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| Section | Weight | Objectives |
|---|---|---|
| Translate Needs to Integration Requirements | 22% | - Determine security and performance requirements - Evaluate system and process constraints - Inventory systems and integration patterns |
| Design Integration Solutions | 28% | - Select appropriate integration patterns - Design solution components and architectures - Choose API types and communication protocols |
| Evaluate the Current System Landscape | 8% | - Evaluate authentication and authorization requirements - Identify system landscape, standards, limitations and protocols - Analyze constraints and pain points of existing systems |
| Build Integration Solutions | 23% | - Implement integration components and logic - Apply security and governance measures - Handle errors and exceptions |
| Evaluate Business Needs | 11% | - Identify CRM success factors and regulatory impacts - Identify functional and non-functional integration requirements - Classify data sensitivity level |
| Maintain and Monitor Integrations | 8% | - Update and optimize integrations - Monitor performance and availability - Troubleshoot and debug issues |
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NEW QUESTION # 18
Universal Containers (UC) is a leading provider of management training globally, UC embarked on a Salesforce transformation journey to allow students to register for courses in the Salesforce community. UC has a learning system that masters all courses and student registration.
UC requested a near real-time feed of student registration from Salesforce to the learning system. The integration architect recommends using Salesforce event.
Which API should be used for the Salesforceplatform event solution?
Answer: B
Explanation:
The API that should be used for the Salesforce platform event solution is Tooling API. Tooling API is a specialized API that exposes metadata used in developer tooling that you can access through REST or SOAP. You can use Tooling API to create, update,or delete platform event definitions and fields4 Streaming API is used to subscribe to platform events and receive notifications when they are published5 References: Platform Events Developer Guide | Salesforce Developers, Define and Publish Platform EventsUnit | Salesforce Trailhead QUESTIONNO: 241 Northern Trail Outfitters is in the final stages of merging two Salesforce orgs but needs to keep the retiring org available for a short period of time for lead management as it is connected to multiple publicweb site forms. The sales department has requested that new leads are available in the new Salesforce instance within
30 minutes.
NEW QUESTION # 19
A company needs to be able to send data from Salesforce to a homegrown system behind a corporate firewall.
The data needs to be pushed only one way and doesn't need to be sent in real time. The average volume is 2 million records per day.
What should an integration architect consider when choosing the right option in building the integration between the external system and Salesforce?
Answer: B
Explanation:
Explanation
Using a third party integration tool to stage records off platform is a solution that can handle the high volume of data and avoid hitting the API limits for the REST API call to the external system. A third party integration tool can also provide features such as data transformation, error handling, and logging. Due to high volume of records, number of concurrent requests can hit the limit for the REST API call to external system is not a solution, but a problem that needs to be addressed. Due to high volume of records, the external system will need to use a BULK API Rest endpoint to connect to Salesforce is not a solution, as the requirement is to send data from Salesforce to the external system, not vice versa. Due to high volume of records, Salesforce will need to make a REST API call to external system is not a solution, as it does not address how to handle the high volume of data and avoid hitting the API limits. Reference: Salesforce Integration Architecture Designer Resource Guide, page 18-19
NEW QUESTION # 20
Universal containers are planning to implement Salesforce as their CRM system. Currently they have the following systems
1. Leads are managed in a Marketing System.
2. Sales people use Microsoft Outlook to enter contacts, emails and manage activities.
3. Inventory, Billing and Payments are managed in their ERP system. 4. The proposed CRM system is expected to provide Sales and Support people the ability to have a single view of their customers and manage their contacts, emails and activities in Salesforce CRM.
What should an Integration Consultant consider to support the proposed CRM system strategy?
Answer: B
Explanation:
Explanation
The integration consultant should evaluate current and future data and system usage and then identify potential integration requirements to Salesforce. This approach can help to understand the business needs, data flows, data quality, data volume, data frequency, and data security of the proposed CRM system. Based on this analysis, the integration consultant can design and implement the best integration solution for each system, such as Marketing, ERP, or Outlook.
References: [Salesforce Integration Architecture Designer Resource Guide]
NEW QUESTION # 21
A business requires automating the check and updating of the phone number type classification (mobile vs.
landline) for all incoming calls delivered to its phone sales agents. The following conditions exist:
* At peak, the call center can receive up to 100,000 calls per day.
* The phone number type classification is a service provided by an external service API.
* Business is flexible with timing and frequency to check and update the records (throughout the night or every 6-12 hours is sufficient).
A Remote-Call-In pattern and/or Batch Synchronization (Replication via ETL: System -> Salesforce) are determined to work with a middleware hosted on customer premise. In order to implement these patterns and mechanisms, which component should an integration architect recommend?
Answer: B
Explanation:
In this scenario, the architecture involves a Remote-Call-In pattern or Batch Synchronization, where an external system (the middleware or ETL tool) initiates communication with Salesforce to update records. For any external system to securely access Salesforce APIs and perform these updates, it must be authenticated and authorized.
The Connected App is the foundational framework that allows an external application to integrate with Salesforce using APIs and standard protocols, such as OAuth 2.0 and SAML. By configuring a Connected App, the architect can define which permissions (Scopes) the middleware has, such as the ability to access data via the REST or Bulk API. This is the correct choice because the middleware needs to "log in" to Salesforce to push the phone classification data back into the Account or Contact records.
Option B, an API Gateway, is typically used to manage and secure requests going out of an organization to external services, or to provide a facade for on-premise APIs; it does not handle the inbound authentication into Salesforce itself. Option C, Remote Site Settings, is a configuration used solely to permit Salesforce to make outbound calls to a specific external URL (for example, if Salesforce were calling the phone classification service directly via Apex).
Given that the business is flexible with timing (allowing for nightly or 12-hour syncs) and handles 100,000 calls, a Batch Synchronization pattern via an ETL tool is highly efficient. The ETL tool will authenticate against the Connected App using a secure OAuth flow (such as the JWT Bearer Flow for server-to-server integration), retrieve the new phone numbers, call the external classification API, and then bulk-update the Salesforce records. This setup ensures a secure, scalable, and manageable integration that respects Salesforce's security architecture while meeting the high-volume data requirements of the call center.
NEW QUESTION # 22
Customer is evaluating Platform Events solution and would like help in comparing/contrasting it with Outbound Message for a real-time / near-real time needs. They expect 3,000 consumers of messages from Salesforce.
Which three considerations should be evaluated and highlighted when deciding between the solutions?
Choose 3 answers
Answer: B,C,D
Explanation:
Explanation
Both Platform Events and Outbound Message offer declarative means for asynchronous near-real time needs.
They aren't best suited for real-time integrations (A). In both Platform Events and Outbound Messages, the event messages are retried by and delivered in sequence, and only once. Salesforce ensures there is no duplicate message delivery (B). Message sequence is possible in Outbound Message but not guaranteed with Platform Events. Both offer very high reliability. Fault handling and recovery are fully handled by Salesforce
Number of concurrent subscribers to Platform Events is capped at 2,000. An Outbound Message configuration can pass only 100 notifications in a single message to a SOAP end point (D). Both Platform Events and Outbound Message are highly scalable. However, unlike Outbound Message, only Platform Events have Event Delivery and Event Publishing limits to be considered (E). Reference: Salesforce Integration Architecture Designer Resource Guide, page 23
NEW QUESTION # 23
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