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| Section | Weight | Objectives |
|---|---|---|
| Discovery | 24% | - Assess customer IT ecosystem against architectural principles - Define KPIs based on business goals and budget - Evaluate data volume and platform constraints - Select appropriate Communications Cloud products - Align requirements to native features or external solutions - Map business processes, personas and requirements |
| Planning and Design | 60% | - Decompose commercial products for implementation - Create quoting and order capture processes - Develop data migration strategies - Design order fulfillment orchestration flows - Prioritize and size user stories - Design scalable product catalog models - Design asset management and MACD workflows |
| Delivery | 16% | - Validate solution implementation against design - Distinguish out-of-the-box vs custom functionality - Align architecture and order components - Execute data migration plans |
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NEW QUESTION # 20
UC is a communication service provider using communication cloud. UC done migration by successfully loading full data set into a Full copy sandbox with no errors. UC have started loading data in production.
What two action a consultant shall recommend once the load is completed in production?
Answer: B,C
Explanation:
Once the data load is completed in production, it ' s crucial to analyze and resolve any errors encountered (A) and validate that the data volumes match expectations, including spot checks for accuracy (B). These steps ensure the integrity and correctness of the migrated data in the production environment.References:Salesforce data migration best practices and validation techniques.
NEW QUESTION # 21
Universal containers (UC) is a communication using commination cloud and would like to introduce a limited- time offer of their customers. The offer will be available on UC's website through DC APIs and once claimed, will give customers a 10% discount for three months. Which options should a consultant configure to meet the requirement?
Answer: B
Explanation:
For introducing a limited-time offer with a 10% discount for three months, configuring Promotions (B) in Salesforce Communications Cloud is the most appropriate solution. Promotions allow for the creation of time- bound offers that can be applied automatically or manually to applicable orders, providing flexibility and control over discount application.References:Salesforce Communications Cloud documentation on promotions and discount management
NEW QUESTION # 22
What are three main factors that should lead a consultant to consider assetization of a commercial product or service?
Answer: A,C,D
Explanation:
Assetization of a commercial product or service should be considered when: A. The product or service can undergo future attribute changes, requiring tracking and management of these changes over time. D. The product or service will have child features added in the future, necessitating a structured approach to manage these hierarchical relationships. E. The product or service has a recurring charge, implying a need for ongoing management and billing of the service. These factors indicate a complex product or service lifecycle that benefits from the structured management and flexibility provided by assetization.References:Salesforce Communications Cloud asset management best practices and product catalog management documentation.
NEW QUESTION # 23
Acme technology is an internet service provider that has 20 distinct download and 10 upload speeds, unique billing code must be sent to billing system during fulfillment.
Which two actions should a consultant recommend for modeling the technical product catalog and decomposition relationship?
Answer: B,D
NEW QUESTION # 24
Infiwawe offers Internet and voice services to residential customers. In order to provision the services engineer have to visit the customer location and install the Modem, then provide the modem related data over phone and share the details required to sent to the fulfillment system. Infiwave has identified that having the technician provide the details in phone is error prone.
What two feature from Industries Order Management shall infiwave use to support this functionality and correct order capture.
Answer: B,C
Explanation:
To support manual tasks efficiently and reduce errors, implementing a manual orchestration item assigned to the technician with an OmniScript for detail entry (B), and employing a push orchestration item also configured with an OmniScript (D), are effective. These approaches provide structured interfaces for technicians to input required information directly, enhancing accuracy and integration with fulfillment systems.References:Salesforce Industries Order Management documentation on orchestration items and OmniScripts.
NEW QUESTION # 25
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