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Huawei H19-321 Exam Syllabus Topics:

SectionWeightObjectives
Enterprise Service Overview20%- Role and value of enterprise services
- Huawei service strategy and positioning
- Service industry trends and standards
Delivery Tools and Models25%- Implementation and operation tools
- Service delivery frameworks
- Risk and quality management
Sales Enablement and Positioning25%- Customer value analysis and presentation
- Pre-sales service solution design
- Competitive differentiation
Detailed Service Portfolio30%- Managed and cloud services
- Professional and consulting services
- Service level agreements and offerings
- Support and maintenance services

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Huawei HCS-Pre-Sale-Service Solution(Huawei Certified Pre-sales Specialist Service Solution) Sample Questions (Q196-Q201):

NEW QUESTION # 196
Which of the following is not part of the big data development support service?

Answer: C


NEW QUESTION # 197
Which one is not included in the business migration assessment survey?

Answer: C


NEW QUESTION # 198
Data center L1 integration service quotation adopts the manual summary quotation method of professional services of the configurator.

Answer: B


NEW QUESTION # 199
When guiding customer training needs, which of the following is not a factor that needs to be considered?

Answer: D


NEW QUESTION # 200
What benefits can customers get by purchasing Huawei customer support services? (Multiple choice)

Answer: A,B,C,D,E,F


NEW QUESTION # 201
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