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Salesforce Plat-Admn-201 Exam Overview:

Certification Vendor:	Salesforce
Exam Name:	Salesforce Certified Platform Administrator
Exam Number:	ADM-201
Related Certifications:	Salesforce Certified Application Architect Salesforce Certified Advanced Administrator Salesforce Certified Sharing and Visibility Designer
Exam Format:	Multi-Select, Multiple Choice
Exam Price:	$200 USD
Real Exam Qty:	60
Passing Score:	65%
Certificate Validity Period:	2 years
Available Languages:	Japanese, English, Mandarin Chinese
Exam Duration:	105 minutes
Sample Questions:	Salesforce Plat-Admn-201 Sample Questions
Exam Way:	Online proctored exam at authorized testing centers or through online proctoring
Pre Condition:	No formal prerequisites required; recommended to have 6 months to 1 year of hands-on Salesforce administration experience; completing the Salesforce Administrator Trailhead modules is highly recommended
Official Syllabus URL:	https://trailhead.salesforce.com/credentials/administrator

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Salesforce Plat-Admn-201 Prüfungsplan:

Thema	Einzelheiten
Thema 1	Automation: This domain covers automation tools for streamlining business processes, including assignment and escalation rules, Flow configuration for various scenarios, and approval process setup.
Thema 2	Sales and Marketing Applications: This domain addresses sales cycle management from leads to opportunities, including productivity features, lead automation, campaign management, forecasting, and Einstein for Sales capabilities.
Thema 3	Configuration and Setup: This domain covers foundational administrative tasks including company settings, user interface configuration, user management with licenses and access controls, and implementing security measures through login restrictions and the Salesforce sharing model.
Thema 4	Productivity and Collaboration: This domain addresses activity management, Chatter collaboration, Salesforce mobile app customization, and AppExchange applications including managed and unmanaged packages.
Thema 5	Object Manager and Lightning App Builder: This domain focuses on Salesforce data architecture, including object relationships, field customization, page layout management, and understanding the implications of field deletions on dependent features.
Thema 6	Data and Analytics Management: This domain focuses on data operations including importing, exporting, and backing up data, maintaining data quality through validation rules, and creating reports and dashboards while understanding sharing model impacts.

Salesforce Certified Platform Administrator Plat-Admn-201 Prüfungsfragen mit Lösungen (Q62-Q67):

62. Frage
Universal Containers' Platform Administrator has been asked to create a many-to-many relationship between two existing custom objects. Which two steps should the administrator take when enabling the many-to-many relationship?

A. Create two lookup relationships on the new object.
B. Create two master-detail relationships on the new object.
C. Create a junction with a custom object.
D. Create URL fields on a custom object.

Antwort: B,C

Begründung:
In Salesforce, a many-to-many relationship allows each record of one object to be linked to multiple records of another object and vice versa. This is achieved by using a Junction Object. A junction object is a custom object that sits between the two objects you want to relate. To implement this correctly, the administrator must follow two specific steps: first, create the custom object to serve as the "junction"; second, create two Master-Detail relationship fields on that new junction object. One master-detail field points to the first custom object, and the second points to the other. Because these are master-detail relationships, the junction record's visibility and deletion behavior are controlled by its parents. This structure allows for powerful reporting and roll-up summaries on both parent objects. Using simple lookup relationships (Option D) would not enforce the strict data integrity or the specific roll-up capabilities that define a true many-to-many relationship in the Salesforce architecture.

63. Frage
Users at DreamHouse Realty are only allowed to see opportunities they own. Leadership wants an enterprise-wide dashboard of all open opportunities in the pipeline so that users can see how the company is performing at any point in time. How should a Platform Administrator create the dashboard without changing any sharing settings?

A. Create a dashboard with the running user set as someone who can see all opportunities.
B. Build individual dashboards for profiles that need to see the enterprise results.
C. Update the dashboard folder settings to manager for the sales reps role.
D. Add a filter to the dashboard to filter the opportunities by owner role.

Antwort: A

Begründung:
In Salesforce, dashboards can be configured to run as a specific user, known as the Running User. This user's security settings determine which data is visible to anyone viewing the dashboard. To allow users with restricted record access (due to a Private sharing model) to see company-wide totals, the Platform Administrator should set the dashboard to "Run as a specified user" who has "View All" permissions or is high enough in the role hierarchy to see all records. This creates a "Static Dashboard." While the viewers cannot click into individual records they don't own, they can see the summarized totals and charts for the entire organization. Using a Dynamic Dashboard or filtering by role (Option B) would still respect individual sharing and hide data. Changing folder settings (Option D) only affects who can open the dashboard, not the data displayed within it.

64. Frage
A Platform Administrator at Cloud Kicks needs to temporarily remove one dashboard from a shared folder with several dashboards to make some required changes. How should the administrator achieve this?

A. Remove View access to the shared folder.
B. Edit the dashboard properties and move it to a private dashboards folder.
C. Remove the permission set to the dashboard from the users.
D. Create a private group and add the dashboard to it.

Antwort: B

Begründung:
In Salesforce, access to reports and dashboards is determined by the folder in which they are stored. If a dashboard is in a shared folder, anyone with access to that folder can view it. To "temporarily remove" a specific dashboard from public view without affecting the rest of the folder's contents, the Platform Administrator should edit the dashboard's properties and move it to a private dashboards folder (such as "My Private Dashboards"). Once moved, only the administrator (and those with high-level "View All Data" permissions) can see it while the changes are being made. Removing view access to the shared folder (Option A) would hide all dashboards in that folder, which is not the goal. Permission sets (Option C) control functional access (the ability to create or edit dashboards) but not individual record/dashboard visibility. Private groups (Option D) are for Chatter collaboration, not for managing dashboard folder security.

65. Frage
Sales reps miss key fields when filling out an opportunity record through the sales process. Reps need to move forward in stages but are unable to enter a previous stage. Which three options should a Platform Administrator use to address this need?

A. Use validation rules.
B. Enable guided selling.
C. Use Flow to mark fields required.
D. Mark fields required on the page layout.
E. Configure Opportunity Path.

Antwort: A,D,E

Begründung:
To ensure data integrity and guide sales reps through a structured process, a Platform Administrator should use a combination of tools. Opportunity Path (Option C) provides a visual representation of the stages and allows the admin to highlight "Key Fields" and "Guidance for Success" for each stage, making it clear what information is needed to progress. To enforce the entry of that data, Validation Rules (Option D) are used to prevent a user from moving to the next stage if specific fields are blank (e.g., AND(IsChanged(StageName), IsBlank(Discovery_Notes__c))). Additionally, marking fields as required on the Page Layout (Option A) ensures that the most fundamental data points are always captured. While Flow (Option B) can perform many tasks, it is not the primary way to mark fields as "required" in the UI. "Guided Selling" (Option E) is a specific term often associated with Salesforce CPQ rather than standard Opportunity management. Using Path, Validation Rules, and Page Layout requirements provides a robust framework for managing the sales lifecycle effectively.

66. Frage
A sales rep has left the company, and a Platform Administrator has been asked to re-assign all their accounts and opportunities to a new sales rep and keep the team as is. Which tool should the administrator use to accomplish this?

A. Data Loader
B. Dataloader.io
C. Data Import Wizard
D. Mass Transfer Records

Antwort: D

Begründung:
The Mass Transfer Records tool is a built-in Salesforce feature designed specifically for the scenario of a person leaving the company or changing roles. It allows a Platform Administrator to select a "From" user and a "To" user and then choose specific record types to transfer, such as Accounts and Opportunities. A major advantage of this tool is that it gives the administrator the option to transfer related records (like open opportunities or cases) and keep existing teams (like Account Teams) intact during the move. While Data Loader (Option A) or Dataloader.io (Option B) could technically perform a bulk update of the "OwnerId" field, they require several steps, including exporting data, manipulating CSV files, and re-uploading. The Data Import Wizard (Option D) is primarily for creating or updating records from an external file and does not have a dedicated "transfer" function. Mass Transfer is the fastest and safest standard way to reassign ownership within the Setup menu.

67. Frage
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