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NEW QUESTION # 96
How should a consultant recommend modeling a physician ' s locations of service, when the physician practices at multiple hospitals and clinics?
Answer: D
Explanation:
Healthcare Practitioner Facility is the standard junction object in Health Cloud representing a practitioner ' s practice affiliations across multiple healthcare facilities and clinics. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Healthcare Practitioner Facility) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Agentforce Health architecture and implementation
NEW QUESTION # 97
A pharma company runs personalized medicine programs and needs the ability to coordinate various steps involved in the process, like apheresis and infusion.
Which Health Cloud capability should help the company with this program?
Answer: D
Explanation:
Step-by-Step Explanatio n:
Advanced Therapy Management (ATM):
For personalized medicine programs, such as those involving apheresis and infusion, Salesforce Health Cloud offers Advanced Therapy Management (ATM), specifically designed for complex therapy coordination.
Exact Extract:
"Advanced Therapy Management supports cell and gene therapy processes by coordinating multiple steps such as collection, manufacturing, apheresis, and infusion." Reference:
Why Not Other Options?
Integrated Care Management: Focuses on traditional care plans and care team coordination, not advanced therapies.
Intelligent Document Automation/Intelligent Sales: Not related to therapy process coordination.
Conclusion:
Advanced Therapy Management is the correct Health Cloud capability for coordinating personalized medicine program steps.
NEW QUESTION # 98
Bloomington Caregivers is looking to migrate from Service Cloud to Health Cloud to take advantage of the prebuilt healthcare features and functionality. Which three prerequisites should Bloomington Caregivers ' administrators complete to successfully install the Health Cloud managed package in its org?
Answer: A,D,E
Explanation:
The three mandatory pre-installation steps for the Health Cloud package are: (1) Enable Contacts to Multiple Accounts, (2) Enable Person Accounts in Setup, and (3) Enable Chatter. Health Cloud uses Person Accounts for individuals such as patients or members, combining Account and Contact behavior while preserving the security and relationship model expected by healthcare features. From a deployment perspective, the configuration must be activated, licensed, permissioned, or migrated in the correct sequence so that the functionality is available to users without weakening the organization ' s existing security and governance controls. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Enable contacts to relate to multiple accounts.; Make data protection details available in records.; Enable Chatter settings from Setup.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Deploy - Person Account
NEW QUESTION # 99
A provider system wants to leverage Health Cloud to enable its care providers to conduct video visits with their patients to discuss socioeconomic factors that impact their care.
Which capability should a consultant recommend for this use case?
Answer: A
Explanation:
Video Visits for Social Determinants of Health (SDOH):
Exact Extract:
"Use Virtual Care in Health Cloud to enable video visits between care providers and patients, including for conversations about social and economic factors." Reference:
Other Options:
Telehealth: A generic term; Salesforce feature is specifically named "Virtual Care." Intelligent Appointment Management: Focuses on scheduling, not video.
Integrated Care Management: For care plans and interventions, not video visits.
NEW QUESTION # 100
A customer compliance department requires encryption at rest, notification of activities, and extensive field tracking.
What are some key considerations and recommended practices for supporting compliance in Salesforce?
Answer: D
Explanation:
The requirement is:
Encryption at rest → Handled by Salesforce Shield Platform Encryption.
Notification of activities (user monitoring, data access) → Provided by Event Monitoring in Salesforce Shield.
Extensive field tracking → Achieved with Field Audit Trail, also part of Salesforce Shield.
That's why the correct answer is the Salesforce Shield bundle, which directly addresses all three compliance needs.
Why not the others?
A . Role Hierarchy, Password Policies, IP Restrictions → These are basic Salesforce security features, but they don't provide encryption at rest or activity monitoring.
B . Field Audit Trail + Encryption + 2FA → Close, but Field Audit Trail and Encryption require Shield anyway, and 2FA is important but doesn't meet the monitoring requirement.
D . Security Health Check + DLP policies → Useful for improving org security posture, but Salesforce does not have native DLP policies like in other security platforms. This doesn't satisfy the encryption + monitoring requirement.
Salesforce Health Cloud / Security Reference:
Salesforce Shield Overview:
"Use Shield Platform Encryption for encryption at rest."
"Use Event Monitoring to monitor and track user activity across apps."
"Use Field Audit Trail to retain field value changes for compliance requirements."
NEW QUESTION # 101
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