Free PDF Salesforce - Professional Plat-101 - New Salesforce Certified Platform Foundations Exam Topics

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Salesforce Plat-101 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Data Model: This section of the exam measures skills of Marketing Cloud Administrators and covers Salesforceโ€™s data model. It involves understanding the relationship between core standard objects such as Accounts, Contacts, Leads, Opportunities, and Cases. The section also evaluates knowledge of ensuring data visibility through features and maintaining data integrity using the right tools in different business scenarios.
Topic 2
  • Navigation: This section of the exam measures the skills of Marketing Specialists and covers how users navigate Salesforce. It tests the ability to locate and access necessary information in given scenarios and to identify where different types of Salesforce customizations take place. The emphasis is on practical system navigation that supports marketing operations.
Topic 3
  • Reports & Dashboards: This section of the exam measures skills of Marketing Specialists and covers reporting and visualization in Salesforce. It includes describing how reports are built, how dashboards present insights, and how these tools help organizations monitor performance and make informed marketing decisions.
Topic 4
  • Salesforce Ecosystem: This section of the exam measures skills of Marketing Cloud Administrators and covers the overall Salesforce ecosystem. It focuses on understanding the different resources available for learning and skill development, recognizing how Salesforce Customer 360 products can be applied in real business use cases, and explaining how organizations make use of Salesforce in daily operations. It also highlights awareness of job roles and career opportunities within the Salesforce ecosystem.

>> New Plat-101 Exam Topics <<

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Salesforce Certified Platform Foundations Sample Questions (Q10-Q15):

NEW QUESTION # 10
Salesforce is built on objects like Account, Contact, and Opportunity.
What is a representation of an object?

Answer: C

Explanation:
A spreadsheet is a representation of an object, where the records are rows and the fields are columns. An object is a collection of records that have the same fields, such as account, contact, or opportunity.


NEW QUESTION # 11
A salesforce associate is excited to find they can combine the challenge of learning new skills with the chance of winning prizes?

Answer: B

Explanation:
The Salesforce feature that allows an associate to combine the challenge of learning new skills with the chance of winning prizes is Ranks. Ranks are a way to measure your progress and compare it with other learners on Trailhead. You can earn ranks by completing modules, projects, superbadges, and trails. Each rank has a minimum number of points and badges required to achieve it. You can also win prizes by participating in quests, which are time-limited challenges that reward you with swag, certifications, or other goodies1. Superbadges are not a feature that offers prizes, but they are a way to showcase your advanced skills and earn real-world scenario credentials2


NEW QUESTION # 12
Get Cloudy Consulting requires a value in the Status field every time a record is created or edited.
What should they do to enforce this?

Answer: C

Explanation:
Making the field required in Object Manager is the simplest way to enforce that a value is entered every time a record is created or edited.


NEW QUESTION # 13
Get Cloudy Consulting (GCC) has a Contact that works at two different Accounts.
How should GCC related this Contact to two Accounts?

Answer: A

Explanation:
Contacts to multiple accounts is a feature that allows a contact to be related to more than one account. This is useful for scenarios where a contact works at multiple companies or has different roles at different accounts.
Creating two contact records would result in duplicate data and confusion. Merging the two account records would not solve the problem of relating the contact to two accounts.


NEW QUESTION # 14
A Salesforce user met with the new Director of IT for their customer, Northern Trail Outfitters (NTO).
Where should the user add the new Director's information into Salesforce?

Answer: B

Explanation:
In Salesforce, the Contacts object is used to store information about individuals associated with an Account (e.
g., the customer organization). Since the new Director of IT works for Northern Trail Outfitters (NTO), the correct place to store their information is under Contacts, linked to the relevant Account.
* A. Accounts: Used for organizations or companies, not individuals.
* C. Leads: Used for prospective customers or individuals before they are qualified as contacts.
References from Salesforce Documentation:
* Contacts and Accounts Overview
* Leads vs. Contacts


NEW QUESTION # 15
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