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| Section | Objectives |
|---|---|
| Channel and Collaboration Management | - Messaging and collaboration features - Channel structure and governance |
| Security and Compliance | - Authentication and access controls - Data retention and compliance settings |
| Workspace Administration | - User provisioning and identity management - Slack workspace setup and configuration |
| Integrations and App Management | - Salesforce and third-party integrations - Slack app installation and management |
| Troubleshooting and Support | - Admin tools and diagnostic capabilities - Common workspace issues resolution |
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NEW QUESTION # 162
Jorge is starting an Employee Resource Group for volunteers at his company to collaborate from across different business units. This group requires a workspace that is visible to all members of his organization, so that they can volunteer to join and follow the group's progress. However, the group's leaders want the rights to approve any members before they join.
Which access level should Jorge set for this workspace?
Answer: B
Explanation:
Slack defines "By Request" access as:
"A workspace or channel is visible to all users, but users must request to join, and Admins or Owners must approve each request." This model fits Jorge's need for visibility plus control over membership approval.
(Reference: Slack Administration Study Guide - Workspace Access Levels) Reference: https://slack.com/intl/en-pk/help/articles/201330256-Invite-new-members-to-your-workspace
NEW QUESTION # 163
Which of the following would most make your company a good candidate to use Slack's Enterprise Key Management (EKM)?
Answer: D
Explanation:
Slack's Enterprise Key Management (EKM) provides organizations with the ability to control and revoke access to data encryption keys, ensuring protection for sensitive information such as PII (personally identifiable information).
Slack documentation states:
"Slack EKM allows customers to manage and control access to their data in Slack by using their own encryption keys. It is ideal for industries that frequently handle sensitive data such as PII, PHI, and financial information." Using unsecured mobile devices (option A) is a mobile device management issue, Azure usage (option C) is not a sole qualifier, and being in the public sector (option D) may suggest high-security needs but does not directly relate to EKM eligibility.
(Reference: Slack Administration Study Guide - Security and Compliance - Enterprise Key Management)
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NEW QUESTION # 164
Tracy works on a marketing team and needs to collaborate with a marketing vendor for a new project being planned in various channels.
To ensure the project is not delayed, Tracy must approve the new member invitations. Which statement is true about roles in this scenario?
Answer: A
Explanation:
In Slack, Admin roles (Workspace Admin or Org Admin) are required to approve invitations and manage user roles, including inviting guests.
According to Slack's documentation:
"Admins can invite members and guests, approve new invitations, and manage permissions at the workspace or org level. A Multi-Channel Guest is someone who can access multiple channels that an admin selects." Since the marketing vendor needs access to "various channels," the correct guest type would be a Multi- Channel Guest, not Single-Channel Guest. Therefore, Tracy should use the Admin role to invite and approve new members and assign the marketing vendor as a Multi-Channel Guest.
(Reference: Slack Administration Study Guide - User Management Roles and Guest Access)
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NEW QUESTION # 165
As a Workspace Owner on the Slack Business+ plan, you need to set message retention policies for your workspace. You'd like to keep important information in Slack so that employees can search for it, but there are a few channels with messages that you don't need to save for more than one month.
How should you set up your data retention policies?
(Select the best answer.)
Answer: B
Explanation:
Slack recommends setting a global policy and making specific exceptions where needed:
"Setting a shorter global retention policy and then setting exceptions to keep important messages longer in specific channels gives you flexibility while controlling overall data retention." Default settings (B) would not provide an organization-wide policy. Allowing members to manage private channel retention (C) can be risky. Setting public retention short and private channels to everything (D) doesn't align with best practices for most businesses.
(Reference: Slack Administration Study Guide - Message Retention and Exceptions)
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NEW QUESTION # 166
You're a Workspace Admin at a real estate technology company. Your HR team asks you to simplify how new hires request access to the tools they need.
This onboarding step is currently done manually through emails. Employees are then required to follow up via email to IT support, causing delays.
Given all new hires have access to Slack pre-onboarding, which two Slack features would you recommend to improve these processes? (Select the TWO best answers.)
Answer: B,D
Explanation:
Slack recommends using Workflow Builder to:
"Trigger onboarding workflows automatically when employees join channels, and use custom forms to collect consistent information and reduce unnecessary communication." Inviting new hires as Single-Channel Guests (Option B) is not relevant because they are expected to have full access pre-onboarding.
(Reference: Slack Administration Study Guide - Automating Onboarding with Workflows)
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NEW QUESTION # 167
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