the uploaded study guide.
The requirement is to inform users that a new feature has become available and provide a short explanatory video in the context of their Salesforce experience. In-App Guidance is specifically intended for contextual onboarding, feature announcements, adoption support, and targeted instructional content.
A Docked Prompt is appropriate because it can remain visible while allowing the user to continue interacting with the application. It provides enough space for explanatory content without necessarily blocking the entire workflow.
Option A, using the Utility Bar, would place the video in a persistent productivity area, but that does not provide the same contextual announcement mechanism for a newly enabled feature.
Option C requires a custom component even though Salesforce provides an out-of-the-box onboarding capability suited to this requirement. Introducing custom development would add unnecessary implementation and maintenance effort.
The study-guide principle is to use contextual, declarative guidance when users need timely help or feature education. Rather than forcing users to search external documentation, guidance can be delivered directly within their working environment.
Study Guide reference/topics: In-App Guidance, Docked Prompts, onboarding, feature adoption, Declarative Design.
NEW QUESTION # 102
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