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| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Collaboration Communications Systems Engineer |
| Exam Number: | MS-721 |
| Real Exam Qty: | 40-60 |
| Exam Duration: | 100 minutes |
| Exam Format: | Multiple choice, Multiple select, Case studies, Interactive items |
| Available Languages: | Spanish, Chinese (Simplified), English, French, Portuguese (Brazil), Japanese, German |
| Certificate Validity Period: | 1 year |
| Passing Score: | 700 |
| Exam Price: | $140 USD |
| Recommended Training: | Microsoft Learn: MS-721 Learning Paths |
| Exam Registration: | Microsoft Certification Exam Registration |
| Sample Questions: | Microsoft MS-721 Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | No mandatory prerequisites; recommended experience with Microsoft Teams, networking, telephony, and audio/visual technologies |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/resources/study-guides/ms-721 |
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Microsoft MS-721 Certification Exam covers a range of topics related to collaboration and communication systems engineering, including planning, designing, implementing, and maintaining various types of communication systems. It is intended for professionals who work with communication and collaboration technologies, such as unified communications, messaging systems, and video conferencing solutions, and who are responsible for ensuring that these systems are reliable, secure, and effective.
NEW QUESTION # 115
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your company purchases several Microsoft Surface Hub devices for use with Microsoft Teams Rooms.
You create a provisioning package ( ppkg) to configure certificates, apps, and proxy settings for each Surface Hub.
You need to deploy the provisioning package to each Surface Hub.
Solution: Modify the Surface Hubs' settings from Teams devices in the Microsoft Teams admin center.
Does this meet the goal?
Answer: B
NEW QUESTION # 116
Your company configures an environment that contains Skype for Business 2019 on-premises and Teams. Direct Routing is enabled for the company. The manager plans to move common area phones used within Skype for Business 2019 on-premises to Teams.
You need to identify the appropriate roles that would enable the manager to move common area phones from Skype for Business 2019 on-premises to Teams.
Which two roles should you identify? Each correct answer presents part of the solution.
Answer: B,C
Explanation:
You should identify the Global administrator role. This is a role that the manager must have within their Teams tenant to be able to move the common area phones used within Skype for Business
2019 on-premises to Teams. Common area phones are used as a lobby where users can make calls. A Global administrator role enables a user to have full control over the settings and features of the company's tenant.
You should also identify the CSServerAdminstrator role. The Server Administrator is the user that has full control over the settings and features within Skype for Business Server 2019. When a user has both of these roles, they will be able to move or migrate the common area phones that are used within on-premises Skype for Business 2019 to Teams.
You should not identify the Teams Communications Support Engineer role. This role permits a user to fully access Call Analytics within the Teams Admin Center. Call Analytics is a dashboard within the Teams admin center that contains details related to the meetings attended by each user within the Teams app. This role will not enable the manager to move the common area phones as required.
You should not identify the Teams Device Administrator role. This role enables a user to manage the devices that are using the Microsoft Teams service within the same tenant, and this user can update and restart the devices and even manage configurations for them. This role does not give the user permission to move common area phones as required.
You should not identify the Service Support admin role. This role is used for managing service requests within Microsoft 365 and for viewing the message center posts. This role does not enable moving common area phones as required.
NEW QUESTION # 117
Your company has a Microsoft Teams deployment and the following departments:
* Sales
* Marketing
You need to recommend a licensing strategy that meets the following requirements:
* The sales department must be able to prevent meeting attendees from copying and pasting in meeting chats.
* The marketing department must be able to customize meeting templates.
* The solution must minimize costs.
What should you recommend for each department? To answer, drag the appropriate licenses to the correct departments. Each license may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 118
Case Study 1 - Litware, Inc
Overview
Litware, Inc. is an online retailer.
Litware is replacing its telephony platform with Microsoft Teams Phone.
Currently, all users are assigned Microsoft 365 E3 licenses.
Existing Environment
Telephony Environment
The existing telecommunications system has several third-party IP-PBXes at the corporate and warehouse sites. Currently, the PBXes are linked through the corporate WAN and an inter-office dial plan is in place.
A unique PSTN direct inward dial (DID) is assigned to each user. The last five digits of each DID are used as an extension.
Litware piloted Microsoft Skype for Business Server Enterprise Voice, but has since decided to migrate directly to Teams Phone. During the pilot, a response group was created, and the response group is still in use. Agents in the response group use Skype for Business Server- certified handsets.
Locations
Litware has global retail stores and datacenters.
The telephony topology contains the following four types of sites:
Corporate sites
The corporate sites contain information workers who collaborate by using the Teams desktop client and SharePoint Online.
The reception desk at each corporate site has an analog intercom with an integrated door control.
Each intercom connects to an existing PBX by using an FXS Analog Telephony Adapter (ATA).
SIP trunks are delivered directly to the site by using a resilient WAN that connects directly to the on-site PBX solution.
Warehouse sites
The warehouse sites are critical to the business. Users at these sites use either the Teams desktop client or the Teams mobile client.
Each warehouse has a public announcement (PA) system that connects to the PBX by using a SIP ATA, along with the sites' existing ISDN trunks.
Currently, users at the company's warehouse in Georgia can call the PA system by dialing
123456.
All calls to emergency services from the warehouses are played over the warehouses' PA system automatically.
WAN connectivity at the warehouses can be unreliable, so local PSTN connectivity is preferred as compared to centrally hosted connectivity.
Retail sites
Each retail site has only one or two desk phones and a specialized point of sale (POS) computer that cannot run the desktop or web versions of the Teams client.
Users at the retail sites have the Teams app and an associated data plan installed on their mobile device.
Currently, each retail uses a managed SD-WAN appliance to connect to both the internet and the corporate WAN.
The users report that in the event of an internet outage at the retail sites, they can use their mobile devices, which have strong reception.
Requirements
Planned Changes
Litware plans to implement the following changes:
* Maintain the existing emergency call PA integration.
* Replace the existing IP-PBX solutions by using Teams Phone.
* Consolidate all its PSTN trunks by using region-specific datacenters, whenever possible During the planned deployment of Teams Phone, Litware will open a new retail site in the United Kingdom that will have five users. Litware does not have any existing telephony in the United Kingdom. Management at the new retail site wants to use Microsoft Teams Calling Plans for the users.
You are opening a new warehouse site in Melbourne. The new warehouse will connect to a phone carrier by using a Session Border Controller (SBC). Dialing rules are an area code of two digits beginning with a zero followed by a subscriber number of eight digits. For example, an E.164 number of +61370105550 will be translated to 03 7010 5550 and +61255505550 will be translated to 02 5550 5550.
Technical Requirements
Litware identifies the following technical requirements:
* Minimize the amount of voice traffic over the WAN.
* Whenever possible, use natively supported Teams solutions.
* Avoid replacing existing analog device adapters and SIP phones.
* Assign a Microsoft 365 Phone System license to all the users listed in a CSV file.
* Ensure that the retail sites can place and receive calls in the event of a WAN failure.
* Assign a phone number of +61370105550 to a user named User1. User1 is located at a corporate site.
* Ensure that the warehouse sites maintain calling in the event of an internet outage or Teams service failure.
* Provide users at the United Kingdom retail site with phone numbers. The users must only be allowed to make in-country calls.
* Replace the response group from the Skype for Business Server Voice Enterprise pilot with a call queue. The agents must be able to use their existing handset.
You need to recommend a solution for the new United Kingdom retail site. The solution must meet the technical requirements.
Which three actions should you include in the recommendation? Each correct answer presents part of the solution. NOTE Each correct selection is worth one point.
Answer: B,D,F
Explanation:
The UK site should us "Calling Plan".
Voice Routing Policy is used for Direct Routing.
NEW QUESTION # 119
You have a Microsoft Teams deployment.
You need to prevent a group of executives from scheduling town halls. The solution must NOT affect any other internal users and must minimize administrative effort.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Answer: A,F
Explanation:
To prevent a specific group from scheduling Town Halls in Microsoft Teams, a Teams administrator must create or modify an Event Policy in the Teams admin center and disable the
"Town halls" setting for that policy, then assign the policy to the users in the group [or better to the whole group] who should not have the ability to schedule them.
Here are the steps to follow:
Open the Teams Admin Center and navigate to Meetings > Events Policies.
Select an Existing Policy or Create a New One that you want to assign to the group.
Toggle the Town Halls setting to Off.
Select Save to apply the changes to the policy.
Assign the Policy to the Group of users who you want to prevent from scheduling town halls. You can do this by assigning the policy to specific users [more effort, not F] or a user group [less administrative effort, E].
Reference:
https://learn.microsoft.com/en-us/microsoftteams/set-up-town-halls
NEW QUESTION # 120
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