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| Section | Objectives |
|---|---|
| Visit Planning and Route Optimization | - Territory and route planning concepts - Scheduling and field rep optimization |
| Reporting and Analytics | - Dashboards and performance tracking - KPIs and retail execution metrics |
| Consumer Goods Cloud Fundamentals | - Core platform concepts and Consumer Goods Cloud positioning - Data model overview (accounts, retail stores, visits) |
| Retail Execution | - Store visits and field execution processes - In-store task management and compliance tracking |
| Order Capture and Trade Promotion | - Order taking processes in Consumer Goods Cloud - Trade promotion management basics |
| Mobile and Offline Capabilities | - Offline synchronization and data handling - Mobile app usage for field reps |
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NEW QUESTION # 61
When creating a new page for the Consumer Goods Cloud mobile application, what components are available to be added?
Answer: B
Explanation:
Salesforce Lightning pages can combine standard platform components with components specifically provided for Consumer Goods Retail Execution. The applicable combination is Quip Documents, Einstein Predictions, and Custom Object Task List.
The Quip Document component allows administrators to embed collaborative Quip documents directly on Salesforce record pages. Users can create, view, and edit supporting documents without leaving Salesforce.
The component is configured through Lightning App Builder and can use either individual documents or reusable templates.
The Einstein Predictions component displays deployed Einstein Discovery predictions and recommendations on standard or custom-object record pages. Administrators add the component using Lightning App Builder and select the applicable deployed prediction model.
For Retail Execution, Salesforce provides Custom Object Task List as one of the standard Consumer Goods mobile components. It is scoped to Assessment Task and can be incorporated into customized mobile pages together with other Consumer Goods components such as Inventory Check, Promotion List, Planogram List, and In-Store Products.
The other option sets contain capabilities that are not identified as corresponding Lightning page components for this configuration.
Study Guide Topics:Platform - > Consumer Goods Mobile App - > Lightning App Builder - > Quip - > Einstein Predictions - > Custom Object Task List
NEW QUESTION # 62
How can a merchandiser perform a check-in to log the arrival time and geo coordinates for an inventory- check appointment?
Answer: D
Explanation:
Salesforce Maps Mobile Check In provides the field representative with the appropriate mechanism for recording arrival information at a customer or retail location. Salesforce Maps supports field activity tracking directly from map markers, routes, and schedules, enabling representatives to check in when they arrive and check out after the visit is complete.
Salesforce Maps Check In can capture the representative ' s location, check-in time, visit duration, and other activity information. Location information can be recorded as latitude and longitude, allowing the organization to verify where the representative was when the check-in occurred. Administrators can also configure a verification distance, requiring users to be within a defined distance of the record ' s geolocation before a check-in is accepted.
For a merchandiser performing an Inventory Check, this creates a reliable operational record of when the representative arrived at the store and the geographic coordinates associated with that event. The feature is integrated into the Salesforce Maps mobile experience and is designed specifically for field-based visit activity.
Einstein Vision performs image-analysis functions and does not provide visit check-in functionality. A generic location picker likewise does not provide the complete Maps activity-logging workflow.
Study Guide Topics:Visit Execution - > Salesforce Maps - > Mobile Check In - > Geolocation - > Visit Activity
NEW QUESTION # 63
What object can be used to store the KPIs?
Answer: C
Explanation:
The Assessment Indicator Definition defines the KPI or measurable parameter that field representatives capture during Retail Execution. It provides the reusable definition of what must be measured, such as the number of products on a shelf, product facings, stock availability, promotional compliance, or another store- performance indicator.
Salesforce supports several data types for Assessment Indicator Definitions, including Number, Boolean, Date Time, Text, Decimal, and Picklist. The definition can then be associated with one or more Assessment Task Definitions covering products, product categories, promotions, planograms, or custom assessment scenarios.
The Assessment Indicator Definition works together with two additional KPI objects. A Retail Store KPI associates the indicator with its business context and defines the expected or target value. A Retail Visit KPI stores the actual result captured by the field representative during a specific visit. Salesforce therefore separates the reusable KPI definition, target configuration, and transactional result into distinct layers.
This design enables the same Assessment Indicator Definition to be reused across multiple store groups, products, locations, and visits while maintaining separate targets and actual values for each applicable context.
Study Guide Topics:Data Setup - > Assessment Indicator Definition - > Retail Store KPI - > Retail Visit KPI -
> KPI Measurement
NEW QUESTION # 64
Which methodology does Salesforce Maps offer to facilitate the addition of geocoordinates for each retail store location by an admin?
Answer: C
NEW QUESTION # 65
GreenTech, a Consumer Goods company wants to sell new products in a particular retail store. Which Tableau CRM dashboard should they use to find opportunities to sell new products in a retail store location?
Answer: C
Explanation:
The Whitespace Analysis dashboard is specifically designed to identify opportunities to introduce additional products or product categories into stores. It analyzes sales information across products, categories, and retail locations to expose areas where a store has unused sales potential.
Salesforce describes whitespace as an opportunity where a product or category that performs successfully elsewhere is not currently generating sales in a particular store. The dashboard allows sales managers to evaluate revenue and quantity patterns, identify top-performing products, compare performance across stores, and determine where introducing a product could increase revenue. This makes it directly applicable to GreenTech ' s requirement to determine which new products may be suitable for a particular retail location.
The dashboard can answer questions such as which stores have the potential to sell top-selling products and whether a product or category can be introduced into additional stores. It also provides product-performance trends so the sales manager can evaluate whether a candidate product has demonstrated sufficiently strong performance elsewhere before expanding distribution.
Therefore, Whitespace Analysis provides the cross-selling and assortment-expansion insight needed for this scenario.
Study Guide Topics:Analytics - > CRM Analytics - > Whitespace Analysis - > Product Opportunities - > Store Sales Potential
NEW QUESTION # 66
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