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| Certification Vendor: | Workday |
|---|---|
| Exam Name: | Workday Pro Certification - Benefits |
| Exam Number: | Workday-Pro-Benefits |
| Exam Price: | USD 150 |
| Passing Score: | 80% |
| Exam Format: | Multiple-choice, Drag-and-drop, Scenario-based |
| Exam Duration: | 120 minutes |
| Certificate Validity Period: | 2 years |
| Real Exam Qty: | 55 |
| Related Certifications: | Workday Pro Certifications Workday Certified Professional - HCM |
| Available Languages: | English |
| Recommended Training: | Workday Pro Benefits Training Course |
| Exam Registration: | Workday Certification Portal |
| Sample Questions: | Workday Workday-Pro-Benefits Sample Questions |
| Exam Way: | Online proctored exam |
| Pre Condition: | Recommended: Hands-on experience with Workday HCM and Benefits configuration; no mandatory prerequisite exams |
| Official Syllabus URL: | https://www.workday.com/en-us/services/certifications.html |
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NEW QUESTION # 12
What is true about setting up coordination of events in benefits?
Answer: A
Explanation:
The correct answer is C because coordination of events in Workday Benefits is designed to manage how multiple benefit events interact with each other, especially when they overlap in timing or impact similar coverage types. While coordination is useful for handling standard life events and ensuring proper sequencing, it is generally recommended to turn off coordination for mass events , such as Open Enrollment or large-scale administrative events.
Mass events typically involve a large population of employees and are intended to process uniformly without being impacted by other concurrent or prior events. If coordination is left enabled, it can introduce unnecessary complexity, delays, or unintended dependencies between events, potentially preventing mass processing from completing efficiently. Disabling coordination ensures that mass events run independently and consistently across all eligible employees.
Option A is incorrect because HR-related events often benefit from coordination to ensure proper sequencing and data integrity. Option B is not correct because passive events may still require coordination depending on configuration. Option D is incorrect because coordination is an important feature and should not be universally disabled. Therefore, the best practice is to turn off coordination specifically for mass events .
NEW QUESTION # 13
You are a benefit administrator. You must determine how many benefit groups to create. For what reason would you create more than one benefit group?
Answer: C
Explanation:
The correct answer is C because benefit groups in Workday are typically created when distinct populations of workers need different overall benefits structures, often due to major organizational differences such as country, legal entity, or currency. When employees are located in different countries like the United States and the United Kingdom, they commonly have different benefit programs, regulatory requirements, providers, and plan pricing currencies. In that situation, separate benefit groups help organize eligibility and ensure each population is tied to the correct set of plans and configuration rules.
Option A is not the best reason because holding multiple positions does not by itself require separate benefit groups; eligibility is usually managed through worker and job-based rules. Option B is more appropriately handled through plan-level eligibility rules rather than creating an entirely separate benefit group for one age- based condition. Option D concerns differences within medical plan design, such as coverage targets, which can be handled at the plan configuration level rather than by creating separate groups. Benefit groups should be used when broad populations require distinct benefits frameworks, and different countries with different currencies are a strong example of that need.
NEW QUESTION # 14
An employee is enrolled in a medical plan at the Employee+Family target level. The family just welcomed a new baby and wants to add the child to their existing medical plan. What steps do they need to take?
Answer: A
Explanation:
The correct answer is A because in Workday, adding a newborn to benefits requires more than simply already being enrolled at the Employee+Family coverage target. Even when the employee's current election tier already allows family coverage, the new dependent must still be formally added through a qualifying life event , typically a birth event. The employee must initiate the appropriate benefits event, add the child as a dependent, review the existing medical plan election, and submit the event so the system can properly record the dependent, apply eligibility rules, and transmit the updated enrollment to downstream processes and carriers.
Option B is incorrect because carrier coverage does not update automatically unless the dependent is entered and the benefit event is completed in Workday. Option C is incorrect because a birth is a qualifying life event and should not wait until the next open enrollment period. Option D is also incorrect because adding the dependent record alone is not enough; the employee must also complete and submit the related benefits event so the child is attached to the medical election and coverage is processed correctly.
NEW QUESTION # 15
Your company hires a new employee after the initiation of open enrollment (OE). All other employees in the same benefit group have received OE, but the new hire has not. Why is the new employee missing the OE task in their inbox when they log in?
Answer: B
Explanation:
The correct answer is C because when a new employee is hired after Open Enrollment has already been initiated, Workday typically prioritizes the employee's new hire benefits event first. The system does this to ensure the worker completes their initial eligibility-based elections before any broader enrollment event is coordinated for them. Once the new hire event is completed, Workday can then reprocess the Open Enrollment event so the employee is brought into the same enrollment cycle as others in the benefit group, if applicable.
This behavior is part of Workday's event coordination logic, which prevents overlapping benefits tasks from creating conflicting elections or duplicate enrollment opportunities. Option A is incorrect because marking an event as Worker Selectable affects self-service visibility, not whether a new hire initially receives an OE inbox task. Option B is unrelated because a Reinstatement Event applies to rehire scenarios, not newly hired workers entering an open enrollment cycle. Option D is also incorrect because No Changes Allowed would restrict election changes within an event, but it would not explain why the OE task is not initially present. The missing task is due to reprocessing after completion of the new hire event.
NEW QUESTION # 16
What report will the benefit administrator use to close and finalize mass events?
Answer: A
Explanation:
The correct answer is D because the Open Enrollment Status report is specifically designed to manage and monitor mass benefit events , such as Open Enrollment. This report provides administrators with visibility into the status of all enrollment events across the organization, including those that are in progress, submitted, or not yet started. Importantly, it also allows administrators to take action on these events, including closing and finalizing mass events once the enrollment period ends.
Option A is incorrect because the Benefit Census report provides a snapshot of current enrollments, not event processing actions. Option B is incorrect because Benefit Group Audit focuses on eligibility and group assignment issues. Option C is partially related, as Benefit Event Status shows event progress, but it is not the primary report used for managing and finalizing mass enrollment events . The Open Enrollment Status report is specifically built to support large-scale enrollment tracking and administrative actions, making it the correct choice for closing and finalizing mass benefit events.
NEW QUESTION # 17
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