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| Section | Weight | Objectives |
|---|
| Topic 1: Total Rewards | 17% | - Compensation
- 1. Design and evaluate compensation strategies
- 2. Evaluate market competitiveness and equity
- 3. Develop base pay and incentive programs
- Benefits
- 1. Develop health, retirement, and wellness programs
- 2. Design and evaluate benefits programs
- 3. Evaluate effectiveness of total rewards programs
|
| Topic 2: Workforce Planning and Talent Acquisition | 17% | - Talent Acquisition
- 1. Design and evaluate recruiting strategies
- 2. Evaluate effectiveness of talent acquisition programs
- 3. Develop selection and hiring processes
- Workforce Planning
- 1. Forecast talent supply and demand
- 2. Develop workforce planning strategies
- 3. Analyze organizational needs and workforce gaps
|
| Topic 3: Talent Management | 23% | - Career Development
- 1. Assess talent and develop career paths
- 2. Design policies for return of employees
- 3. Develop employee career and growth opportunities
- Performance Management
- 1. Evaluate strategies for employee satisfaction and retention
- 2. Align team and individual performance goals to organizational measures
- 3. Design and evaluate strategies for performance management
- Employee Development
- 1. Design and evaluate learning and development strategies
- 2. Identify and implement leadership development strategies
- 3. Develop training programs and initiatives
|
| Topic 4: Leadership and Strategy | 33% | - Leading the HR Function
- 1. Monitor organizational risk
- 2. Evaluate credibility and relevance of external information
- 3. Influence people management practices
- 4. Develop HR strategic plans
- Developing HR Strategy
- 1. Develop and manage workplace practices aligned with vision, values, and ethics
- 2. Evaluate organizational design and structure
- 3. Contribute to organizational strategy and planning
- 4. Design and manage effective change strategies
|
| Topic 5: HR Information Management, Safety, and Security | 10% | - HR Information Management
- 1. Analyze workforce metrics (turnover, cost per hire, retention rates)
- 2. Design and evaluate HR data indicators to inform strategic actions
- 3. Manage HR information systems and data privacy
- Workplace Safety and Security
- 1. Evaluate employee safety and security strategies
- 2. Address building access and data security/privacy
- 3. Manage compliance with OSHA, HIPAA, emergency response plans
|
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HRCI The Professional in Human Resources (SPHR) Sample Questions (Q188-Q193):
NEW QUESTION # 188
The best quality tool to use for gathering information about a specific problem is which of the following?
- A. A Pareto chart
- B. An Ishikawa diagram
- C. A stratification chart
- D. A histogram
Answer: B
Explanation:
Answer option B is correct.An Ishikawa diagram is an effective tool for organizing information about a problem when brainstorming with a group. A Pareto chart (C) graphically represents the 80/20 rule. A stratification chart (A) shows the individual components of a problem in addition to the total or summary. A histogram (D) provides a way of looking at random occurrences to find out if there is a pattern. Chapter: Human Resource Development Objective: Review Questions
NEW QUESTION # 189
Which of the following tests is also known as honesty test?
- A. Cognitive Ability Test
- B. Integrity test
- C. Personality test
- D. Aptitude test
Answer: B
Explanation:
Section: Volume E
Explanation/Reference:
Answer option B is correct.
Chapter: Workforce Planning and Employment
Objective: Staffing Programs
NEW QUESTION # 190
Which of the following Supreme Court cases found that an employer can be held liable for the sexual harassment of its employees?
- A. Payne v. The Western & Atlantic Railroad Company
- B. Meritor Savings Bank v. Vinson
- C. Harris v. Forklift Systems
- D. Burlington Industries v. Ellerth
Answer: D
Explanation:
Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0470-43096-5. Chapter 7: Employee and Labor Relations. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Employee and Labor Relations
Objective: Federal Employment Legislation
NEW QUESTION # 191
The most effective corporate social responsibility (CSR) program is one that:
- A. Operates independent of the organization's bottom line
- B. Creates increased visibility for the organization
- C. Requires involvement of the organization's line management
- D. Is tied to the organization's strategic plan
Answer: D
Explanation:
CSR is most effective when embedded into strategy - serving brand, community, and long-term sustainability. It's not an add-on; it's strategic infrastructure.
SPHR strategic planning recognizes CSR as "a strategic function that aligns ethics, public perception, and competitive advantage."
NEW QUESTION # 192
Which of the following ensures that employees in different locations are paid at rates competitive in the labor market for specific jobs and locations?
- A. Geographic pay
- B. Reporting pay
- C. Gross pay
- D. Call-back pay
Answer: A
Explanation:
Explanation/Reference:
Answer option A is correct.
Geographic pay ensures that employees in different locations are paid at rates competitive in the labor market for specific jobs and locations.
Answer option D is incorrect. If employees are called to work before or after their scheduled hours, they will get paid extra for that. This is known as call-back pay.
Answer option C is incorrect. Gross pay is the amount earned by an employee before taxes are not paid.
Answer option B is incorrect. If an employee is called by the employer for work and there is no work available, the employer may be required by state law or employment agreements to pay for a minimum number of hours of work. This is known as reporting pay.
Chapter: Compensation and Benefits
Objective: Total Rewards Defined
NEW QUESTION # 193
......
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