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| Section | Weight | Objectives |
|---|---|---|
| Operational Procedures | 21% | - Safety and compliance
|
| Operating Systems | 28% | - Windows tools and utilities
|
| Security | 28% | - Security fundamentals
|
| Software Troubleshooting | 23% | - Operating system troubleshooting
|
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問題 #219
An administrator must rename the administrator account on a Windows desktop. Which tool is best for this?
答案:C
解題說明:
TheLocal Users and Groups Manager (lusrmgr.msc)is the utility for managing user accounts, including renaming the default Administrator.
FromQuentin Docter - Complete Study Guide:
"The lusrmgr.msc snap-in allows renaming and managing local user accounts, including the default administrator." .
問題 #220
A user reports that after a recent software deployment to upgrade the Testing application, they can no longer use it. However, other employees can successfully use the Testing program.
INSTRUCTIONS
Review the information in each tab to verify the results of the deployment and resolve any issues discovered by selecting the:
First command to resolve the issue
Second command to resolve the issue


答案:
解題說明:
Explanation:
1st CLI Resolution
copy " C:\Program Files\Testing\msvcp100.dll " " User-PC02\C$\Windows\System32 " /v /y
2nd CLI Resolution
regsvr32 msvcp100.dll
Why These Are the Correct Choices (Exam Logic)
Why the COPY command is first
The error explicitly states MSVCP100.dll is missing
Other users can run the app # the DLL exists on another system
The fastest, least disruptive fix (preferred by CompTIA) is to:
Copy the known-good DLL into C:\Windows\System32
The /v switch verifies the copy, and /y suppresses prompts - both are enterprise-safe defaults This restores the missing runtime dependency immediately.
Why REGSVR32 is second
After copying a DLL, Windows may not recognize or properly load it
regsvr32 registers the DLL with the operating system
This ensures:
The Testing application can properly call the runtime library
The fix persists after reboot
問題 #221
An administrator received an email stating that the OS they are currently supporting will no longer be issued security updates and patches. Which of the following is most likely the reason the administrator received this message?
答案:B
解題說明:
Operating systems periodically reach a status known as " end of life " (EOL), at which point the developer (e.
g., Microsoft, Apple) ceases to provide security updates, patches, or technical support. When this happens, the OS becomes vulnerable and non-compliant with security best practices, which is why organizations typically receive advance notifications from vendors or support teams.
A). Manufacturer support expiration only applies to hardware, not OS patching.
C). Security software may be upgraded or removed, but that does not affect patching the OS itself.
D). The release of a new version doesn't automatically stop updates for the current version.
Reference:
CompTIA A+ 220-1102 Objective 1.3: Given a scenario, use appropriate Microsoft operating system features and tools.
Study Guide Section: OS lifecycle management and vendor support phases (e.g., EOL)
問題 #222
A company requires technicians to verify that files downloaded from the internet have not been modified.
Which of the following should the technicians use for validation?
答案:A
解題說明:
The correct answer is A. Hashing, because hashing is specifically designed to verify file integrity and detect whether a file has been altered after its original creation or distribution. A hash is a fixed-length value generated by running a file through a hashing algorithm such as SHA-256 or SHA-1. Even a single-bit change in the file will produce a completely different hash value.
According to the Quentin Docter - CompTIA A+ Complete Study Guide, hashing is commonly used to validate downloaded software by comparing the calculated hash of the downloaded file with the hash published by the vendor. If the two values match, the technician can be confident that the file has not been modified or tampered with.
The Travis Everett & Andrew Hutz - All-in-One Exam Guide emphasizes that hashing ensures integrity, not confidentiality or authentication. SSL certificates secure data in transit, but they do not validate files after download. Plug-ins and extensions provide additional browser functionality but have no role in verifying file integrity.
The Mike Meyers / Mark Soper Lab Manual reinforces that hashing is a standard best practice in secure software deployment and malware prevention. It allows technicians to confirm that files are exactly as the publisher intended.
Because the requirement is to confirm that files have not been modified, hashing is the correct and most reliable method, making A the correct answer.
問題 #223
A help desk technician needs to remove RAM from retired workstations and upgrade other workstations that have applications that use more memory with this RAM. Which of the following actions would the technician most likely take?
答案:B
解題說明:
Comprehensive and Detailed Explanation From Exact Extract:
RAM is an electrostatic-sensitive component. When removing or transporting RAM modules, they should be stored in antistatic bags to protect against electrostatic discharge (ESD), which can damage the memory. This is a standard best practice in hardware handling.
A: Demagnetization is not applicable to RAM.
C: Plugging in power to ground is not safe or recommended for static protection.
D: Installing identical memory pairs is applicable for dual-channel configuration, but not directly related to transporting or handling RAM.
Reference:
CompTIA A+ 220-1102 Objective 4.3: Explain environmental impacts and procedures.
Study Guide Section: ESD safety practices and component handling procedures
問題 #224
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