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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Marketing Automation | 26% | - Configure automations using Automation Studio - Configure and execute journeys using Journey Builder |
| Topic 2: Content Creation and Delivery | 24% | - Manage content using Content Builder - Configure and execute email sends |
| Topic 3: Insights and Analytics | 10% | - Analyze email performance and tracking data |
| Topic 4: Email Marketing Best Practices | 15% | - Differentiate elements that impact message deliverability - Evaluate email design elements and techniques for effective campaigns - Demonstrate subscriber acquisition and retention methodologies |
| Topic 5: Subscriber and Data Management | 26% | - Configure segmentation and audiences - Manage subscribers, lists, and data extensions |
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NEW QUESTION # 83
A marketer has noticed an increase in unsubscribes. They would like to address this concern but, going into a holiday season, want to avoid eliminating planned emails.
What should they use to easily focus their marketing efforts on subscribers who are least likely to unsubscribe?
Answer: A
Explanation:
To address the increase in unsubscribes without eliminating planned emails, the marketer should use a Frequency Split. The Frequency Split activity in Journey Builder helps marketers segment their audience based on how frequently they want to receive emails. By focusing on subscribers who are least likely to unsubscribe, the marketer can continue their email campaigns while reducing the risk of further unsubscribes.
Reference: Salesforce Marketing Cloud Documentation on Frequency Split in Journey Builder
NEW QUESTION # 84
Northern Trail Outfitters (NTO) notices a larger than normal drop in engagement and a spike in unsubscribes after its sales team added a newsletter that is sent three times a week, in addition to the normal commercial marketing messages sent throughout theweek.
Which action should be taken to reduce the number of unsubscribes and increase engagement for NTO's program?
Answer: B
Explanation:
To reduce the number of unsubscribes and increase engagement, Northern Trail Outfitters should consider creating more focused and segmented lists for messaging. By segmenting their audience based on preferences, behavior, and demographics, they can sendmore relevant and personalized content. This targeted approachcan improve engagement rates and reduce the likelihood of recipients feeling overwhelmed by frequent emails.
Reference:Salesforce Marketing Cloud Documentation
NEW QUESTION # 85
Leading up to various holidays seasons, Northern Trail Outfitters (NTO) plans to included special events and content in its emails. This content will change throughout the year.
What should NTO use to ensure the most up-to-date content is included in each email?
Answer: B
Explanation:
To ensure that the most up-to-date content is included in each email, Northern Trail Outfitters should use a Reference Content Block. This type of contentblock allows you to create content once and reuse it across multiple emails. By referencing the content block in different emails, any updates made to the content block will automatically reflect in all emails that use it. This ensures consistency and timeliness of the content, which is especially useful for special events and content that change throughout the year.
Reference: Salesforce Marketing Cloud Documentation on Reference Content Blocks
NEW QUESTION # 86
A global marketing team has created an email using Content Builder Approvals and shared it with multiple business units in their Enterprise. Even though the email was approved, additional changes are needed.
What is the first action that should be taken to make the edits?
Answer: C
Explanation:
In Salesforce Marketing Cloud, once an email is approved using Content Builder Approvals, any subsequent changes require the approval to be withdrawn first. This ensures that any modifications are tracked andre- approved if necessary. By withdrawing the email approval, you can make the necessary changes and then resubmit the email for approval. Reference:Salesforce Marketing Cloud Documentation on Content Builder Approvals.
NEW QUESTION # 87
A marketer wants to better organize their assets in Marketing Cloud. What should they do to improve searching and filtering in Content Builder?
Answer: B
Explanation:
To improve searching and filtering in Content Builder, marketers should add descriptive tags to each asset upon creation. Tags provide a way to categorize and quickly retrieve assets based on specific keywords or themes, enhancing organization and efficiency in locating content.
References:
Salesforce Marketing Cloud Documentation on Content Builder Organization
NEW QUESTION # 88
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