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Cisco 500-420 Exam Overview:

Certification Vendor:Cisco
Exam Name:Cisco AppDynamics Associate Performance Analyst (CAAPA)
Exam Number:500-420
Real Exam Qty:55-65
Available Languages:English, Japanese
Exam Format:Scenario-based, Drag-and-drop, Multiple-choice
Passing Score:70-80%
Exam Price:USD 300
Exam Duration:90 minutes
Certificate Validity Period:3 years
Recommended Training:Cisco AppDynamics Associate Training
AppDynamics Official Learning Resources
Exam Registration:Cisco Exam Registration
Pearson VUE
Sample Questions:Cisco 500-420 Sample Questions
Exam Way:Online proctored or onsite at authorized testing centers
Pre Condition:No formal prerequisites; recommended 3-6 months of hands-on experience with AppDynamics
Official Syllabus URL:https://www.cisco.com/site/us/en/learn/training-certifications/exams/caapa.html

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Cisco 500-420 Certification Exam is designed for professionals who are interested in building a career in the field of application performance management (APM) using Cisco AppDynamics. Cisco AppDynamics Associate Performance Analyst certification exam is a key step in advancing your career and gaining recognition as a knowledgeable and skilled professional in APM.

Cisco AppDynamics Associate Performance Analyst Sample Questions (Q67-Q72):

NEW QUESTION # 67
An AppDynamics deployment has Business Transaction Lock Down turned on. The company has just added an important service to its application and wants to track this service as a unique Business Transaction. What action is needed to achieve this?

Answer: A

Explanation:
When Business Transaction Lock Down is enabled in AppDynamics, no new business transactions will be automatically discovered to avoid uncontrolled growth in the number of business transactions. To track a new service as a unique Business Transaction, one needs to create a Custom Match Rule that specifies the criteria for identifying the business transaction. In this case, the Custom Match Rule should be based on the Web Service Name and Operation Name which are the distinguishing characteristics of the new service. This allows for the precise identification and monitoring of the service within the AppDynamics platform.
References: AppDynamics documentation on Business Transaction configuration and Custom Match Rules.


NEW QUESTION # 68
Which statement is correct regarding controller-level and tier/node-level dashboards?

Answer: C

Explanation:
Controller-level and tier/node-level dashboards in AppDynamics are treated as separate entities. They are scoped differently, with controller-level dashboards providing a global view across the entire AppDynamics domain, and tier/node-level dashboards being specific to particular tiers or nodes within an application.
Performance Analysts do not have the ability to cross-reference directly between these two sets of dashboards within the AppDynamics UI.
References:
AppDynamics documentation on Dashboards: https://docs.appdynamics.com/latest/en/application-monitoring
/custom-dashboards


NEW QUESTION # 69
Refer to the exhibit.

The application flow map shows several downstream applications in yellow, while the flow lines are blue and activity within the current application appears normal. Because the tier depends on these downstream applications, how could a Performance Analyst quickly evaluate the map against previous performance?

Answer: C

Explanation:
The Performance Analyst should use Compare Against Baseline. This flow-map function provides an immediate comparison between current application behavior and the established historical baseline for the selected time range. It helps identify whether response time, load, call volume, or dependency behavior has deviated from what AppDynamics considers normal.
In the exhibit, the yellow downstream applications indicate a warning state, even though the blue flow lines suggest that the current calls themselves are not showing an obvious critical condition. Comparing the current flow map against baseline allows the analyst to determine whether those downstream dependencies are performing worse than their customary levels and whether the tier's dependency pattern has changed.
Correlation Analysis is intended to identify statistical relationships among metrics rather than provide a direct historical flow-map comparison. Health Rule Violations show triggered conditions but do not provide the fastest visual comparison with prior performance. Metric Browser Baselines can expose baseline values for individual metrics, but require more manual investigation.
Relevant CAAPA topics include Application Flow Maps, Dynamic Baselines, Compare Against Baseline, Dependency Analysis, and Health-State Interpretation.


NEW QUESTION # 70
What are two examples of backend calls? (Choose two.)

Answer: C,D

Explanation:
Backend calls in AppDynamics are the interactions that an application component has with external components or services. These can include calls to databases, remote service calls, and interactions between different tiers of an application.
* A tier-to-tier request refers to any internal call that happens between different tiers (or nodes) within the same application. For example, a web tier calling an API service tier within the same application ecosystem.
* A remote services call is an external call from an application to a service that resides outside of the application ' s environment, like a call to an external web service, REST API, or a third-party service provider.
References:
AppDynamics documentation on Backend Detection: https://docs.appdynamics.com/21.6/en/application- monitoring/identify-backends


NEW QUESTION # 71
In the Create Scheduled Report form, which built-in scheduled report type provides the transaction scorecard?

Answer: C

Explanation:
The built-in Application Health scheduled report provides the Transaction Scorecard. This report is designed to summarize the operational health of a selected application over the configured reporting period and includes Business Transaction performance classifications.
The Transaction Scorecard shows the distribution of transaction executions across categories such as normal, slow, very slow, stalled, and errors. These classifications are derived from the application's configured transaction thresholds and dynamic baselines. The scorecard therefore gives recipients a concise indication of how much application traffic delivered an acceptable user experience and how much experienced degradation or failure.
The All Application Summary report provides a higher-level overview across applications rather than the detailed transaction scorecard for a specific application. The Home Screen option summarizes Controller- level information and is not the report type used for transaction-performance scoring. User Experience:
Browser Apps focuses on Browser Real User Monitoring measurements, including page-load and end-user response metrics, rather than server-side Business Transaction scoring.
Relevant CAAPA Study Guide topics include Scheduled Reports, Application Health Reports, Transaction Score, Business Transaction Performance Classification, Dynamic Baselines, and Email Report Delivery.


NEW QUESTION # 72
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