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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Data Modeling and Management | 22% | - Data validation and quality rules - Record types and page layouts - Field types, formulas, and roll-up summaries - Data security and sharing model - Object relationships and schema design |
| Topic 2: Salesforce Fundamentals | 23% | - Declarative vs programmatic customization boundaries - Deployment planning strategies - Data import/export and external data source considerations - AppExchange use cases and benefits |
| Topic 3: Business Logic and Process Automation | 28% | - Formula fields and validation rules - Approval processes - Automation tool selection and best practices - Process Builder and Flow Builder design - Workflow rules, field updates, and email alerts |
| Topic 4: User Interface | 17% | - Reports and dashboards design - Mobile app configuration - Lightning Experience customization - Custom buttons, links, and actions - Lightning App Builder and record pages |
| Topic 5: App Deployment | 10% | - Testing and deployment best practices - Development environments and change management - Deployment tools: Change Sets, Salesforce DX - Package development and installation |
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NEW QUESTION # 91
DreamHouseRealty (DR) is expanding into subsidized housing by partnering with local government entitles.
DR uses Sales Cloud and has enabled field history tracking on the Opportunity object. Due to increased Information requirements, the App Dev team is changing Text Area (Long) fields to Rich Text fields to allow for up to 1,000 characters and better descriptions.
Which two considerations should be made by the team?
Choose 2 answers
Answer: A,B
Explanation:
Explanation
Changing custom field types may result in data loss if the new field type is incompatible with the old one. For example, changing a text field to a number field may cause text values to be deleted. Field history tracking records value changes of 255 characters or less. If a rich text field value exceeds this limit, only the first 255 characters are tracked.
NEW QUESTION # 92
Universal Container wants customers to be able to open cases From a public-facing website. What should the app builder use to enable visitors to the website?
Answer: C
Explanation:
This question is really testing ownership of the feature. In this case, Choose A. Web-to-case. The Platform App Builder role is to choose the standard Salesforce capability that owns the behavior: data structure, access, automation, user experience, reporting, or deployment.
The stem gives enough detail to reject surface-level fixes. Salesforce should be configured so the behavior is enforced or rendered by the feature designed for it. When the requirement touches Business Logic and Process Automation, the builder should avoid crossing into a different layer unless there is a real platform limitation. The selected answer follows that discipline and creates the least surprising result for admins and users.
The other options fall short for clear platform reasons. B (Outbound message) handles a different concern; it handles only part of the requirement and leaves the controlling Salesforce behavior unresolved. C (Screen flow) is less defensible because Flow is broad, but it is not correct unless the requirement is specifically about guided or automated logic. D (Email-to-case) should be rejected because it works at the wrong scope for the object, field, page, automation, or deployment condition in the stem. Before release, test the configuration with the affected profile and realistic records, not only with a system administrator account.
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NEW QUESTION # 93
DreamHouse Realty has a policy that requires the phone number on Contact to be deleted when the Do Not Call checkbox is checkedd Which automation tool should the app builder recommend?
Answer: D
Explanation:
The useful clue is the business action being requested. The best answer is D. Flow. The selected option is not chosen because it sounds familiar; it is chosen because it gives Salesforce the right instruction at runtime.
Lightning App Builder controls page composition, component visibility, activation, assignments, and specialized surfaces such as record pages, home pages, and utility bars.
The scenario describes a business outcome, not merely an administrative preference. If the feature is configured correctly, users get the intended result without depending on memory, spreadsheets, or manual policing. That is the professional standard for Platform App Builder work: place the rule in metadata, test it under the correct permissions, and keep the design supportable.
None of the other options gives the same administrative control. A (If-then rule) does not fit cleanly; it solves a symptom of the problem rather than the Salesforce mechanism that owns the result. B (Validation rule) is only a partial match because A validation rule blocks saves; it does not create records, route approvals, display components, or grant access. C (Quick action) misses the mark because Actions improve user entry, but they are not a substitute for relationship modeling, reporting logic, or back-end automation. This is the stronger design because it respects security, data quality, user experience, and lifecycle management at the same time.
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NEW QUESTION # 94
A Platform App Builder needs to implement a solution where a virtual assistant can independently handle end- to-end customer service interactions-understanding intent, querying Salesforce data, and taking action- without requiring a human to intervene at each step.
Which feature supports this requirement?
Answer: B
Explanation:
Agentforce is Salesforce ' s platform for autonomous AI agents that can understand requests, reason over context, retrieve business information, determine appropriate next steps, and execute actions. Salesforce describes Agentforce agents as autonomous and proactive applications capable of taking action with or without continuous human intervention. Agents can use Salesforce CRM data and invoke flows, Apex, APIs, prompts, and other configured actions to complete business tasks. This directly matches the requirement for end-to-end customer service handling. Case Assignment Rules only route Cases. Experience Cloud with Live Chat provides customer interaction channels but does not independently reason and execute complete workflows. Einstein Bots provide conversational automation but do not represent the current autonomous agent architecture described in the scenario. Agentforce is therefore the verified answer.
NEW QUESTION # 95
Which two report formats can be used as a source report to configure a reporting snapshot?
Choose 2 answers
Answer: B,C
Explanation:
For reporting snapshots, the source report must be capable of grouping data, which is necessary for summarizing information at specific intervals. The acceptable formats for a source report in reporting snapshots are:
Summary format (B). This format groups rows of data by one or more criteria and can perform calculations such as sum, average, etc., on another column at each group level.
Matrix format (D). Similar to the summary format but arranges data in a grid format, allowing summarization by both rows and columns.
Tabular (A) and joined (C) formats are not suitable for reporting snapshots. Tabular reports do not include grouped or summarized data, and joined reports involve combining multiple report types, which are not compatible with how reporting snapshots need to structure data.
Reference for more information on reporting snapshots and report formats:
Reporting Snapshots: https://help.salesforce.com/articleView?id=reports_snapshots.htm&type=5 Report Formats: https://help.salesforce.com/articleView?id=reports_understanding_formats.htm&type=5
NEW QUESTION # 96
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