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NAHQ CPHQ Exam Overview:

Certification Vendor:NAHQ
Exam Name:Certified Professional in Healthcare Quality Examination
Exam Number:CPHQ
Real Exam Qty:140
Available Languages:English
Exam Format:Multiple Choice Questions
Exam Price:$530 USD (NAHQ members) / $770 USD (non-members)
Certificate Validity Period:2 years
Related Certifications:Certified Professional in Healthcare Quality (CPHQ)
Passing Score:Scaled score of 99 or higher
Exam Duration:180 minutes
Sample Questions:NAHQ CPHQ Sample Questions
Exam Way:Computer-based testing at Prometric testing centers (online proctoring may be available)
Pre Condition:Candidates must have a minimum of a bachelor's degree and at least two years of experience in healthcare quality, or a master's degree and at least one year of experience in healthcare quality.
Official Syllabus URL:https://nahq.org/certification/certified-professional-in-healthcare-quality-cphq/

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NAHQ CPHQ exam is a computer-based exam that is administered at Pearson VUE testing centers. CPHQ exam consists of 115 multiple-choice questions, and candidates have three hours to complete the exam. Upon passing the exam, candidates will receive the CPHQ Certification and will be recognized as a healthcare quality professional.

NAHQ Certified Professional in Healthcare Quality Examination Sample Questions (Q709-Q714):

NEW QUESTION # 709
The chairperson of the governing body has requested an annual report on improvements in patient care.
The report should include

Answer: A

Explanation:
When the chairperson of the governing body requests an annual report on improvements in patient care, the report should provide an overview of the quality program, with a specific focus on how these activities have impacted patient care. This approach gives the governing body a comprehensive understanding of the effectiveness of the quality initiatives and their direct influence on patient outcomes, safety, and satisfaction. It helps the leadership to assess the overall performance and supports informed decision-making for future improvements.
The names of physicians who fall below the threshold of standards of care (A): This information could lead to a punitive focus and might not be suitable for a high-level annual report.
A detailed description of all quality activities (B): While detailed information is valuable, an annual report should focus on the impact rather than every activity.
The results of peer review (D): Peer review results are typically confidential and might not be included in a high-level report to the governing body.
Reference
NAHQ Body of Knowledge: Quality Program Reporting and Governance
NAHQ CPHQ Exam Preparation Materials: Reporting to the Governing Body


NEW QUESTION # 710
Statistical analysis conducted with control charts is different from what some consider "traditional research" (e.g.
hypothesis testing, development of p-values, design of randomized clinic trials). Traditional research is designed to
compare the results at time one (e.g. the cholesterol levels of a group of middle-aged men) with the results at time
two (typically months after the initial measure). Research conducted in this manner is referred to
as___________________.

Answer: A


NEW QUESTION # 711
An orthopedic surgeon performed surgery on the wrong finger. After disclosure, the surgeon stated the error would not recur. The Chief of Surgery attributed the error to failure to remove a splint before site marking.
Neither believes further analysis is necessary. The healthcare quality professional should conclude that:

Answer: C

Explanation:
The NAHQ CPHQ exam blueprint emphasizes that serious safety events require system-based analysis, regardless of individual accountability or intent.
Option D is correct because attributing the error to a single obvious factor and dismissing further analysis demonstrates hindsight bias and minimization of system failure. Wrong-site surgery is a sentinel event that requires formal analysis (e.g., RCA) to identify latent system weaknesses.
Option A is incorrect because no formal analysis occurred. Option B misunderstands just culture, which requires accountability and system learning. Option C is incorrect; disclosure is a patient safety best practice.
The CPHQ framework stresses that learning, not blame, is essential to preventing recurrence, making Option D the correct conclusion.


NEW QUESTION # 712
Convenience sampling produces a biased sample that is basically a collection of anecdotes that cannot be applied
generally to larger populations. Convenience sampling is also known as:

Answer: C


NEW QUESTION # 713
Many assume they understand how to fix the problem and do not probe beneath the surface of complaints and use survey responses. Organizations should not be surprised by negative reports.
Complaints about unhelpful office staff could stem from many sources.
For instance:

Answer: A


NEW QUESTION # 714
......

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