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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Data Tools | 23% | - Design Integration Procedures and related Omnistudio Data Mappers - Explain the purpose and benefits of Integration Procedures and Omnistudio Data Mappers - Describe the benefits of using Decision Matrices and Expression Sets and provide real examples |
| Topic 2: OmniScript | 27% | - Identify business process step requirements and map them to OmniScript Components required to implement them - Explain the basic structure of an OmniScript - Validate developed OmniScript processes to ensure client expectation alignment |
| Topic 3: FlexCards | 23% | - Collect and group the customer 360 Information required to show to an end user (Console, FlexCards) - Explain the capabilities, use cases, and purpose of using FlexCards - Design FlexCards to ensure they meet customer requirements/needs |
| Topic 4: Best Fit Solutioning | 27% | - Create fit/gap analyses between requirements and OmniStudio capabilities - Gather, analyze, and simplify business requirements in order to design solutions using OmniStudio tools following best practices - Map process requirements to OmniStudio capabilities and explain the interaction between them |
>> Valid Salesforce Plat-Con-201 Exam Answers <<
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NEW QUESTION # 87
A consultant needs to design an OmniScript to capture the following information:
- Select one payment method from a list of options
- Enter the address information with autocomplete
- Enter a phone number
Which OmniScript elements should be used to capture this information?
Answer: B
Explanation:
The correct OmniScript elements to capture the information are Select, TypeAhead, and Number.
Select allows the user to choose one option from a list of values, TypeAhead provides autocomplete suggestions for address fields, and Number validates that the input is a numeric value. Radio, Multi- Select, and Checkbox are not suitable for single selection scenarios.
Geolocation is not an OmniScript element, and Telephone is not a valid data type for phone numbers.
NEW QUESTION # 88
What is the purpose of Step elements in an OmniScript?
Answer: B
Explanation:
Step elements (A) - The Step element is used in OmniScripts to break down the script into multiple pages or sections. This helps organize the user flow and enhances the user experience by making long processes more manageable.
NEW QUESTION # 89
Which of the following are Integration Procedure Actions?
Answer: A
Explanation:
The type of action that the consultant should recommend to meet this new requirement is Email.
An Email action is an action that can send an email to one or more recipients, with optional attachments and templates. The consultant can use an Email action to add a new action to the FlexCards that sends an email to the customer with a summary report attached
NEW QUESTION # 90
A healthcare company wants to enable its subscribers to add. edit, or delete dependents related to their policy via their community portal. The project team decides to use OmniStudio tools to provide this functionality. In this scenario, which two OmniStudio features should the consultant recommend? Choose 2 answers
Answer: B,C
Explanation:
The two OmniScript features that the consultant should recommend are Response Action and Edit Block. A Response Action is an action that can save or submit data from an OmniScript to a Salesforce object or an external system. The consultant can use a Response Action to allow the user to add, edit, or delete dependents related to their policy via their Community portal. An Edit Block is an element that can display a list of records for the user to view, edit, or delete, using an OmniScript or an Integration Procedure. The consultant can use an Edit Block to display the dependents related to the policy, and allow the user to modify them
NEW QUESTION # 91
A company needs to create a quoting process for its internal agents. During quoting, the agent selects a product and specifies the grade (A, B. C, D. E) and the size (Small Medium, Large, X- large). The process should look up the unit price using the product code, the grade, size, and then multiplies the unit price by a discount factor. Which two OmniStudio tools should the consultant recommend to meet these requirements? Choose 2 answers
Answer: A,C
Explanation:
The two OmniStudio tools that the consultant should recommend to meet these requirements are:
Calculation Matrix and DataRaptor Extract. A Calculation Matrix is a tool that can perform complex calculations based on multiple input variables and output values. The consultant can use a Calculation Matrix to look up the unit price using the product code, the grade, size, and then multiply the unit price by a discount factor. A DataRaptor Extract is a tool that can retrieve data from a Salesforce object or invoke a Salesforce API. The consultant can use a DataRaptor Extract to get the product code, grade, size, and discount factor from Salesforce
NEW QUESTION # 92
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